We've made migrating to the cloud even easier. Use the Cloud Migration Tool to move scheduled meetings to the cloud, so that your users don't have to reschedule them. Provision your users on Cisco Webex cloud, and then use the tool to step through the process. For more information, see the Administration Guide for Cisco Webex Meetings Server.

Participants can now receive an External Site warning message when the host requests to open a website on the participant's computer.

Meeting hosts can now send invitations to 500 email addresses. The previous limit was 200. Also, hosts can choose to notify only newly added or removed participants when they edit their meetings.

We've added TLS support for remote Syslog. For information about how to import certificates for remote Syslog, see Administration Guide for Cisco Webex Meetings.

This maintenance release adds support for the following browser versions:

Microsoft Windows

• Chrome Version: 79–90

• Firefox Version: 71–88

Mac

• Chrome Version: 79–90

• Firefox Version: 71–88

This maintenance release supports Webex Meetings Application version 39.5.27.148 for Mac and Windows.

To start and join meetings hosted on a 4.0MR4 site, we strongly recommend that mobile users upgrade their Webex Meeting Mobile applications:

• Webex Meeting Mobile for Android 41.5

• Webex Meeting Mobile for iOS 41.5

This maintenance release supports the following Cisco Network Recording Player versions:

• Windows: 39.5.27.148

• Mac: 39.5.27.148 (online), 39.05.21.00 (offline)

You can install the latest version from the Downloads page of your Cisco WebEx site. When you download the Cisco Network Recording Player, select Windows or Mac from the operating system drop-down list. The Windows player is the default download.

We've updated the following components:

• Webex Meetings Client 39.5.27.43

• Network Recording Player 39.5.27.43

• Webex Meetings desktop app 39.5.27.43

We've also added support for TFS and URL-Protocol, for starting meetings and playing NBR recordings.

This patch introduces support for MacOS 11, Big Sur.

We've enhanced Meeting Search functionality so that your exported .CSV files contain more information. The new fields are:

• Alternate Host ID

• Create Time

• Creator ID

• Duration

• End Time

• Expiration Type

• Host ID

• Host Type

• Last Modified

• Meeting ID

• Participants

• Password protected (Yes/No)

• Repeat Type

• Start Time

For more information about the following features, see User Guide for Cisco Webex Meetings Server Release 4.0.

Meeting Details Page

The list of attendees appears in the Who Is Invited section. Hosts can assign attendees as alternate hosts, or remove the alternate host privilege.

Modern View Preferences

Modern View users can go to Preferences and select Audio to set their Host PIN. Users can also create and manage access codes, for up to three Personal Conferencing accounts.

Host can go to Preferences and select Scheduling to choose their preferred Meeting type. Hosts can also grant other hosts permission to schedule meetings on their behalf.

Modern View Scheduling

We've improved the Schedule a Meeting page. Hosts can configure the following new Advanced options:

• Meeting type

• Audio connection options

  • Audio connection type

  • Entry and exit tone

• Scheduling Options

  • Automatic recording

  • Exclude password

Predictive Search

When users type an email address to add an attendee, predictive search displays suggestions.

Recorded Meetings List Support

Modern View users can now select Recordings to see a list of their meeting recordings. From the My Recorded Meetings page, users can play, download, and manage their meeting recordings. They can also search for Personal Rooms.

Download the Webex Network Recording Player

Modern View now offers the option to download the Network Recording Player.

Cisco Webex Meetings Server monitors disk partition size and usage for all virtual machines (VM). If usage exceeds 90% of the partition size for a VM, the system sends email notifications to all administrators.

Cisco Webex Meetings Server monitors storage health and availability for all VMs in the system, except the IRP VMs. If the system detects that storage for a VM isn't reachable, CWMS sends emails to all administrators to notify them about the problem.

We've enhanced security for Personal Rooms. Users can set their Personal Room to lock automatically—0, 5, 10, 15, or 20 minutes after their meetings start. For more information, see User Guide for Cisco Webex Meetings Server Release 4.0.

We've also added new Site Administration settings. You can enable the automatic locking feature for all users who haven't defined their autolock preference. You can also prevent users from changing their autolock preference. For more information, see Administration Guide for Cisco Webex Meetings Server Release 4.0.

This maintenance release adds support for the following browser versions:

Microsoft Windows

• Chrome Version: 79 and 80

• Firefox Version: 71, 72, 73, and 74

Mac

• Chrome Version: 79 and 80

• Firefox Version: 71, 72, 73, and 74

This maintenance release adds support for Cisco Unified Communications Manager Release 11.5 SU7, 11.5 SU8, and 12.5 SU2.

This maintenance release supports Webex Meetings desktop app versions 39.5.21.10 for Mac and for Windows.

We've made it easier to use the Webex Meetings desktop app to join meetings in Personal Rooms. Users can now enter the meeting host's Personal Room ID to start or to join their meeting. For more information, see User Guide for Cisco Webex Meetings Server Release 4.0.

We strongly recommend that users upgrade their Cisco Webex Meetings mobile app for iOS or Android to version 40.2.

We've enabled the End meeting when host and all authenticated participants leave option by default. To disable this feature, clear the checkbox. For more information, see Administration Guide for Cisco Webex Meetings Server Release 4.0.

This maintenance release supports the following Cisco Network Recording Player versions:

• Windows: 39.5.21.10

• Mac: 39.5.21.10 (online), 39.05.21.00 (offline)

You can install the latest version from the Downloads page of your Cisco WebEx site. When you download the Cisco Network Recording Player, select Windows or Mac from the operating system drop-down list. The Windows player is the default download.

To match the functionaly avaible for Microsoft Windows, this maintenance release includes Health Checker for Mac.

To help reduce system downtime, we've further reduced the number of audio settings that require Maintenance Mode for changes. Put the system into Maintenance Mode to change the following audio settings:

• Voice connection using computer
• Transport
• Port Number
• IPv6 Teleconferencing
• System Audio Language

You can change any of the other audio settings, without putting the system into maintenance mode.

Webex follows a new approach to generating Personal Room IDs. If a Personal Room ID contains special characters (non-Latin codes), Webex drops the special characters in the string, and keeps only the valid characters.

If the resulting Personal Room ID exists in the system, Webex appends a number to create a unique ID.

For example, “p&hil” become “phil”. If "phil" is in use, the system changes it to something like “phil423”.

Cisco Webex Meetings Server now monitors time synchronization for each virtual machine (VM) in the deployment. The primary Admin VM controls and runs the monitoring process every five minutes. The time difference between the primary Admin VM, and any other VM in the deployment, should be less than five seconds. If the time difference is more than five seconds, the system sends an email alert to all Administrators. The email specifies which VM has the problem and what to do, to avoid issues. The system sends an email alert every four hours, until the problem is fixed. This feature can help you to avoid many issues caused by time synchronization problems.

A low-bandwidth warning appears if your network connection falls below the minimum requirements for video. During low-bandwidth conditions, you may not receive all participant video streams. Prior to this release, the available streams appeared sporadically in the grid view. Cisco Webex Meetings Server now prioritizes the available video streams at the top of the grid.

This maintenance release adds support for the following browsers:

Microsoft Windows

• Chrome versions 77 and 78

• Firefox versions 69 and 70

Mac

• Chrome versions 77 and 78

• Firefox versions 69 and 70

• Safari version 13

This maintenance release adds support for Cisco Unified Communications Manager Release 12.5 and Release 12.5(1) SU1.

We've added support for macOS Catalina (Version 10.15).

This maintenance release supports Webex Meetings Application version 39.5.15.4 for Mac and Windows.

This maintenance release supports the following Cisco Network Recording Player versions:

• Windows: 39.5.15.4

• Mac: 39.5.15.4 (online), 39.05.12.00 (offline)

You can install the latest version from the Downloads page of your Cisco Webex site. When you download the Cisco Network Recording Player, select Windows or Mac from the operating system drop-down list. The Windows player is the default download.

The Webex Meetings desktop app replaced Webex Productivity Tools for Cisco Webex Meetings Server 4.0. However, if you need to use Productivity Tools as part of your upgrade strategy, only version 2.82.7000.1229 or later is compatible.

We have added a background job to support Administrative XML Web Service (AXL) failover. This feature ensures that if the CUCM Publisher goes down and CUCM subscribers takes over AXL service, CWMS automatically switches to subscribers. This feature eliminates the need to change the LDAP integration for CUCM in Webex Site Administration.

To start and join meetings hosted on a 4.0MR1 site, we strongly recommend that mobile users upgrade their Webex Meeting Mobile applications:

• Webex Meeting Mobile for Android 39.6

• Webex Meeting Mobile for iOS 39.6

The in-meeting Health Checker provides an intuitive and easy way to understand the status of your meeting and system performance.

The Connection and Device status indicators are green (good), yellow (there may be potential issues), or red (issues have been found). You can hover over the status for more details. You can even send a problem report directly from the Health Checker. We moved the Audio & Video Statistics link from the Meeting menu to the Health Checker.

When the Health Checker identifies a problem, it provides and summary of the problem and a list of actions that you can take to help solve the problem.

This release adds Mac support for Cisco Webex Meetings Problem Reporting. If Mac users experience issues with the Webex Meetings desktop app, they can generate problem reports to assist with troubleshooting.

To generate a report, open the Webex Meetings desktop app and go to Help > Send Problem Report.

After updating the system, Administrators can choose between the following options:

• Restart—Restarts the system and requires that an Administrator manually turn off maintenance mode.

• Restart & Exit Maintenance—Restarts the system and turns off maintenance mode, which saves time.

Modern View provides users with a summary of their sign-in activity, which includes:

• The IP address for their last sign-in

• The time of their last sign-in

• The time of their last sign-out

• The number of unsuccessful sign-in attempts since their last successful sign-in

You can use Webex Site Administration to take snapshots of the system virtual machines. After you put the system in maintenance mode, and specify the vCenter URL and credentials, you can take a snapshot of each virtual machine in a vCenter. If your IRP virtual machines are in another vCenter, you can specify the URL and credentials for the other vCenter and take all snapshots at the same time.

Using vSphere Data Protection to take snapshots is still supported.

This maintenance release adds support for the following browsers:

Microsoft Windows

• Google Chrome: 75 and 76

• Mozilla Firefox: 67 and 68

Mac

• Google Chrome: 75 and 76

• Mozilla Firefox: 67 and 68

This maintenance release supports vCenter ESXi 6.5 and 6.7.

Users who don't have a Webex account, or who haven't signed in to their accounts can use the Webex Meetings desktop app as guests. Guest users can join meetings by using one of the following methods:

• Enter the meeting link, or video address

• Click the Join button for the meeting (in the Upcoming Meetings list)

Limitations

Guest users cannot join meetings by meeting number. The Webex Meetings desktop app does not support joining Personal Room meetings.

This maintenance release supports Webex Meetings desktop app version 39.5.11.7 for Windows and Mac.

This maintenance release supports the following Webex Network Recording Player versions:

• Windows: 39.5.11.7

• Mac: 39.5.11.7

Apple has announced end-of-support for 32-bit applications; macOS High Sierra will be the last macOS release to support 32-bit architecture. The Webex Meetings Desktop Application is a 64-bit application.

Mobile users can upload avatars (images) to the site, for display on the Webex site, in the Webex Meetings desktop app, and in their mobile app.

Note	Currently, users must sign in to their Webex site (in Classic View or Modern View) to upload the avatar image. The mobile apps do not support uploading avatars.

Image files must meet the following requirements:

• Supported file formats: PNG, JPG, JPEG, and GIF

  Animated GIFs are supported, but the system converts them to static images and uses the first frame as the avatar image.

• Minimum image dimensions: 160 x 160 pixels

• Maximum image size: 5MB

This feature requires that you have remote storage installed. The system stores avatars on the Admin server in /db/archive/avatars/.

Note	Multi-data Center systems replicate the avatars images from one data center to the other.

This release supports the following browser versions:

Windows:

• Google Chrome: 65, 66, 67, 68, 69, 70, 71, 72, 73, and 74

• Microsoft Edge (Windows 10 only): 42.17134.1.0 and 44.17763.1.0

• Microsoft Internet Explorer (IE): 11

• Mozilla Firefox: 59, 60, 61, 62, 63, 64, 65, and 66

Mac:

• Apple Safari: 12.0.1 (14606.2.104.1.1) and 12.1

• Google Chrome: 65, 66, 67, 68, 69, 70, 71, 72, 73, and 74

• Mozilla Firefox: 59, 60, 61, 62, 63, 64, 65, and 66

This release supports Cisco Jabber Release 12.1.0, 12.1.1, 12.5.0, and 12.6.0.

This release supports Cisco Unified Communications Manager (CUCM) 8.6 or 9.0 without TLS/SRTP, and CUCM 9.1, 10.0, 10.5, 11.0(1a), 11.5(1)SU1, 11.5(1)SU3, 11.5SU5, 11.5SU6, 12.0, 12.0SU2, and 12.5 for secure teleconferencing.

You can enable or disable the display of the Caller ID in the Participants panel, for call-in users. To toggle this feature on or off, sign in to Webex Administration and go to Settings > Meetings > Meeting Settings. By default, this feature is disabled.

When the feature is disabled, the ID for a call-in user appears as: Call-in User_#. Examples:

• Call-in User_1

• Call-in User_2

• Call-in User_3

When the feature is enabled, the ID for a call-in user appears as: Call-In User_# (<caller ID>). Examples:

• Call-in User_1 (Giacomo Edwards +865516611****)

• Call-in User_2 (WIRELESS CALLER +1650400****)

• Call-in User_3 (MARC BROWN +1917929****)

Note	For privacy reasons, the last four digits are masked by asterisks. The display supports up to 63 characters.

Cisco Webex Meetings Server supports a fully-functional 4000 port system, for the following scenarios:

• Single Data Center with High Availability (HA), using VMware V-Center 6.5

• Multi-Data Center (MDC)—Dual Data Center (DDC), using VMware V-Center 6.5

Both the Extended Capacity and MDC features are available for Release 3.0; but not supported together. This release adds support for two extra large (4000 port) systems, joined to create an MDC. If you already have a large MDC system, you can extend both systems to create an extra large MDC system.

The Extended Capacity feature requires a license for each system. The Extended Capacity license is available only for large (2000 port) systems.

This release supports the following macOS versions:

• Sierra 10.12.6

• High Sierra 10.13.6

• Mojave 10.14.1

• Mojave 10.14.2

• Mojave 10.14.3

• Mojave 10.14.4

When users sign in to the Webex site, they can choose between Classic and Modern View. With Modern View, they can access the most commonly used site controls directly from a new dashboard. Users can easily start Webex Personal Room meetings, join upcoming meetings, and schedule new meetings.

In Modern View, the dashboard is the home page. Users can return to it at any time by selecting on the left navigation bar. Modern View appears by default, but you can change the default for your Webex site.

Webex Personal Rooms are virtual conference spaces that are always available. The Personal Room URL and call-in numbers stay the same. Users can set their own preferences for their Personal Rooms, start instant meetings, and share the links to meet right away.

This release introduces Smart Software Licensing, which greatly simplifies all aspects of licence management. For more information about the benefits of Smart Software Licensing, see the following resources:

FAQ: https://www.cisco.com/c/dam/en/us/products/collateral/software/smart-accounts/q-and-a-c67-741561.pdf

At-a-Glance: https://www.cisco.com/c/dam/en/us/products/collateral/ssl-aag.pdf

For more information about license management and how to get started, see "Managing Licenses" in the Administration Guide for Cisco Webex Meetings Server:

https://www.cisco.com/c/en/us/support/conferencing/webex-meetings-server/products-installation-guides-list.html

The Webex Meetings desktop app replaces the Webex Meeting application and Productivity Tools. The Webex Meetings desktop app adds new video features, and support for Personl Meeting Rooms.

Cisco Webex Meetings Server supports the Webex Meetings desktop app version 39.3.0.582 for Windows and Mac.

Attention

Scheduling and editing meetings from Microsoft Outlook for Mac is not supported. As a workaround, users can schedule, edit, and start meetings from your Webex site.

Updates to the Webex Meetings desktop app may be made available in the form of Patches, Maintenance Releases, and Hotfixes.

Attention

If your users also connect to Cloud-based Webex sites, they could update the Webex Meetings desktop app from those sites. The updated version will work with Cisco Webex Meetings Server. The site to which the user connects determines the available feature set.

This release supports the following Cisco Network Recording Player versions:

• Windows: 39.3.0.582

• Mac: 39.3.0.582

Under the following circumstances, a meeting can continue for more than the 24-hour maximum meeting duration:

• All attendees for a regular Webex meeting are dial in (audio-only).

• No attendee starts the web portion of the meeting.

In this case, the meeting continues as long as one attendee remains in the conference. If all dial-in attendees disconnect from the conference, the meeting ends within 24 hours of the start time. The meeting ends immediately if the meeting ran past the scheduled end time.

Note	This scenario applies only to regular Webex meetings joined only by dial-in participants. This scenario does not apply to Personal Conference Number (PCN) meetings, or to regular Webex meetings joined by web participants.

CWMS supports macOS 11.x, subject to the following limitations:

• The Webex Meetings client application for CWMS isn’t designed for macOS 11.x. We tested for compatibility and made fixes to provide best-effort support.

• M1 chip support is pending validation testing.

The Microsoft Edge browser does not support the playback of Webex recordings.

This release supports TLS 1.1 and later; TLS 1.0 is not supported, with one exception. Client connections from Cisco Webex Meetings Server (CWMS) to an SMTP server using TLS 1.0 are supported.

When you deploy the CWMS OVA file on vCenter 6.5, the following restrictions apply:

• Because of browser limitations and the CWMS OVA file size of 16GB, you must deploy the OVA file by using the URL and not the local file upload.

• Choose the vCenter FLASH based client. This selection is required to successfully populate the vApp properties for VM configuration: hostname, domain, IP address, subnet and DNS configuration.

The Webex Meetings Desktop Application has the following limitations. Users cannot perform the following actions:

• Schedule a yearly meeting.

• Join a meeting using a video address.

• Schedule or join Personal Room meetings from the Webex Meetings Desktop Application.

• Schedule Personal Room meetings from Microsoft Outlook.

• Connect and join meetings from video devices.

• Connect and share to cloud-registered video devices.

• Connect and share to Webex Share devices.

• Receive a callback to a video device during a meeting (Call My Video System).

• Start or join a meeting from Microsoft Word, PowerPoint, or Excel.

Attention

Scheduling and editing meetings from Microsoft Outlook for Mac is not supported. As a workaround, users can schedule, edit, and start meetings from your Webex site.

Upgrade Considerations

The Webex Meetings Desktop Application is not backwards-compatible with earlier versions of Cisco Webex Meetings Server.

After you upgrade your system to CWMS 4.0, you can choose whether to push the application to end users, or to permit them to download it themselves.

If you push the Webex Meetings Desktop Application to users, they must sign in to the application with their existing credentials. This is true, even if they previously chose the remember me and auto sign-in options for Webex Productivity Tools.

If you permit users to download and install the application themselves, Microsoft Windows users must first uninstall Webex Productivity Tools.

If permitted, some users may opt to continue using Webex Productivity Tools. These users will not be able to start instant meetings by clicking the Start Meeting button. A hotfix is available to fix this issue.

Cisco Webex Meetings Server runs on VMware virtual machines.

• Both VMware vSphere and VMware vCenter are required to deploy Cisco Webex Meetings Server. Using the vSphere client, you deploy the Cisco Webex Meetings Server OVA file on an ESXi host managed by vCenter.

• Purchase VMware vSphere 5.5, 6.0, or 6.5 for use as the hypervisor platform for Cisco Webex Meetings Server.

  • Buy vSphere directly from Cisco on the GPL (Global Price List). Cisco is an approved VMware partner and distributor. This is convenient for those who want to purchase everything from a single vendor.

  • Purchase vSphere directly from VMware, through enterprise agreements you have directly with VMware.

• Cisco Webex Meetings Server does not support other hypervisors.

• For more information about hypervisor requirements, see the Planning Guide and System Requirements for Cisco Webex Meetings Server at http://www.cisco.com/en/US/products/ps12732/prod_installation_guides_list.html.

SRTP SIP Call Signaling

Cisco Webex Meetings Server also supports the following crypto ciphers for SRTP calls over SIP line and SIP trunk:

• AEAD_AES_128_GCM

  AEAD is Authenticated-Encryption with Associated-Data, and GCM is Galois/Counter Mode.

• AEAD_AES_256_GCM

• AES_CM_128_HMAC_SHA1_80

• AES_CM_128_HMAC_SHA1_32

Important

If you have SRTP and AES-GCM configured, check the firmware versions for your IP Phones, before you upgrade to Cisco Webex Meetings Server Release 4.0MR3. Ensure that the IP Phones have the latest firmware—version 12.7.1 or later, or 14.0.1 or later, depending on the model.

This release supports using any unique Active Directory (AD) field as NameID for SSO configuration. We recommend following AD attributes for NameID for SSO configuration:

• Email

• SAMAccountName

• UserPrincipalName (UPN)

• TelephoneNumber

• EmployeeNumber

• ObjectSid

If you have VMware snapshots on your existing (pre-expansion) system, remove them before beginning the expansion.

System expansion requires Virtual Machine Disk (VMDK) attaching, from the original system to the target (expanded) system. If you leave snapshots on the original system and attach it to the target system, the target system won't power on because of snapshot inconsistency.

Updating from Release 3.0 Patch 1 (3.0.1.33) fails because there is incorrect data in the cwms.pub file. Before you update from 3.0 Patch 1, apply the following workaround for this issue.

1. Go to https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvj70890.

2. Download the attached file: fix_update.zip and copy it to /archive directory on the primary Admin VM.

3. Use SSH to connect to the primary Admin VM, and navigate to the /archive directory.

4. Unzip the file: unzip fix_update.zip.

5. Make the unzipped file executable: chmod +x fix_update.

6. Run the executable: ./fix_update.

7. After you see the Success message, proceed with the update.

The following caveats (bugs) are closed for this release.

The following table lists caveats that are open in this release.

The following table lists caveats that were open in a previous release and that are fixed in this release.

The following table lists caveats that are closed in this release.

The following table lists caveats that are open in this release.

The following table lists caveats (bugs) that were open in a previous release, and fixed for this release.

There are no closed caveats for Cisco Webex Meetings Server Release 4.0MR2 (4.0.1.2147).

The following table lists caveats that are open in this release.

The following table lists caveats (bugs) that were open in a previous release, and fixed for this release.

The following table lists caveats (bugs) that are open for this release.

The following table lists caveats (bugs) that were open in a previous release, and fixed for this release.

The following table lists caveats (bugs) that are closed for this release.

The following table lists caveats (bugs) that are open for this release.

The following table lists caveats (bugs) that were open in a previous release, and fixed for this release.