|| Shut down the
10.x VM, and
then update the CPU and RAM settings to ensure that you meet the system
requirements. See the
Prerequisites section for details.
|| Download the
application bundle from
Cisco.com. You can
place the application bundle either on an FTP /SFTP server or the localdisk
directory in the Prime Collaboration server.
If you intend
to place the application bundle in the localdisk directory, log in as root and
SFTP the application bundle to the /localdisk directory.
||Use Port 26
when you do SFTP to the Prime Collaboration server.
|| Verify whether
the Message Digest 5 (MD5) Checksum of the application bundle matches with the
value in the download site.
To do this, log in as root
and run the following command:
<application bundle name>
To view the MD5
Checksum of the application bundle available in Cisco.com site, rest your mouse
pointer on the filename.
|| Log in to the
Prime Collaboration server as admin, through
VM console using the vSphere client.
|| Enter the
following commands to create a repository:
admin(config)# repository <repository name>
is the name of repository that you create.
|| Enter the
application bundle is available in an FTP server:
If you have placed the
application bundle at
/localdisk directory of the Prime Collaboration
- admin(config-Repository)# url sftp://ftpserver/directory (for
- admin(config-Repository)# user admin password plain cisco (for
admin(config-Repository)# url disk:
You can verify
whether the repository configuration is correct and the application bundle is
available in the repository. To do this, log in as admin and run the following
list the application bundle.
|| Stop the
services. As the admin user, enter the following commands:
application stop cpcm
approximately 10 to 15 minutes for all the processes to stop, after which you
will receive a message indicating the successful completion of the command. To
confirm if the processes have stopped, run the command
application status cpcm.
|| Enter the
<application bundle name> <repository name>
- application bundle name—The
application bundle name, for example,
- repository name—Name of the
repository where you have placed the application bundle.
For example, if
the repository name is
you need to run:
upgrade PCAssurance-appbundle-version number.xxxx.x86_64.tar.gz test
yes to save the current ADE-OS running
of the upgrade process depends on the system data and the deployment model. The
upgrade process can take approximately 30 minutes for small deployment model,
and up to 4.5 hours for a very large deployment model.
During the upgrade, messages appear on the admin console
indicating the progress of the upgrade. Wait for the upgrade successful
whether the upgrade is successful, run the following command:
the Prime Collaboration Assurance version details.
upgrade completes, wait for ten minutes for the system to be up.
In case of
issues, check the /var/log/ade/ADE.log and /var/log /cpcmupgrade.log files.
In case of an
Application failed to start error in the upgrade console, you need to stop all
the processes and run the start command again.
||If you have
deployed Prime Collaboration Assurance - Standard, you can start using the
application. For Prime Collaboration Assurance - Advanced, you must rediscover
the devices. For details on how to rediscover the devices, see the Discovering
Devices section in the
Cisco Prime Collaboration
Assurance Guide - Advanced.
For Prime Collaboration Assurance - Advanced Enterprise mode, if you
have created multiple users, log in to the Prime Collaboration Assurance server
with the administrator privilege and enter https://pc-service-ip/emsam/service/newusermgmt/updateUserDomain in
the browser URL; where,
pc-service-ip is the Prime Collaboration Assurance server IP
upgrading Prime Collaboration Assurance very large OVA, you can choose to
either upgrade to Prime Collaboration Assurance and Prime Collaboration
Analytics or Prime Collaboration Assurance only.
If you want
to enable Prime Collaboration Analytics during the Prime Collaboration
Assurance upgrade, you require two virtual machines—Database and Application.
For more information on how to enable and disable Prime Collaboration
Analytics, see the Cisco Prime Collaboration