Installing the SPI for HP OpenView for Windows
Cisco Process Orchestrator can be integrated with HP Openview (HPOV) for Windows if you are using this framework to monitor all alerts from a central location in your environment.
This appendix guides you through installing the Process Orchestrator modules for HPOV, configuring the HPOV services and deploying the policies. It includes the following sections:
The following prerequisites should be met to successfully run automation packs with the HPOV management framework:
HP OpenView Operations for Windows® Version 7.x or later
To integrate with HP Open View, you must have the HP OpenView agent installed and configured prior to installing Cisco Process Orchestrator.
For information on installing HP OpenView, refer to the documentation that shipped with the product or visit the HP web site at www.hp.com. It should be installed on the Process Orchestrator server prior to importing the management packs.
Installing Cisco Process Orchestrator HP OpenView SPI
NoteThe procedures in this chapter are for HP OpenView v7.2. If you have an earlier version installed, the procedures and screenshots may be different.
If you are using HP OpenView to monitor alerts in your environment, you must install the SPI for Incident Response for SAP on the HP OpenView management framework using the SPI for Incident Response Setup wizard.
Step 1 On the Cisco Process Orchestrator installation CD, navigate to the ManagementFramework > HPOV folder and double-click TEASAPSPI.msi to open the SPI for Incident Response for SAP Setup wizard.
Step 2 On the Welcome panel, click Next .
Step 3 On the End-User License Agreement panel, click the I accept the terms in the License Agreement radio button and then click Next .
- Typical—Installs the most common program features (recommended for most users).
- Custom—Allows you to choose which program features will be installed and where they will be installed (recommended for advanced users.
- Complete—All program features will be installed (requires the most disk space).
Note The following steps are for a Typical setup.
Step 4 On the Ready to Install panel, click Install to begin the installation.
Step 5 On the Completing panel, click Finish .
Configuring HP OpenView
You must now configure the services and deploy the policies in HP OpenView.
You must configure the Services in the HP OpenView Operations Console with your system information. This enables you to view incidents for individual systems instead of a combined view of all incidents.
Step 1 Open the HP OpenView Operations Console and navigate to the Services > Applications container.
Step 2 Right-click Cisco Process Orchestrator for SAP and choose Configure > Services from the submenus.
Step 3 On the Configure Services dialog box, expand the Applications > Cisco Process Orchestrator for SAP > SAP Systems containers.
Step 4 Click the Alerts container and then click Add Component .
Step 5 From the Service Type drop-down list, choose Application Services .
Step 6 In the Display Name text field, enter the name of the system.
Step 7 In the ServiceID text field, enter Cisco Process OrchestratorSAPAlerts<space>SAP system name (for example, enter Cisco Process OrchestratorSAPAlerts R47 ) and then click OK .
The newly added component displays on the Configure Services dialog box under Alerts.
Step 8 Click Apply .
Step 9 On the Configure Services dialog box, click Reports .
Step 10 Click Add Component .
Step 11 On the New Component Service dialog box, choose Application Services from the Service Type drop-down list.
Step 12 In the Display Name text field, enter the name of the system.
Step 13 In the ServiceID text field, enter Cisco Process OrchestratorSAPReports<space>SAP system name (for example, enter Cisco Process OrchestratorSAPReports R47 ) and then click OK .
The newly added component displays on the Configure Services dialog box under Reports.
Step 14 Click Apply .
Step 15 Click OK to to close the dialog box and complete the procedure.
Deploying Cisco Process Orchestrator Policies
You must now deploy the Process Orchestrator policies on the node where Cisco Process Orchestrator is installed.
Step 1 In the HP OpenView Operator Console, navigate to the Policy management node and click Policy groups .
Step 2 In the details pane, right-click SPI for Cisco Process Orchestrator Incident Response for SAP and choose All Tasks > Deploy on .
The Deploy policies on dialog box displays.
Step 3 Check the checkbox for the HPOV agent that is installed on the Process Orchestrator server.
Step 4 Under Deployment Options, check the deploy policy only if version is newer check box and click OK to complete the procedure.
Enabling SAP Alerts on Windows Event Log Process
The SAP Alerts on Windows Event Log process is disabled by default in Process Orchestrator. To receive alerts in HPOV, you must enable this process in Process Orchestrator.
Step 1 On the Process Orchestrator Console Definition workspace, click Processes in the navigation pane.
Step 2 Using the Filter by link, choose Automation Pack > Core SAP Automation to display the processes.
Step 3 Right-click the Publish SAP Alerts on Windows Event Log process and choose Enable .