Cisco Prime Service Catalog Administration and Operations Guide
explains how to use the Organization Designer and Administration modules of
Cisco Prime Service Catalog (Service Catalog), and how to perform basic system
Organization Designer enables you to create the various departments and
service teams that comprise your service request and delivery model. It is also
the mechanism by which you define the roles your end-users play, and what
capabilities and permissions users will receive through those roles.
The Administration module controls all site-wide settings for
application behavior, including emails sent during service delivery, user
interface appearance, and overall business rules for when and how to apply
approvals of service requests. It also lets you define the integration with
your corporate directories, and provides access to helpful utilities for
troubleshooting and system maintenance.
System administrators of this application will also find this guide a
valuable resource for system configuration, housekeeping, and maintenance