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This section provides information the helps you troubleshoot your Prime NAM installation.
The memory or hard disk can be replaced using the following instructions:
Note | For safety precautions, see the Safety Guidelines. |
Complete the following steps for the recovery:
This command is executed when you do not log out of a session command, and the subsequent logins fail. In order to clear the session created by the service-module session slot X command, use the following procedure.
From the switch CLI, in execution mode, issue this command:
show users Note the vty connected to the slot ip ip addresses are: 127.0.0.[X]0 clear line vty X
Where X is the switch slot which contains the NAM blade.
Output shows the vty used for the session open for a NAM module. Note the vty connected to the slot IP you want to clear.
For example, a NAM in slot 1 would produce this output, after the show users command is executed:
1 vty 0 127.0.0.10
In this example, to clear the Cisco Prime NAM session, issue this command:
clear line vty 1
This command is used to identify the version of the Cisco Prime NAM software on a standalone switch.
This command is used to identify the version of the Cisco Prime NAM software on VSS.
For example,
sw12-SUP4-VSS# show analysis switch 1 module 4 version NAM-3 module 4: Sw Version: 6.1