Cisco IPICS Dispatch Console User Guide, Release 4.0(2)

View area—Can displays these tabs:

•Region tab—Provides information about and controls for the up to 20 regions that are configured in the Cisco IPICS Administration Console

•Incident Details tab—Provides features for monitoring and managing an incident

•Radio Details tab—Provides features for managing a radio

•VTG Details tab—Provides features for managing a VTG

•Event Log tab—Displays entries from the Cisco IPICS Dispatch Console event log

•Policy Execution Status tab—Provides information about the execution status of policies with which you are associated in the Cisco IPICS Administration Console

•Settings tab—Provides access to system configuration options

See the "View Area" section

Items Tabs area—Includes tabs that list VTGs, incidents, and policies, and provides quick access to detailed information about any of these items.

A user with the Cisco IPICS Dispatcher role or All role sees the VTGs, Incidents, and Policies tabs in this area. Other Cisco IPICS users see the Policies tab only.

See the "Items Tabs Area" section

Dial Pad and Channel Patch area—Lets you place up to two telephone calls and optionally patch each call to a selected resource.

This area is available only to users with the Cisco IPICS Dispatcher role or All role.

See the "Dial Pad and Channel Patch Area" section

Resize handle—Appears when the Main window is not maximized. Click and drag to resize the Main window.

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System information area —Displays the system time, your Cisco IPICS user name, and the location to which the Cisco IPICS Dispatch Console is connected.

See the "System Information Area" section

Master audio controls area—Provides controls for muting and controlling the volume of the audio that is received from all powered-on resources.

See the "Master Audio Controls Area" section

PTT and Patch Controls area—Provides controls for talking to multiple resources, patching multiple resources together, or sending alert tones to multiple resources simultaneously.

See the "PTT and Patch Controls Area" section

Regions list—Displays the regions that are configured in the Cisco IPICS Administration Console and provides controls for the resources in each region.

See the "Regions List" section

Menu bar—Provides access to various Cisco IPICS Dispatch Console menus and options.

See the "Menu Bar" section

File menu options

Close

Choose this option to exit the Cisco IPICS Dispatch Console.

For related information, see the "Exiting the Cisco IPICS Dispatch Console" section on page 1-5.

View menu options

Event Log

Adds the Event Log tab to the View area and displays the event log.

For more detailed information, see the "Event Log Tab" section.

Policy Execution Status

Adds the Policy Execution Status tab to the View area and displays information about policies with which you are associated in the Cisco IPICS Administration Console.

For more detailed information, see the "Policy Execution Status Tab" section.

Admin Console

Opens the Cisco IPICS server Authentication window. From this window, you can enter your Cisco IPICS user name and password to log in to the Cisco IPICS server.

Settings

Adds the Settings tab to the View area. This tab provides access to a variety of system configuration settings.

For more detailed information, see the "Settings Tab" section.

Help menu options

Help

Provides on-screen access to the information that this User Guide contains.

About

Opens a window that shows the version of the Cisco IPICS Dispatch Console that you are using.

When this window is open, you must click OK to close it before you can access other Cisco IPICS Dispatch Console functions.

Name of the region, as configured in the Cisco IPICS Administration Console. In this example, the region name is City. Cisco IPICS provides 6 default regions, with the default names Region 1 through Region 6.

Resource handle. Used to drag and drop the resource to another location in the Region tab.

Volume indicator for incoming and outgoing audio.

Powered-off resource. When a resource is powered off, you can click the Power button to power it on. (You also can power on a resource by clicking its Power button in the Regions list.)

The power button for a powered on resource appears as .

Powered-on resources. A powered-on resource displays several buttons and information, as described in the following sections:

•Powered-On Channels

•Powered-On Radios

•Powered-On VTGs

•Powered-On Incidents

When a resource is powered on, you can click the Power button to power it off.

Note Many of the items for a powered-on resource are duplicated in the Regions list. For more information, see the "Powered-On Resource Controls" section.

Secure channel indicator—Yellow and gray stripes appear if this resource is configured as a secure channel in the Cisco IPICS Administration Console. Otherwise, this indicator appears gray.

Channel icon—Indicates that this resource is a channel.

Channel name—Name that is configured for the channel in the Cisco IPICS Administration Console.

PTT area—Click and hold anywhere in this area to talk (transmit audio) to others who are using this channel. Release when you are not talking.

This area changes to yellow when you are clicking it or when it is latched, which indicates that you have engaged the push to talk (PTT) feature. This area displays diagonal lines when this resource is configured as listen-only or your Cisco IPICS user account is configured as listen only.

In addition, when audio is received, this area may show the talker ID (either the Cisco IPICS user ID or the radio unit ID). Talker ID is not displayed if you logged in to the Cisco IPICS Dispatch Console using the Remote location, if the radio is in a location other than the location that you logged in to, or if your network or resources cannot obtain this information.

Latch button—Appears if the latch functionality is enabled for you and this channel as follows:

•The Allow Latch option must be enabled for your Cisco IPICS user account in the Cisco IPICS Administration Console

•The Allow Latch option must be enabled for this channel in the Cisco IPICS Administration Console

Click the Latch button to latch the PTT feature. Click it again to unlatch. When you latch the PTT feature, this button becomes green and the PTT area becomes yellow.

Power button—Click to power off a powered-on channel.

This button can appear in the following states:

•Gray—Indicates a powered-off channel.

•Green—Indicates a powered-on channel.

•Gold—Indicates a channel that is in the process of powering on. This button remains in this state if Cisco IPICS is unable to allocate system resources that are required to power on. In this case, try to power on the channel again.

Expand audio replay controls area—Click anywhere in this area to display the audio replay controls. Click this area again to hide the audio replay controls.

For more information, see the "Audio Replay Controls for Resources" section.

If "Emergency" flashes in red in this area, the Cisco IPICS Dispatch Console is in emergency mode. For more information, see the "Emergency Mode" section.

Audio Selection button—Choose the device group to which audio that the channel receives is sent. Options are Sel, U1, U2, and U3, which correspond to the device groups Select, Unselect1, Unselect2, and Unselect3, respectively.

For information about configuring device groups, see the "Settings Tab—Audio Connections Options" section.

Mute button—Click to locally mute (silence) incoming audio traffic from the channel. The button changes to the Unmute button . Click the Unmute button to unmute. You also can unmute by moving the volume control slider in the expanded Audio Replay Controls area.

Incident icon—Appears if the channel is a participant in one or more incidents. The number in this icon designates how many incidents the channel is a participant in. Click this icon to see the list of these incidents. Click any incident in the list to display the Incident Details tab.

For more information, see the Incident Details Tab.

Patch icon—Appears if this channel is patched to one or more other resources.

For more information, see the "PTT and Patch Controls Area" section.

Resource handle—Use to drag and drop the channel to another location in the Region tab.

For more information, see the "Region Tab" section

Select check box—Appears only if Advanced IDC Permissions are configured for you in the Cisco IPICS Administration Console. Check to include this channel when you use the PTT, Patch, or alert tones features. For information about these features, see the "PTT and Patch Controls Area" section.

Transmit indicator—Turns red when you transmit audio on the channel.

Incoming traffic indicator—Turns green when the channel receives audio traffic.

Secure radio indicator—Yellow and gray stripes appear if this resource is configured as a secure radio in the Cisco IPICS Administration Console. Otherwise, this indicator appears gray.

Radio icon—Indicates that this resource is a radio.

Radio name—Name that is configured for the radio in the Cisco IPICS Administration Console.

PTT area—Click and hold anywhere in this area to talk (transmit audio) to others who are using this radio. Release when you are not talking.

This area changes to yellow when you are clicking it or when it is latched, which indicates that you have engaged the PTT feature. This area displays diagonal lines when this resource is configured as listen-only or your Cisco IPICS user account is configured as listen only.

In addition, when audio is received, this area may show the talker ID (either the Cisco IPICS user ID or the radio unit ID). Talker ID is not displayed if you logged in to the Cisco IPICS Dispatch Console using the Remote location, if the radio is in a location other than the location that you logged in to, or if your network or resources cannot obtain this information.

Latch button—Appears if the latch functionality is enabled for you and this radio as follows:

•The Allow Latch option must be enabled for your Cisco IPICS user account in the Cisco IPICS Administration Console

•The Allow Latch option must be enabled for this radio in the Cisco IPICS Administration Console

Click the Latch button to latch the PTT feature. Click it again to unlatch. When you latch the PTT feature, this button becomes green and the PTT area becomes yellow.

Power button—Click to power off a powered-on radio.

This button can appear in the following states:

•Gray—Indicates a powered-off radio.

•Green—Indicates a powered-on radio.

Gold—Indicates a radio that is in the process of powering on. This button remains in this state if Cisco IPICS is unable to allocate system resources that are required to power on. In this case, try to power on the radio again.

Expand audio replay controls area—Click anywhere in this area to display the audio replay controls. Click this area again to hide the audio replay controls.

For more information, see the "Audio Replay Controls for Resources" section.

Audio Selection button—Choose the device group to which audio that the radio receives is sent. Options are Sel, U1, U2, and U3, which correspond to the device groups Select, Unselect1, Unselect2, and Unselect3, respectively.

For information about configuring device groups, see the "Settings Tab—Audio Connections Options" section.

Mute button—Click to locally mute (silence) incoming audio traffic from the radio. The button changes to the Unmute button . Click the Unmute button to unmute. You also can unmute by moving the volume control slider in the expanded Audio Replay Controls area.

Incident icon—Appears if the radio is a participant in one or more incidents. The number in this icon designates how many incidents the radio is a participant in. Click this icon to see the list of these incidents. Click any incident in the list to display the Incident Details tab.

For more information, see the Incident Details Tab.

Radio Details button—Click to display the Radio Details tab. For more information, see the "Radio Details Tab" section.

Patch icon—Appears if this radio is patched to one or more other resources.

For more information, see the "PTT and Patch Controls Area" section.

Resource handle—Use to drag and drop the radio to another location in the Region tab.

For more information, see the "Region Tab" section

Select check box—Appears only if Advanced IDC Permissions are configured for you in the Cisco IPICS Administration Console. Check to include this radio when you use the PTT, Patch, DTMF, or alert tones features. For information about these features, see the "PTT and Patch Controls Area" section.

Transmit indicator—Turns red when you transmit audio on the radio.

Incoming traffic indicator—Turns green when the radio receives audio traffic.

VTG icon—Indicates that this resource is a channel.

VTG name—Name that is configured for the VTG in the Cisco IPICS Administration Console. The system automatically adds the number in parentheses, and increments it by one for each new VTG.

PTT area—Click and hold anywhere in this area to talk (transmit audio) to others who are participating in this VTG. Release when you are not talking.

This area changes to yellow when you are clicking it or when it is latched, which indicates that you have engaged the PTT feature. This area displays diagonal lines when this resource is configured as listen-only or your Cisco IPICS user account is configured as listen only.

In addition, when audio is received, this area may show the talker ID (either the Cisco IPICS user ID or the radio unit ID). Talker ID is not displayed if you logged in to the Cisco IPICS Dispatch Console using the Remote location, if the radio is in a location other than the location that you logged in to, or if your network or resources cannot obtain this information.

Latch button—Appears if the latch functionality is enabled for you and this VTG as follows:

•The Allow Latch option must be enabled for your Cisco IPICS user account in the Cisco IPICS Administration Console

•The Allow Latch option must be enabled for this VTG in the Cisco IPICS Administration Console or in the VTG Details tab in the Cisco IPICS Dispatch Console

Click the Latch button to latch the PTT feature. Click it again to unlatch. When you latch the PTT feature, this button becomes green and the PTT area becomes yellow.

Power button—Click to power off a powered-on VTG.

This button can appear in the following states:

•Gray—Indicates a powered-off VTG.

•Green—Indicates a powered-on VTG.

Gold—Indicates a VTG that is in the process of powering on. This button remains in this state if Cisco IPICS is unable to allocate system resources that are required to power on. In this case, try to power on the VTG again.

Expand audio replay controls area—Click anywhere in this area to display the audio replay controls. Click this area again to hide the audio replay controls.

For more information, see the "Audio Replay Controls for Resources" section.

Audio Selection button—Choose the device group to which audio that the VTG receives is sent. Options are Sel, U1, U2, and U3, which correspond to the device groups Select, Unselect1, Unselect2, and Unselect3, respectively.

For information about configuring device groups, see the "Settings Tab—Audio Connections Options" section.

Mute button—Click to locally mute (silence) incoming audio traffic from the VTG. The button changes to the Unmute button . Click the Unmute button to unmute. You also can unmute by moving the volume control slider in the expanded Audio Replay Controls area.

VTG Details button—Click to display the VTG Details tab. For more information, see the "VTG Details Tab" section.

This button is available only to users with the Cisco IPICS Dispatcher role or All role.

Patch icon—Appears if this VT is patched to one or more other resources.

For more information, see the "PTT and Patch Controls Area" section.

Resource handle—Use to drag and drop the VTG to another location in the Region tab.

For more information, see the "Region Tab" section

Select check box—Appears only if Advanced IDC Permissions are configured for you in the Cisco IPICS Administration Console. Check to include this VTG when you use the PTT, Patch, or alert tones features. For information about these features, see the "PTT and Patch Controls Area" section.

Transmit indicator—Turns red when you transmit audio on the VTG.

Incoming traffic indicator—Turns green when the VTG receives audio traffic.

Incident icon—Indicates that this incident is a radio.

Incident name—Name that is configured for the incident in the Cisco IPICS Dispatch Console. The system automatically adds the number in parentheses, and increments it by one for each new incident.

PTT area—Click and hold anywhere in this area to talk (transmit audio) to others who are participating in this incident. Release when you are not talking.

This area changes to yellow when you are clicking it or when it is latched, which indicates that you have engaged the PTT feature. This area displays diagonal lines when this resource is configured as listen-only or your Cisco IPICS user account is configured as listen only.

In addition, when audio is received, this area may show the talker ID (either the Cisco IPICS user ID or the radio unit ID). Talker ID is not displayed if you logged in to the Cisco IPICS Dispatch Console using the Remote location, if the radio is in a location other than the location that you logged in to, or if your network or resources cannot obtain this information.

Latch button—Appears if the latch functionality is enabled for you and this incident as follows:

•The Allow Latch option must be enabled for your Cisco IPICS user account in the Cisco IPICS Administration Console

•The Allow Latch option must be enabled for this incident in the Cisco IPICS Administration Console or in the Incident Details tab in the Cisco IPICS Dispatch Console

Click the Latch button to latch the PTT feature. Click it again to unlatch. When you latch the PTT feature, this button becomes green and the PTT area becomes yellow.

Power button—Click to power off a powered-on incident.

This button can appear in the following states:

•Gray—Indicates a powered-off incident.

•Green—Indicates a powered-on incident.

•Gold—Indicates a radio that is in the process of powering on. This button remains in this state if Cisco IPICS is unable to allocate system resources that are required to power on. In this case, try to power on the incident again.

Expand audio replay controls area—Click anywhere in this area to display the audio replay controls. Click this area again to hide the audio replay controls.

For more information, see the "Audio Replay Controls for Resources" section.

Audio Selection button—Choose the device group to which audio that the incident receives is sent. Options are Sel, U1, U2, and U3, which correspond to the device groups Select, Unselect1, Unselect2, and Unselect3, respectively.

For information about configuring device groups, see the "Settings Tab—Audio Connections Options" section.

Mute button—Click to locally mute (silence) incoming audio traffic from the incident. The button changes to the Unmute button . Click the Unmute button to unmute. You also can unmute by moving the volume control slider in the expanded Audio Replay Controls area.

Incident Details button—Click to display the Incident Details tab. For more information, see the "Incident Details Tab" section.

Patch icon—Appears if this incident is patched to one or more other resources.

For more information, see the "PTT and Patch Controls Area" section.

Resource handle—Use to drag and drop the incident to another location in the Region tab.

For more information, see the "Region Tab" section

Select check box—Appears only if Advanced IDC Permissions are configured for you in the Cisco IPICS Administration Console. Check to include this incident when you use the PTT, Patch, or alert tones features. For information about these features, see the "PTT and Patch Controls Area" section.

Transmit indicator—Turns red when you transmit audio on the incident.

Incoming traffic indicator—Turns green when the incident receives audio traffic.

Volume control slider—Controls the volume of audio that the resource plays. Move the slider up to increase the volume and move it down to decrease the volume.

If the volume for a resource is has been muted, moving this slider unmutes the volume.

Collapse audio replay controls area—Click anywhere in this area to hide the audio replay controls.

Save button—Saves audio playback as a .wav file. After clicking this button, use the pop-up window to specify a name and storage location for the .wav file, and then click OK.

Stop button—Stops audio playback, moves the playback indicator to the far right. When you click this button, the system replaces the temporary audio snapshot that you were listening to with a new audio snapshot, if one was recorded.

Jump Forward button—Skips audio playback ahead 5 seconds. If clicking this button moves playback to the end, the system replaces the temporary audio snapshot that you were listening to with a new audio snapshot, if one was recorded.

You must click the Play button before you can use the Jump Forward button.

Jump Backward button—Skips audio playback back 7 seconds

You must click the Play button before you can use the Jump Backward button.

Play/Pause toggle button—Starts playback from the beginning of the audio snapshot.

When you click this button, it changes to the Pause button . Click the Pause button to resume playback.

Playback location indicator—Shows the relative location of playback in the audio snapshot that you are listening to. When this indicator is at the far left, you are listening to the beginning of playback.

PTT button—Click and hold to talk (transmit audio) to others who are using this radio. Release when you are not talking. The text that follows [CHANNEL] indicates the radio channel that you are using to transmit and receive audio.

If you click the PTT button when the SCAN channel is selected (see row 5 in this table), scanning stops on the current channel and you can transmit audio on that channel. When you release the PTT button, the radio either resumes scanning or remains on the current channel, depending on the radio.

This button changes to yellow when you are clicking it or when it is latched, which indicates that you have engaged the push to talk (PTT) feature. This button appears with diagonal lines if this radio is configured as listen-only or if your Cisco IPICS user account is configured as listen only.

In addition, when audio is received, this area may show the talker ID (either the Cisco IPICS user ID or the radio unit ID). Talker ID is not displayed if you logged in to the Cisco IPICS Dispatch Console using the Remote location, if the radio is in a location other than the location that you logged in to, or if your network or resources cannot obtain this information.

Name of the radio, which has been configured in the Cisco IPICS Administration Console.

Indicates that this device is a tone control radio.

Close button—Click to exit the Radio Details tab.

Selectors tab—The left panel displays "dflt," which is the name of the default group of radio channels that are available.

The right panel indicates the channels that are available to you on this radio, as configured in the Selectors tab for the radio in the Cisco IPICS Administration Console. To choose a channel, click its name in this panel. The channel name appears on the PTT button. The radio transmits and receives audio on this channel.

Choosing the channel named "SCAN" causes the radio to scan all of the channels that it has configured. When the radio locates a channel that is transmitting, it will either stop scanning or briefly stay on that channel then continue scanning. The action that it takes depends on the radio.

Power button—Click as needed to choose the transmit power level for the radio. Options are low, med, and high, or low and high, depending on the radio. These options specify low power, medium power, and high power.

This button appears only if this functionality is configured in the descriptor file for this radio, the High/Medium/Low Transmit Power control is enabled for the radio in the Cisco IPICS Administration Console, and this control is associated with your Cisco IPICS user account.

Encryption button—Click as needed to choose enable or disable the built-in over the air (OTA) encryption of a radio. Options are On and Off. When this option is set to On, audio that the radio transmits is encrypted by using a key in the radio.

This button appears only if this functionality is configured in the descriptor file for this radio, the Enable/Disable OTA Encryption control is enabled for the radio in the Cisco IPICS Administration Console, and this control is associated with your Cisco IPICS user account.

Monitor button—Click and hold to enable monitoring, which bypasses the squelch feature of the radio and lets you hear all audio that the channel receives. Release to stop monitoring.

This button appears only if this functionality is configured in the descriptor file for this radio, the Temporarily Monitor Frequencies control is enabled for the radio in the Cisco IPICS Administration Console, and this control is associated with your Cisco IPICS user account.

Transmit indicator—Turns red when you transmit audio on the radio.

Incoming traffic indicator—Turns green when the radio receives audio traffic.

PTT button—Click and hold to talk (transmit audio) to others who are using this radio. Release when you are not talking. Depending on your Cisco IPICS and radio deployment, this button might also include text that indicates the radio channel that you are using to transmit and receive audio.

If you click the PTT button when the SCAN function is enabled (see row12 in this table), scanning stops on the current channel and you can transmit audio on that channel. When you release the PTT button, the radio either resumes scanning, or remains on the current channel, depending on the radio.

This button changes to yellow when you are clicking it or when it is latched, which indicates that you have engaged the push to talk (PTT) feature. This button appears with diagonal lines if this radio is configured as listen-only or if your Cisco IPICS user account is configured as listen only.

In addition, when audio is received, this area may show the talker ID (either the Cisco IPICS user ID or the radio unit ID). Talker ID is not displayed if you logged in to the Cisco IPICS Dispatch Console using the Remote location, if the radio is in a location other than the location that you logged in to, or if your network or resources cannot obtain this information.

Name of the radio, which has been configured in the Cisco IPICS Administration Console.

Indicates that this device is a serial control radio.

Reserved information—Provides the following information, if the radio has been reserved:

•Reserved by—Shows the Cisco IPICS user name of the user, channel or VTG that reserved the radio

•Reserved on—And time that the radio was reserved

For more information, see row 6 in this table.

Close button—Click to exit the Radio Details tab.

Reserve/Release toggle button—Click the Reserve button to indicate to other users that you would like to use this radio. When you click this button, your Cisco IPICS user name and full name appear in the Reserved By field and the date and time that you clicked it appear in the Reserved On field. In addition, the name of the button changes to Release. In this case, other Cisco IPICS Dispatch Console and SRCI users see the Release button and they see your information in the Reserved By and Reserved On fields.

This function is provided as a courtesy only and does not block any user from controlling the radio. Any Cisco IPICS Dispatch Console or SRCI user can click the Release button, which clears the Reserved By and Reserved On information and changes the button name to Reserve.

If the radio is in an active VTG, Cisco IPICS disables the Reserve/Release button. In addition, the VTG name and the date and time that this radio was added to the VTG appear in the Reserved by field, with the date and time this radio was added to the active VTG.

Emergency button—Appears only when the Cisco IPICS Dispatch Console is in emergency mode. For more information, see the "Emergency Mode" section.

IPICS Connect tab—Provides access to the IPICS Connect features. For detailed information, see the "IPICS Connect" section.

Selectors tab—The left panel displays "dflt," which is the name of the default group of radio channels that are available.

The right panel indicates the channels that are available to you on this radio, as configured in the Selectors tab for the radio in the Cisco IPICS Administration Console. To choose a channel, click its name in this panel. The channel name appears on the PTT button. The radio transmits and receives audio on this channel.

Monitor button—Click as needed to enable or disable monitoring. Monitoring bypasses the squelch feature of the radio so that you hear all audio that the radio receives on the selected channel. Options are ON and OFF, which indicate monitoring on and off, respectively.

This button also can display UNKWN, which indicates that the RCS cannot determine a monitor state, and UNSPRT, which indicates that a state is not currently supported or is never supported by the radio.

This button appears only if the monitor functionality is configured in the descriptor file for this radio, the Set Monitor Mode control is enabled for the radio in the Cisco IPICS Administration Console, and this control is associated with your Cisco IPICS user account.

RTA button—Click as needed to set the radio to either repeater or talkaround transmit mode. Options are RPTR and TA, which indicate repeater mode and talkaround mode, respectively.

This button also can display UNKWN, which indicates that the RCS cannot determine a monitor state, and UNSPRT, which indicates that a state is not currently supported or is never supported by the radio.

This button appears only if the RTA functionality is configured in the descriptor file for this radio, the Select Between Repeater and Talkaround Transmit Mode control is enabled for the radio in the Cisco IPICS Administration Console, and this control is associated with your Cisco IPICS user account.

Scan button—Click as needed to enable or disable scan mode. In scan mode, the radio scans all of the channels that it has configured. When the radio locates a channel that is transmitting, it will either stop scanning or briefly stay on that channel then continue scanning.

Options are ON and OFF, which indicate scan mode on and off, respectively.

This button also can display UNKWN, which indicates that the RCS cannot determine a scan state, and UNSPRT, which indicates that a state is not currently supported or is never supported by the radio.

This button appears only if the scan functionality is configured in the descriptor file for this radio, the Set Scan Mode control is enabled for the radio in the Cisco IPICS Administration Console, and this control is associated with your Cisco IPICS user account.

Transmit Mode button—Click as needed to set the radio to either secure or clear transmit mode. Options are SEC and CLR, which indicate secure mode and clear mode, respectively.

This button also can display UNKWN, which indicates that the RCS cannot determine a transmit state; UNSPRT, which indicates that a state is not currently supported or is never supported by the radio; KEYFL, which indicates that a key required for encryption is not available; NOENC, which indicates that no encryption module is available; and MSMTCH, which indicates a mismatch between the user selected secure transmit mode and actual fixed or strapped transmit mode.

This button appears only if the transmit mode functionality is configured in the descriptor file for this radio, the Select Between Secure and Clear Transmit mode control is enabled for the radio in the Cisco IPICS Administration Console, and this control is associated with your Cisco IPICS user account.

Power button—Click as needed to choose the transmit power level for the radio. Options are low, med, and high, or low and high, depending on the radio. These options specify low power, medium power, and high power.

This button also can display UNKWN, which indicates that the RCS cannot determine a power state, and UNSPRT, which indicates that a state is not currently supported or is never supported by the radio.

This button appears only if the power mode functionality is configured in the descriptor file for this radio, the Change the Transmit Power Level control is enabled for the radio in the Cisco IPICS Administration Console, and this control is associated with your Cisco IPICS user account.

Emergency button—Click as needed to enable or disable emergency mode for the radio. When you put a radio in emergency mode, it signals all other radios that are tuned to the same channel that it is in this mode. Then, the transmissions from this the selected channel on the radio receive higher priority than transmissions from other radios.

Options are ON and OFF, which indicate radio emergency mode on and off, respectively.

This button also can display UNKWN, which indicates that the RCS cannot determine an emergency state, and UNSPRT, which indicates that a state is not currently supported or is never supported by the radio.

This button appears only if this functionality is configured in the descriptor file for this radio, the Enable/Disable Emergency Mode control is enabled for the radio in the Cisco IPICS Administration Console, and this control is associated with your Cisco IPICS user account.

Transmit indicator—Turns red when you transmit audio on the radio.

Incoming traffic indicator—Turns green when the radio receives audio traffic.

Status indicator—Icon and text that indicate status information about the radio. Icons can appear as follows:

•Green—Indicates that the radio can communicate with the radio control service (RCS). In this case, radio controls work as expected.

•Red—Indicates that the radio cannot communicate with the radio control service (RCS), or the RCS cannot communicate with the radio. In this case, radio controls do not work for the radio, but it still may be able to transmit and receive audio.

Group Alias field—Enter the name of a group if you want to place a radio call to two or more recipients simultaneously. This group name appears on the recipient radios when you place the call.

(Nextel radios truncate long names to 20 characters.)

Direct Connect Number field—Enter the direct connect number for a direct connect call. This number must be in a Nextel-supported format.

Select From Groups/Users list—Users and groups that you can choose as recipients of a direct connect call, or users that you can choose as recipients of an alert. The names in this list come from channel selectors for private and group calls that are defined in the serial radio descriptor, and from Cisco IPICS users that are associated with a Nextel radio.

Remove button—Click to remove a highlighted item from the Participants list.

Add button—Click to add a highlighted item from the Select From Groups/Users list to the Participants list.

Participants list—Users and groups to which the direct connect call or alert is placed.

Clear button—Click to remove all items from the Select From Groups/Users list to the Participants list.

Alert button—Click to place an alert to the selected users, groups, or numbers in the Participants list.

Call button—Click to place a direct connect call to the selected users, groups, or numbers in the Participants list.

VTG state indicator. This examples shows an activated VTG. The VTG state indicator for an inactive VTG appears as .

Close button—Click to exit the VTG Details tab.

Title field—Displays the name of the VTG, To change the name, edit this field, then click the Save button. A VTG name include up to 40 characters.

Description field—Displays a description of the VTG, To change the description, edit this field, then click the Save button.

Deactivate VTG button (available only when a VTG is activated)—Click to deactivate a VTG. When a VTG is deactivated, this button appears as Activate VTG. Click the Activate VTG button to activate the VTG.

When you activate a VTG, Cisco IPICS commits global resources, such as a multicast address and any necessary dial-in peers, so that the participants in the VTG can communicate with each other.

Save button—Click to saves changes that you make in the Title or Description fields, or to the Allow Latch, Listen Only, Enable VAD, or RX Mute during PTT settings.

Enable VAD selector—Use to enable or disable Voice Activity Detection (VAD) for the VTG. VAD can be useful when a user latches a resource and that resource sends unintended audio.

VAD is disabled by default. An X indicates that VAD is enabled.

Listen Only selector—Use to control whether users can use the PTT button for this VTG. When option is selected, users cannot use the PTT button for this VTG so then can hear, but not transmit, audio.

Listen Only is disabled by default. An X indicates that Listen Only is enabled.

Allow Latch selector—Use to enable or disable latch functionality for the VTG.

Allow Latch is disabled by default. An X indicates that Allow Latch is enabled.

RX Mute during PTT drop-down list—Provides the following options for muting incoming traffic when you user the PTT button for this VTG:

•VTG—Mutes incoming traffic on this VTG only

•All—Mutes incoming traffic on all resources in the IDC

•None—Incoming traffic is not muted for this VTG or any other resource

Notify button—Click to initiate the notification action that is configured for the VTG in the Cisco IPICS Administration Console. The notification action affects the users that you choose in the Resource List (see row 13 in this table). A pop-up window confirms the action. Click OK to exit the pop-up window.

Dial button—Click to initiate the dial-out action that is configured for the VTG in the Cisco IPICS Administration Console. The dial-out action affects the users that you choose in the Resource List (see row 13 in this table). A pop-up window confirms the action. Click OK to exit the pop-up window.

VTG Resources list—By default, displays a list of all resources in the VTG. You can display resources only of a specified type in this list by using the Filter buttons, as described in row 14 of this table.

The VTG Resources list includes the following columns. You can resize any column by dragging a border next to its name.

•The first column identifies includes a check box for each resource. It also identifies the resource type with the following icons:

–—Channel

–—Cisco IPICS user

–—VTG

–—Radio

To select a a resource as the target of a dial-out or notification action, check its check box. Click a resource again to deselect it. To select or deselect all resources, click the check box at the top of this column.

•The Name column (or User column when you filter by users) lists the name of each resource

•The Status column shows the status of each resource:

–—For a user, indicates that the user is enabled in the Cisco IPICS Administration Console. For other resource types, indicates that system resources have been allocated to allow them to participate in audio communications.

–—For a user, indicates that the user is disabled in the Cisco IPICS Administration Console. For other resource types, indicates that system resources have not been allocated to allow them to participate in audio communications.

–—Appears if the resource experiences an error. Includes text that describes the error.

Filter buttons for the VTG Resources list:

•Clear Filter button —Click to display all resources in the VTG

•Filter by Channels button —Click to display channels only

•Filter by Users button —Click to display Cisco IPICS users only

•Filter by VTGs button —Click to display VTGs only

•Filter by Radios button —Click to display radios only

When you filter the VTG Resources list, the following buttons appear:

•Remove —To remove one or more resources from the VTG, select each resource by checking its check box in the VTG Resources list, then click the Remove button.

•Add —To add a resource of the type that you are viewing to the VTG, click the Add button, then enter information in the pop-up window. For detailed instructions, see the "Adding a Resource to an Incident or VTG" section.

Note To prevent an audio feedback loop, do not include a user in a VTG if that user has powered on a channel that also is included in the VTG.

Incident VTG state indicator—This example shows an activated incident VTG. The incident state indicator for an inactive incident VTG appears as .

Participants in an incident cannot communicate with each other unless its incident VTG is activated. For more information, see the "Understanding Incidents" section on page 1-9.

Close button—Click to exit the Incident Details tab.

Title field—Displays the name of the incident. To change the name, edit this field, then click the Save button. The name can include up to 40 characters.

Description field—Displays a description of the incident, To change the description, edit this field, then click the Save button.

Add button—Click to add the text that you enter in the Journal Entry field (which appears to the left of this button) to the incident.

Deactivate Incident VTG button (available only when an incident VTG is activated)—Click to deactivate an incident VTG. When an incident VTG is deactivated, this button appears as Activate Incident VTG. Click the Activate Incident VTG button to activate the incident VTG.

Participants in an incident cannot communicate with each other unless its incident VTG is activated. For more information, see the "Understanding Incidents" section on page 1-9.

Save button—Click to saves changes that you make in Title or Description fields, or to the Allow Latch, Listen Only, Enable VAD, or RX Mute during PTT settings.

Enable VAD selector—Use to enable or disable Voice Activity Detection (VAD) for the incident. VAD can be useful when a user latches a resource and that resource sends unintended audio.

VAD is disabled by default. An X indicates that it is enabled.

Listen Only selector—Use to control whether users can use the PTT button for this incident. When option is selected, users cannot use the PTT button for this incident so then can hear, but not transmit, audio.

Listen Only is disabled by default. An X indicates that it is enabled.

RX Mute during PTT drop-down list—Provides the following options for muting incoming traffic when you user the PTT button for this incident:

•VTG—Mutes incoming traffic on this incident only

•All—Mutes incoming traffic on all resources in the IDC

•None—Incoming traffic is not muted for this incident or any other resource

Allow Latch selector—Use to enable or disable latch functionality for the incident.

Allow Latch is disabled by default. An X indicates that Allow Latch is enabled.

Incident Resources list—By default, displays a list of all resources in the incident. You can display resources only of a specified type in this list by using the Filter buttons, as described in row 13 of this table.

This list includes the following columns. You can resize any column by dragging a border next to its name.

•The first column includes a check box for each resource. It also identifies the resource type with the following icons:

–—Channel

–—Cisco IPICS user

–—VTG

–—Radio

–—Image or Video

To select a a resource as the target of a dial-out or notification action, check its check box. Click a check box again to deselect it. To select or deselect all resources, click the check box at the top of this column.

To view an image or video, double-click its name or icon. For more information, see the "Viewing an Image or Video in an Incident" section.

•The Name column (or User column when you filter by users) lists the name of each resource

•The Status column shows the status of channels, users, VTGs, and radios as follows. It is blank for images and videos.

–—For a user, indicates that the user is enabled in the Cisco IPICS Administration Console. For channels, VTGs, and radios, indicates that system resources have been allocated to allow them to participate in audio communications.

–—For a user, indicates that the user is disabled in the Cisco IPICS Administration Console. For channels, VTGs, and radios, indicates that system resources have not been allocated to allow them to participate in audio communications.

–—Appears if the resource experiences an error. Includes text that describes the error.

Filter buttons for the Incident Resources list:

•Clear Filter button —Click to display all resources in the VTG

•Filter by Channels button —Click to display channels only

•Filter by Users button —Click to display Cisco IPICS users only

•Filter by VTGs button —Click to display VTGs only

•Filter by Radios button —Click to display radios only

•Filter by Images button —Click to display images only

•Filter by Video button —Click to display videos only

When you filter the Incident Resources list, the following buttons appear:

•Remove —To remove one or more resources from the incident, select each resource by checking its check box in the Incident Resources list, then click the Remove button.

•Add —To add a resource of the type that you are viewing to the incident, click the Add button, then enter information in the pop-up window. For detailed instructions, see the "Adding a Resource to an Incident or VTG" section.

Note To prevent an audio feedback loop, do not include a user in an incident if that user has powered on a channel that also is included in the incident.

Journal Entry field—Make a journal entry for the incident. A journal entry is a brief message that other users in this incident can see. To add the journal entry to the incident, click the Add button to the right of this field

Journal list—Displays the journal entries that users have added to this incident. Each journal entry includes this information:

•Time—Date and time that the journal entry was added.

•Activity—Text of the journal entry.

•User—Identifies the Cisco IPICS user who made the journal entry. The format is lastname, firstname (Cisco IPICS user ID).

Subject column—Displays a brief description of each event.

Name column—Displays the name of the resource that the event affected.

Click the column name repeatedly to toggle the display between names in ascending and descending alphanumeric order.

Priority column—Displays the priority the event. This value provides information about the relative importance of an event.

Click the column name repeatedly to toggle the display between highest priority first and lowest priority first.

Type column—Displays the type of the resource that the event affected.

Click the column name repeatedly to toggle the display order between types in ascending and descending alphabetical order.

Timestamp column—Displays the date and time that the event occurred.

Click the column name repeatedly to toggle the display order between most current entry first and most current entry last.

Close button—Click to exit the Event Log tab.

Close button—Click to exit the Policy Execution Status tab.

Collapse Policy button—Click to collapse an expanded view of a policy.

Expand Policy button—Click to display an expanded view of a policy.

Close button—Click to exit the Settings tab

Themes selector (shown selected)—Click to display the themes options.

For detailed information, see the "Settings Tab—Themes Options" section.

Audio Connections selector—Click to display the audio connections options.

For detailed information, see the "Settings Tab—Audio Connections Options" section.

Key Assignments selector—Click to display the key assignment options.

For detailed information, see the "Settings Tab—Key Assignments Options" section.

Network Settings selector—Click to display the network settings options.

For detailed information, see the "Settings Tab—Network Settings Options" section.

Dialer-Channel Audio selector—Click to display the dialer-channel audio options.

For detailed information, see the "Settings Tab—Dialer-Channel Audio Options" section.

Miscellaneous selector—Click to display the miscellaneous options.

For detailed information, see the "Settings Tab—Miscellaneous Options" section.

Dark radio button—Click to display the Cisco IPICS Dispatch Console user interface in the dark color theme.

Light radio button—Click to display the Cisco IPICS Dispatch Console user interface in the light color theme.

List of audio input devices that are connected to your PC. The device name and type are populated automatically.

Each audio input device includes device group assignments options. Check a check box to assign a device to one or more groups. Device Group Assignments options appear in the following columns. You can change the width of any column by dragging the vertical line that appears next to the column name.

•Device (display only and populated automatically)—Description of the audio device

•Type (display only and populated automatically)—Type of the audio device

•Select—Check to assign the device to the Select group

•Unselect1—Check to assign the device to the Unselect 1 group

•Unselect 2—Check to assign the device to the Unselect 2 group

•Unselect 3—Check to assign the device to the Unselect 3 group

Activate audio changes button—Click to update the Cisco IPICS Dispatch Console with changes that you make in the Audio Connections area. These changes remain in effect when you exit the Cisco IPICS Dispatch Console.

Resource list—List each resource for which you can create a PTT hotkey.

The PTT item indicates the IDC PTT button. Be default, the hot key sequence Right-Shift - Right-Alt - Right-Ctrl - T is configured to operate this button.

Other items are resources in your IDC.

Key fields—Enter the hotkey to be used to engage PTT for the corresponding resource. Valid hotkeys are:

•Letters E through Z

•Left Shift + any character

•Right Shift + any character

•Left Ctrl + any character

•Right Ctrl + any character

•Left Alt + any character

•Right Alt + any character

•Any combination of right and left Shift, Ctrl, Alt + any character

Assign/Unassign buttons—Click to configure the key or key combination that you enter in the Key field as the hot key for the corresponding resource.

After you click an Assign button, it changes to Unassign. Click an Unassign button to remove the corresponding hot key assignment and clear the corresponding Key field.

Available Network Cards drop-down list—Click to display a list of network cards that are installed on the client PC. You can choose any network card from the list by clicking it.

Set Primary Network Card button—Click to set the network card that you choose from the Available Network Cards drop-down list as the network card on which the Cisco IPICS Dispatch Console sends and receives audio.

Left and right volume attenuation sliders—Slide up and down to designate the volume of audio from a resource or from an IDC dialer line. The system uses this volume if you choose to attenuate channel volume or dialer volume (see row 5 in this table). The slider values can be set independently or synchronized, depending on the slider lock setting (see row 4 in this table).

Reset button—Click to move the volume attenuation sliders to the settings that were last saved in the current IDC session, or to their original settings if you have not set changes in the current session.

Set button—Click to configure left and right volume attenuation to the values that are designated by the current volume attenuation slider settings.

Slider lock—Click to toggle the volume attenuation sliders between locked and unlocked mode. A locked icon indicates locked mode, in which the volume attenuation sliders are synchronized and moving either slider moves the other one in the same way. An unlocked icon indicates unlocked mode, you can move the left and right sliders independently.

If you move the sliders than click the unlocked icon to change to locked mode, the sliders synchronize to the highest value that was last saved in the current IDC session.

Separation mode radio buttons. The following options designate how the system handles audio when you are on a call via the IDC dialer. When the call disconnects, audio returns to its normal setting.

•Shift channel's device group to another device group—Sends audio from a resource to another device group, if more than one device group is configured (see the "Settings Tab—Audio Connections Options" section). The system determines the other device group by considering device groups in a loop order of Select, Unselect 1, Unselect 2, and Unselect 3. If only one device group is configured, the system changes the volume of audio from a resource to the value that is designated by the attenuation sliders.

•Attenuate Channel Volume—Changes the volume of audio from a resource to the value that is designated by the attenuation sliders.

•Attenuate Dialer Volume—Changes the volume of audio from an active line in the Dial Pad and Channel Patch Area to the value that is designated by the attenuation sliders.

Show Rx Times check box—Check this check box to include the Audio Received time stamp in the display of a powered-on resource in the Regions list. (For more information, see the "Regions List" section.)

Keep on Top check box—Check this check box to cause the Cisco IPICS Dispatch Console to always appear as the top window on a client PC. To see another window when this option is enabled, minimize the Cisco IPICS Dispatch Console.

Records per Page field—Enter the maximum number of VTGs or incidents that appear on each page in the tabs in the Details List. Valid values are 1 through 25. The default value is 25.

Server Address field—(Display only) Displays the IP address of the Cisco IPICS server that the Cisco IPICS Dispatch Console is connected to, if the Cisco IPICS Dispatch Console is in on-line mode.

The icon to the right of this field appears green when the Cisco IPICS Dispatch Console is in on-line mode. It appears red when the Cisco IPICS Dispatch Console is in off-line mode.

Locate Channels area—To display specific channels, enter the channel name or the first few characters of the name in the Channel Name field, then click Find. The channel or channels that match the information that you enter appear in the Channels area.

Display control buttons—If the Channels area does not have enough room to display all available channels, use the following buttons to navigate through the channel display pages:

•—Click to display the first page of channels

•—Click to display the previous page of channels

•—Click to display the next page of channels

•—Click to display the last page of channels

Channels area—By default, displays all channels that are configured in the Cisco IPICS Administration Console. If you specify information and click the Find button in the Locate Channels area, this list displays only channels that match the find criteria. A marked check box appears next to a channel that is already added to the incident or VTG.

You can resize any column by dragging a border next to its name

To add one or more channels to an incident or VTG, check the check box next to each channel, then click OK.

Cancel button—Click to exit the Add a Channel pop-up window without adding a channel to the incident or VTG.

OK button—Click to add the selected channels to the incident or VTG.

Resize handle—Click and drag to resize the Add a Channel pop-up window.

Locate User area—To display specific users, enter the name or the first few characters of the name in any or all of following fields, then click Find:

•User Name—Cisco IPICS user name of the user

•First Name—First name of the user as configured in the Cisco IPICS Administration Console

•Last Name—Last name of the user as configured in the Cisco IPICS Administration Console

The user or users that match the information that you enter appear in the Users area.

Display control buttons—If the Users area does not have enough room to display all available users, use the following buttons to navigate through the user display pages:

•—Click to display the first page of users

•—Click to display the previous page of users

•—Click to display the next page of users

•—Click to display the last page of users

Users area—By default, displays all users that are configured in the Cisco IPICS Administration Console. If you specify information and click the Find button in the Locate Users area, this list displays only users that match the find criteria. A marked check box appears next to a user that is already added to the incident or VTG.

You can resize any column by dragging a border next to its name

To add one or more users to an incident or VTG, check the check box next to each user, then click OK.

Cancel button—Click to exit the Add a User pop-up window without adding a user to the incident or VTG.

OK button—Click to add the selected users to the incident or VTG.

Resize handle—Click and drag to resize the Add a User pop-up window.

Locate VTG area—To display specific VTGs, enter the VTG name or the first few characters of the name in the VTG Name field, then click Find. The VTG or VTGs that match the information that you enter appear in the VTGs area.

Display control buttons—If the VTGs area does not have enough room to display all available VTGs, use the following buttons to navigate through the VTG display pages:

•—Click to display the first page of VTGs

•—Click to display the previous page of VTGs

•—Click to display the next page of VTGs

•—Click to display the last page of VTGs

VTGs area—By default, displays all VTGs that are configured in the Cisco IPICS Administration Console. If you specify information and click the Find button in the Locate VTGs area, this list displays only VTGs that match the find criteria. A marked check box appears next to a VTG that is already added to the incident or VTG.

You can resize any column by dragging a border next to its name

To add one or more VTGs to an incident or VTG, check the check box next to each VTG, then click OK.

Cancel button—Click to exit the Add a VTG pop-up window without adding a VTG to the incident or VTG.

OK button—Click to add the selected VTGs to the incident or VTG.

Resize handle—Click and drag to resize the Add a VTG pop-up window.

Locate Radios area—To display specific radios, enter the radio name or the first few characters of the name in the Radio Name field, then click Find. The radio or radios that match the information that you enter appear in the Radios area.

Display control buttons—If the Radios area does not have enough room to display all available radios, use the following buttons to navigate through the radio display pages:

•—Click to display the first page of radios

•—Click to display the previous page of radios

•—Click to display the next page of radios

•—Click to display the last page of radios

Radio area—By default, displays all radios that are configured in the Cisco IPICS Administration Console. If you specify information and click the Find button in the Locate Radios area, this list displays only radios that match the find criteria. A marked check box appears next to a radio that is already added to the incident or VTG.

You can resize any column by dragging a border next to its name

To add one or more radios to an incident or VTG, check the check box next to each radio, then click the OK.

Cancel button—Click to exit the Add a Radio pop-up window without adding a radio to the incident or VTG.

OK button—Click to add the selected radios to the incident or VTG.

Resize handle—Click and drag to resize the Add a Radio pop-up window.

Locate Image area—To display specific images, enter the image name or the first few characters of the name in the Name field, then click Find. The image or images that match the information that you enter appear in the Images area.

Display control buttons—If the Images area does not have enough room to display all available images, use the following buttons to navigate through the image display pages:

•—Click to display the first page of images

•—Click to display the previous page of images

•—Click to display the next page of images

•—Click to display the last page of images

Image area—By default, displays the name and description of all images that are configured in the Cisco IPICS Administration Console and that are associated with your Cisco IPICS ops view. If you specify information and click the Find button in the Locate Images area, this list displays only images that match the find criteria. A marked check box appears next to an image that is already added to the incident.

To add one or more images to an incident, check the check box next to the image, then click the OK.

Cancel button—Click to exit the Add an Image pop-up window without adding an image to the incident.

OK button—Click to add the selected images to the incident.

Resize handle—Click and drag to resize the Add an Image pop-up window.

Upload button—Click to display the Upload an Image pop-up window, which allows you to upload an image to the Cisco IPICS server. For detailed information about the upload function, see the "Uploading Images" section.

Locate Video area—To display specific videos, enter the video name or the first few characters of the name in the Name field, then click Find. The video or videos that match the information that you enter appear in the Videos area.

Display control buttons—If the Videos area does not have enough room to display all available videos, use the following buttons to navigate through the video display pages:

•—Click to display the first page of videos

•—Click to display the previous page of videos

•—Click to display the next page of videos

•—Click to display the last page of videos

Video area—By default, displays the name and description of all videos that are configured in the Cisco IPICS Administration Console and that are associated with your Cisco IPICS ops view. If you specify information and click the Find button in the Locate Videos area, this list displays only videos that match the find criteria. A marked check box appears next to a video that is already added to the incident.

To add one or more videos to an incident, check the check box next to each video, then click the OK.

Cancel button—Click to exit the Add an Video pop-up window without adding a video to the incident.

OK button—Click to add the selected videos to the incident.

Resize handle—Click and drag to resize the Add a Radio pop-up window.

Upload button—Click to display the Upload a Video pop-up window, which allows you to upload a video to the Cisco IPICS server. For detailed information about the upload function, see the "Uploading Video" section.

Title field—Enter a brief name for the image (up to 30 characters). Users see this title in the list of resources for an incident.

Description field—Enter a brief description of the image. Users see this description in the list of resources for an incident.

Browse button—Click to display a pop-up window that you can use to locate the path and file name of an image to upload.

Upload button—Click to upload the video clip or URL to the Cisco IPICS server.

In the pop-up window that confirms a successful upload, click OK.

Close button—Click to exit the Upload an Image pop-up window.

Location field—Enter the path and file name of an image file, or enter a URL of an image. For information about supported file types, see Cisco IPICS Compatibility Matrix.

Location drop-down list—Choose File to upload an image file that resides on your client PC or an accessible network PC, or choose Link to upload the URL of an image.

Title field—Enter a brief name for the video (up to 30 characters). Users see this title in the list of resources for an incident.

Description field—Enter a brief description of the video. Users see this description in the list of resources for an incident.

Browse button—Click to display a pop-up window that you can use to locate the path and file name of an video to upload.

Upload button—Click to upload the video clip or URL to the Cisco IPICS server.

In the pop-up window that confirms a successful upload, click OK.

Close button—Click to exit the Upload an Image pop-up window.

Location field—Enter the location of the video. Use one of the following formats, based on the option that you choose from the Type drop-down list (see row 8 in this table):

•VSM—Enter a URL in bwims format (bwims://<server>/<proxy_name>).

•YouTube—Enter the source URL for the YouTube video. For more information, see the "Obtaining a Source URL for a YouTube Video" section.

•Live Video—Enter the URL of the video stream. To designate live video from a VSM source, use the format http://<server>/video.jpg?source=<proxy name>.

•Video Clip—Enter the path and file name of the video clip, or the URL of the clip.

For information about supported video types, see Cisco IPICS Compatibility Matrix. For detailed information about URLs for VSM video, see your VSM documentation.

Location drop-down list—This list is available only if you choose Video Clip from Type drop-down list. Choose File to upload a video file that resides on your client PC or an accessible network PC, or choose Link to upload the URL of a video file.

Type drop-down list—Choose the type of video that you are downloading

•VSM—Video proxy from Cisco Video Surveillance Manager (VSM)

•YouTube—YouTube video

•Live Video—Streaming live video, typically from a video camera

•Video Clip—File that contains a video clip

Incident name. The system automatically adds the number in parentheses that appears after an incident name.

View area—Displays the image or video that you select.

Volume slider—Available for videos only. Controls the audio of a video. Drag the slider to the right to increase the volume. Drag it to the left to decrease the volume. The number to the right of the slider indicates the relative volume level on a scale of 0 to 100.

Resize handle—Click and drag to resize the View an Image or Video pop-up window.

Close button—Click to exit the View an Image or Video pop-up window.

Mute button—Available for videos only. Click to mute the audio of a video. The button changes to the Unmute button. Click the Unmute button to turn off muting.

Stop button—Stops displaying the image or video that you selected. When you click this button, the View area appears blank.

Play/Pause/Resume toggle button—Available after you click the Stop button. Click the Play button to display the image or video that is selected in the Media list (see row 11 in this table).

When you are viewing a video, the Pause/Resume toggle options become available for this button. Use the Pause button or the Resume button to pause the video or restart it.

Image or video select buttons—Use these buttons to choose an image in the Media list (see row 11 in this table):

•—Click to choose the first image or video in the list

•—Click to choose the previous image or video in the list

•—Click to choose the next image or video in the list

•—Click to choose the last image or video in the list

URL—Location of the image or video that you are viewing.

Media list—Lists the images and videos that you can view, and the format of the image or video.

To view an image or video, double-click its name in this list. When you choose an image or a non-YouTube video, the image or video appears in the View area. When you choose a YouTube video, the video appears in a new browser window.

A blue highlight bar indicates the selected image or video.

Display control information buttons—The page display indicates how many pages of VTGs the list includes and which page you are viewing. If the VTGs list more than one page, use the following buttons to navigate through the list pages:

•—Click to display the first page of VTGs

•—Click to display the previous page of VTGs

•—Click to display the next page of VTGs

•—Click to display the last page of VTGs

Note You can configure how many VTGs appear on each page by using the Records per Page field as described in the "Settings Tab—Themes Options" section.

Each VTG also includes an icon that designates its state:

•—Green icon, indicates that the VTG is activated

•—Red icon, Indicates that the VTG is deactivated

VTGs list—Displays the VTGs that are configured in Cisco IPICS. Double click any VTG in the list to display its VTG Details tab in the View area (see the "VTG Details Tab" section).

Details button—Click to display the VTG Details tab in the View area (see the "VTG Details Tab" section). The VTG Details tab contains information for the VTG that is highlighted in the list of VTGs.

Add button—To create a VTG, click this button. In the window that pops up, enter a title and description for the VTG, then click OK.

Display control information buttons—The page display indicates how many pages of incidents the list includes and which page you are viewing. If the incidents list includes more than one page, use the following buttons to navigate through the list pages:

•—Click to display the first page of incidents

•—Click to display the previous page of incidents

•—Click to display the next page of incidents

•—Click to display the last page of incidents

Note You can configure how many incidents appear on each page by using the Records per Page field as described in the "Settings Tab—Themes Options" section.

Each incident also includes an icon that designates the state of its incident VTG:

•—Green icon, indicates that the incident VTG is activated

•—Red icon, indicates that the incident is VTG deactivated

Incidents list—Displays the incidents that are active in the Cisco IPICS Administration Console. Double click any incident in the list to display its Incident Details tab in the View area (see the "Incident Details Tab" section).

The system automatically adds the number in parentheses that appears after an incident name, and increments it by one for each new VTG.

Details button—Click to display the Incident Details tab in the View area (see the "Incident Details Tab" section). The Incident Details tab contains information for the incident that is highlighted in the list of incidents.

Add button—To create an incident, click this button. In the window that pops up, enter a title and description for the incident, then click OK.

When you create an incident, it immediately becomes active in the Cisco Administration Console and you are added as a participant. Incident participants cannot communicate with each other until the incident VTG is activated for the incident.

Policy list—For user with the Cisco IPICS Dispatcher role or All role, displays all policies. For other user types, displays the policies with which they are associated.

To activate a policy, check the check box next to the policy, then click the Activate button

Note To determine information about the execution of a policy, see the "Policy Execution Status Tab" section.

Activate button—Click to activate selected policies. When activated, a policy begins to execute the actions that are configured for it.

Show/Hide control. To hide the Dial Pad and Channel Patch area, click the Hide button . The Show/Hide control remains and the button changes to the Show button . Click the Show button to redisplay the Dial Pad and Channel Patch area.

Status message—Provides information about configuration for the dial functionality. Messages include:

•Registered <phone_number>—The Cisco IPICS Dispatch Console is registered with Cisco Unified Communications Manager or Cisco Unified Communications Manager Express. <phone_number> is the number that the Cisco IPICS Dispatch Console uses to register with Cisco Unified Communications Manager or Cisco Unified Communications Manager Express.

•Unregistered—The Cisco IPICS Dispatch Console is not registered with Cisco Unified Communications Manager or Cisco Unified Communications Manager Express.

•Messages that the Cisco IPICS Dispatch Console receives from the client PC WAVE Engine service.

Displays the number that you are dialing. You can edit a number in this field by clicking it and using your PC keyboard or by using the dial pad (see row 5 in this table).

Line Information area. Click this area to activate a line for dialing. A green icon in the upper left corner of this area indicates the line that call operations (including dial pad buttons) affect. An amber icon indicates an inactive line.

This area also displays status of a line. Status designations for each line include the following text and icons:

•Connecting—The system is dialing a telephone number

•On Call —A call is active

•On Hold —You placed a call on hold

•Held Remote —The device that the line is connected to placed the call on hold

•On Patch (<channel>) —The line is patched to the channel that is indicated

•Parked (<channel>) —The line that is patched to the indicated channel is on hold.

When you place two telephone calls, the Cisco IPICS Dispatch Console automatically puts the first call on hold when you click the other Line Information area to place the second call. After both calls are established, clicking one Line Information area releases the call on that line from hold area puts the call on the other line on hold.

Dial pad—Includes these buttons:

•Digits 0 through 9, star (*), pound (#)—To dial a call, click to enter the digit or symbol in the selected Line Information area. You can also use these buttons to send dual-tone multi-frequency (DTMF) tones on an active call.

•Backspace —Click to delete the character to the left of the cursor in the selected Line Information area.

•End—Click to terminate the call in the selected Line Information area.

•Call—Click to dial the number in the selected Line Information area.

•Hld/Res toggle—Replaces the Call button when a call is active. Click the Hld button to put the call in the selected Line Information area on hold. Click the Res button to take the call in the selected Line Information area off hold.

Resource list—Choose the resource to which to patch a call.

Patch button—Click to patch the selected call to the resource that you choose from the Resource list.

Client PC time.

Note Cisco recommends that the client PC Windows time service be synchronized with a network time protocol (NTP) server that is synchronized with the Cisco IPICS server.

Cisco IPICS Dispatch Console operating mode indicator. A green icon, as shown, indicates that the Cisco IPICS Dispatch Console is operating in on-line mode. A red icon indicates that it is operating in off-line mode.

Indicates your Cisco IPICS user name (to the left of the @ character) and the Cisco IPICS location to which the Cisco IPICS Dispatch Console is connected (to the right of the @ character).

All Mute button—Click to globally mute (silence) the audio traffic that is received from all activated resources. The button changes to the All Unmute button . Click the All Unmute button to turn off global muting.

Master Volume slider—Controls the audio that is received from all activated resources. Drag the slider up to increase the volume. Drag it down to decrease the volume.

Select all check box—Click to select all activated resources. These resources are then affected by a PTT, Patch, or alert operation.When this box is checked, check it to unselect all selected resources.

Note You also select resources individually. See the "Region Tab" section and the "Regions List" section for more information.

PTT button—Click and hold to talk (transmit audio) to all selected resources. Release when you are not talking.

You select resources as described in row 1 in this table.

Alerts—If alerts are configure in the Cisco Administration Console, they appear here. Click an alert to send it to the selected resources.

You select resources as described in row 1 in this table.

Patch button—Click to patch (connect) selected resources to each other. The button changes to Unpatch. Click the Unpatch button to remove the patch that is in effect between channels.

You select resources as described in row 1 in this table.

DTMF button—Click to enter dual-tone multi-frequency (DTMF) mode. The button turns green. Click it again to exit DTMF mode.

In DTMF mode, the Cisco IPICS Dispatch Console sends DTMF information to the selected tone control radio when you press a number 0 through 9 or a letter A through D on your client PC keyboard.

Expanded region view—Displays each resource that is in the region.

You can change the position of a resource within a region view by dragging and dropping. To do so, click and hold its resource handle, then drag and drop the resource to a new location. Figure 3-39 illustrates a resource handle.

You also can move a resource to another region by dragging and dropping. To do so, click and hold its resource handle, then drag and drop the resource to the desired region (and position, in an expanded region view).

If an expanded region view appears with a red border, the Cisco IPICS Dispatch Console is in emergency mode. For more information, see the "Emergency Mode" section.

Collapsed region view.

If a collapsed region view flashes red, the Cisco IPICS Dispatch Console is in emergency mode. For more information, see the "Emergency Mode" section.

Hide Regions List button—Click to hide the Regions list. The button changes to the Show button . Click the Show button to display the Regions list when it is hidden.

Show Region View button—Click to expand a collapsed region view.

Powered off resource. To power on a resource that is powered off, click the Power button .

This button can appear in the following states:

•Gray—Indicates a powered-off resource.

•Green—Indicates a powered-on resource.

•Gold—Indicates a resource that is in the process of powering on. This button remains in this state if Cisco IPICS is unable to allocate system resources that are required to power on. In this case, try to power on the resource again.

Note You also can click a Power button in the Region tab to activate a resource.

Powered on resource. For detailed information about controls for a powered-on resource, see the "Powered-On Resource Controls" section.

Hide Region View button—Click to collapse an expanded region view.

Power button—Click to power off the resource.

This button can appear in the following states:

•Gray—Indicates a powered-off resource.

•Green—Indicates a powered-on resource.

•Gold—Indicates a resource that is in the process of powering on. This button remains in this state if Cisco IPICS is unable to allocate system resources that are required to power on. In this case, try to power on the resource again.

The power button for a powered off resource appears as .

Incoming traffic indicator—Turns green when the channel receives audio traffic.

PTT button—Click and hold to talk (transmit audio) to others who are using this resource. Release when you are not talking. The button displays the name of the channel that is configured in the Cisco IPICS Administration Console.

Mute button—Click to locally mute (silence) incoming audio traffic from the channel. The button changes to the Unmute button . Click the Unmute button to unmute.

Audio Received time stamp—Displays the time that the resource last received an audio transmission. You can double-click this time stamp to display the expanded audio controls for the resource (see the "Audio Replay Controls for Resources" section.)

For last call transmit functionality, locate the most current time stamp then PTT on that resource.

Note This time stamp appears only if the Show Rx Times check box is checked in the Settings Tab. For more information, see the "Settings Tab—Themes Options" section.

Audio Selection button—Choose the device group to which audio that the resource receives is sent. Options are Sel, U1, U2, and U3, which correspond to the device groups Select, Unselect1, Unselect2, and Unselect3, respectively.

For information about configuring device groups, see the "Settings Tab—Audio Connections Options" section.

Latch button—Appears if the latch functionality is enabled for you and this resource as follows:

•The Allow Latch option must be enabled for your Cisco IPICS user account in the Cisco IPICS Administration Console

•The Allow Latch option also must be enabled for this resource in the Cisco IPICS Administration Console or, for incidents, in the Cisco IPICS Dispatch Console.

Click the Latch button to latch the PTT feature. Click it again to unlatch. When you latch the PTT feature, this button becomes green and the PTT area becomes yellow.

Transmit indicator—Turns red when you transmit audio on the channel.

Select check box (appears only if Advanced IDC Permissions are configured for you in the Cisco IPICS Administration Console)—Check to include this resource when you use the PTT, Patch, DTMF, or alert tones features. For information about these features, see the "PTT and Patch Controls Area" section.

Resource handle. Used to drag and drop the resource to another location within the region view or to another region in the Region tab.

The patch icon appears in this area if this resource is patched to another resource.

Emergency log—Provides the following information from a radio that triggered emergency mode:

•Type—Type of communication from the radio to the Cisco IPICS Dispatch Console. "Event" indicates that radio went into its emergency mode. "Call" indicates that the radio sent audio traffic.

•Received From—Radio identification number of the radio.

•Channel—Channel on which the radio communicated with the Cisco IPICS Dispatch Console.

•Time—Date and time that the radio communicated with the Cisco IPICS Dispatch Console.

Clear button—Click this button when the emergency is addressed or resolved to remove the information in the Emergency pop-up window and remove the emergency notifications in the Cisco IPICS Dispatch Console.

E-Ack button—Click this button to acknowledge the emergency. This action stops the high/low warning sound on your Cisco IPICS Dispatch Console and on Cisco IPICS Dispatch Consoles that are communicating via multicast.