How to Upgrade the Cisco SCE Platform Software
Step 1 In the Network Navigator of the console, select the Cisco SCE platforms to be upgraded. Right-click the corresponding Cisco SCE platform name and choose SCE Software Upgrade Wizard (see Figure 1) .
If the Cisco SCE platforms are not yet defined in the Network Navigator, you can select the site node.
Figure 1 Network Navigator
The SCE Software Upgrade Wizard opens. Click Next (see Figure 2) .
Figure 2 SCE Software Upgrade Wizard
Step 2 In the SCE IP Addresses pane (see Figure 3 ), verify that the IP addresses of all the Cisco SCE platforms to be upgraded are displayed. If any of the IP addresses are not displayed, enter the details and click Next.
Figure 3 SCE Software Upgrade Wizard—SCE IP Addresses
Step 3 In the SCE Usernames and Passwords pane (see Figure 4 ), enter the username and password required to access the Cisco SCE platform. You can use the same username and password for all the platforms or enter a different username and password for each platform and click Next.
Figure 4 SCE Software Upgrade Wizard—SCE Usernames and Passwords Window
Step 4 In the SCE Firmware (PKG) Installation pane (see Figure 5 ), specify the location of the firmware file to be installed on all the selected Cisco SCE platforms and click Next.
Figure 5 SCE Software Upgrade Wizard—SCE Firmware (PKG) Installation
Step 5 In the SCE Application Software (PQI) Installation pane (see Figure 6 ), specify the location of the PQI file to be installed on all the selected Cisco SCE platforms and click Next.
Note You need to remove the old PQI reference in SCE, before downgrading to any version.
To remove the old PQI reference, use the following CLI:
SCE8000(config if)#> no application
Figure 6 SCE Software Upgrade Wizard—SCE Application Software (PQI) Installation
Step 6 In the Protocol Pack (SPQI) Update pane (see Figure 7 ), check Skip Protocol Pack Update and click Next.
Note If you install the protocol pack during the upgrade, it must be the same version or a later version of the protocol pack you are upgrading from.
Figure 7 SCE Software Upgrade Wizard—Protocol Pack (SPQI) Update
Step 7 During upgrade (or downgrade), you need to check the Protocol pack version present in Cisco SCABB and SCE. If both Protocol pack versions are not the same, the default service configuration fails when applied.
Clearing or Resetting Protocol Pack Version
If Protocol Pack version mismatch appears in Cisco SCE and SCABB, you need to clear or reset the Protocol pack to get the default version.
To clear or reset the Protocol pack:
1. From the Cisco SCA BB Console, choose Windows > Preferences.
2. In the Preferences window, expand the Service Configuration.
3. Click Protocol Pack.
4. Click Clear Default Protocol Pack.
5. Click OK.
6. Restart the SCABB to take effect the changes in any one of the following ways:
- Close and re-open the Cisco SCABB console
- Close all service configuration and freshly open service configuration
Note If the Cisco SCABB version mismatches, you can change the version of the Cisco SCABB with the corresponding same version of the Cisco SCE.
Figure 8 Clear Protocol Pack
Step 8 In the Service Configuration (PQB) Update pane (see Figure 9 ), check Apply the Default Service Configuration and click Next.
Figure 9 SCE Software Upgrade Wizard—Service Configuration (PQB) Update
Step 9 The Connectivity Test pane appears only when the experimental features check box is enabled/disabled. From the Cisco SCA BB Console, you can choose Windows > Preferences. In the Preferences window, expand the Network Navigator and click Experimental Features.
To enable the experimental feature, check the Enable Experimental Features check box. The following options appear:
– Install CM server
– Install SM server
The Connectivity Test pane of the SCE Software Upgrade Wizard is displayed (see Figure 10) . Click Next .
Note If a connection to one or more devices cannot be made, or if there is a problem with the connection (such as invalid version of the device), an error is displayed next to the device. (You can skip these tests by clicking Skip connectivity test). The connections are validated when you click Finish.
Figure 10 Connectivity Test
Step 10 The Summary pane summarizes all the information (see Figure 11 ). Verify that all the IP addresses and file locations are correct. In this pane, you can:
- Click Back to edit any information.
- Click Finish to begin the upgrade process as specified.
Figure 11 SCE Software Upgrade Wizard—Summary
This system checks the following:
- The specified SCE platforms can be located by supplied IP addresses.
- If the PKG and/or PQI files are located at the remote FTP server, its availability is verified.
- Supplied credentials are valid for all SCE platforms.
- Specified PKG, PQI, PP, and PQB versions comply.
If the user requested that any of these components not be upgraded (selected Skip for any file), the version of those files is retrieved from SCE platform for this verification. For instance, if the user requested to skip PKG installation and install PQI Version 3.6.0, version information about the installed PKG file is retrieved.
A list of all problems and errors is displayed when the verification process is complete.
The basic steps being performed during the upgrade are as follows (assuming all components are upgraded):
- Retrieve the current service configuration from the SCE platform (only if the current service configuration is going to be reinstalled after the upgrade).
- Uninstall the existing application software (PQI).
- Upgrade SCE platform firmware (PKG).
- Install application software (PQI).
- Apply service configuration (PQB).
- Install the protocol pack (SPQI).
The specified SCE platforms are upgraded simultaneously, with the upgrade process for each SCE platform running in separate thread.
Step 11 The system keeps you informed of the progress of the upgrade (see Figure 12 ).
Click Run in Background to run the upgrade in the background.
Figure 12 Main SCE Software Upgrade Task
The upgrade runs in the background (see Figure 13) .
Figure 13 Network Navigator