Cisco WebEx Meetings Server Troubleshooting Guide
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
- Updated:
- May 16, 2019
Chapter: Virtual Machine issues
Virtual Machine issues
This section includes troubleshooting topics about virtual machine issues.
Virtual Machine Crashes
- Solution Attempt to restart your virtual machine from VMware vCenter.
-
If you took snapshots of your virtual machines, attempt to restore a snapshot. 
Note
Solution Snapshots might not contain all of your configuration information and you might have to perform some configuration tasks to restore all functions on your system. - Solution If you configured a storage server, you can attempt to perform a disaster recovery procedure to restore your system. Refer to "Using the Disaster Recovery Feature" in your Administration Guide for more information.
- Solution If none of the above solve your problem, contact the Cisco TAC for assistance. You can contact the TAC at the following URL: http://www.cisco.com/cisco/web/support/index.html
Feedback