The Cisco Intelligent Automation for SAP solution consists of core features provided by Cisco Process Orchestrator and the Automation Packs for SAP. The solution standardizes, unifies, and automates best practices for IT processes in complex, heterogeneous environments. It helps companies shift from siloed and manual management to operational performance analysis and process automation across the data center.
While the Process Orchestrator platform provides a foundation for Enterprise IT process automation content, the SAP automation packs are specifically designed to provide content that integrates with SAP environments including SAP Solution Manager, SAP HANA, CCMS Monitoring, and ABAP or JAVA runtime environments. The SAP content provides automation content for incident response, repetitive tasks, and corrective actions.
The automation packs for SAP interface with SAP environments and include preconfigured SAP content, enabling users to automate incident response activities and orchestrate complex operational processes for SAP applications.
Cisco Intelligent Automation for SAP is available as a separate download. It also consists of separate documentation and installer. Customers must download and install Cisco Process Orchestrator 3.2.0 from cisco.com, then download and install Cisco Intelligent Automation for SAP version 3.0.3 separately as a second step.
Customers who purchased prior versions of Cisco Intelligent Automation for SAP, Cisco Intelligent Automation for Cloud, or Cisco Network Automation must request a new license code to get full access to the new features.
Note Cisco Intelligent Automation for Cloud and Cisco Intelligent Automation for SAP customers should wait to upgrade to Cisco Intelligent Automation for SAP 3.0.3 (see Important Information). These customers should wait to request a new license code until these solutions formally release.
When an order is placed, the customer receives their Claim Certificate. The Claim Certificate provides the Product Authorization Keys (PAK) and a link to the Cisco Product License Registration Portal where the PAK keys are registered. The licensing team will then issue the customer their keys. Customers should contact Cisco Technical Support and will be referred to the Global Licensing Organization (GLO) to request a new license code. The request should reference the original PAK key, the need for a new license code for Cisco Intelligent Automation for SAP, Cisco Intelligent Automation for Cloud, Cisco Intelligent Automation for SAP, or Cisco Network Automation and the host name on which Cisco Intelligent Automation for SAP will be installed.
After you receive the new license code, enter the license into the Cisco Intelligent Automation for SAP Update Product License dialog.
New Features and Enhancements
The following table and subsequent sections describe additions and enhancements to Cisco Intelligent
Automation for SAP 3.0.3.
Table 1 New and Enhanced Features in Cisco Intelligent Automation for SAP 3.0.3
HANA SPS10 and Solution Manager SP13
Support for HANA SPS10 and Solution Manager SP13 has been included
Automation pack for HANA - JDBC Adapter
The JDBC Adapter was required to be installed from CISCO intelligent automation for SAP 3.0.1 version onwards. With CISCO intelligent automation for SAP 3.0.3 and CPO >= 3.1, the JDBC adapter is no longer required to be installed. The Database adapter with in CPO is used to achieve the same functionality as that of the JDBC adapter.
Automation pack for HANA -Statistics Server
Support of Embedded Statistics server. A new target property <Statistics Server Embedded> is included for this purpose.
Incident response for SAP - J2EE logs monitoring
Non-Telnet J2EE logs monitoring process have been included. This requires creating an operation system target for JAVA system.
Cisco Intelligent Automation for SAP 3.0.3 Caveats
Use the Bug Search tool to search for a specific caveat or to search for all caveats in a release.
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