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Updated:December 12, 2018
Network Tools on RV220W and RV120W
The Network Tools page allows a user to do some basic troubleshooting like ping or trace an IP address, perform a Domain Name Server (DNS) lookup, or capture and trace packets. This useful for troubleshooting, such as when you try to figure out if a certain router is connected to the RV, if it can be accessed, and to verify the configurations on the router.
This document describes how to use the Network Tools page.
• RV220W • RV120W
Step 1. Log in to the web configuration utility and choose Administration > Diagnostics > Network Tools. The Network Tools page opens:
Step 2. (Optional) Check the Ping through VPN Tunnel check box to enable ping through a VPN tunnel.
Step 3. Enter the desired IP address or the domain name of the destination address in the IP Address / Domain Name field.
Step 4. Click Ping or Traceroute as desired:
• Ping – Click this option to test the connectivity between the router and another device on the network connected to this router. A popup window appears that indicates the ICMP echo request status.
• Traceroute – Click this option to display all the routers present between the destination IP address and the device you are on. Up to 30 "hops" (intermediate routers) between this router and the destination will be displayed.
Step 5. Enter the host name or domain name to search for in the WAN (Internet) Name field. This actually is a process of looking up and translating a domain name into its corresponding IP address.
Step 6. Click Look up to search for the desired IP address entry in Step 5.