Perform Backup and Restore
Cisco Prime Collaboration Provisioning allows you to backup your data and restore it. You can schedule periodic backups using the Provisioning UI (Schedule Backup Using the Provisioning User Interface).
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In Cisco Prime Collaboration Provisioning 12.4, backup and restore requires mandatory password for enhanced security. Hence, after the upgrade to 12.4, all scheduled backup jobs from 12.x will fail. Once upgrade from 12.x to 12.4 is complete, you can cancel all the previously scheduled and saved jobs. The admin has to either reset the password and schedule the backup again or delete the scheduled backup job and reschedule it on 12.4. You can view the upgrade logs for the appropriate message. |
There are two backup and restore scenarios; select the set of procedures that matches your scenario:
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Backup and restore on a single machine, with the same installation or a new installation. For this scenario, see Schedule Backup Using the Provisioning User Interface.
Note
When backing up files, you should place the files on a different file server. Also, you should burn the backup data onto a CD.
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Ensure that the server to which data is restored has the same MAC address as that of the system that was backed up (the IP address and the hostname can be different).
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If you are unable to assign the MAC address of the original system (the one that was backed up) to another system, contact the Engineering Team for information on a new license file (for a new MAC address).
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The procedure to backup and restore data on a different system is the same as the procedure to backup and restore data on the same system.