How to Add a New PAK to a Smart Account

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Updated:May 12, 2021

Document ID:LIC216998

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Introduction

Prerequisites

Adding a New PAK to a Smart Account

Troubleshooting

Related Information

Introduction

This article describes the process of adding a new product activation key (PAK) to a Smart account.

Prerequisites

Before you start, ensure that you have the following data at your disposal:

Active Cisco.com account
PAK and PIN
Administrator or User access to a Smart Account (To request Administrator or User access to a Smart account, refer to How to Request Access to an Existing Smart Account.

Adding a New PAK to a Smart Account

Step 1:

Go to Cisco Software Central and log in with your Cisco.com account.

Adding a New PAK to a Smart Account - Log in

Step 2:

In the Traditional Licenses section, click Access LRP.

Adding a New PAK to a Smart Account - Access LRP

Step 3:

In the Show Smart Account and Virtual Account drop-down lists, confirm that the correct respective accounts are selected.

Note: If the system displays the Welcome To The License Registration Portal alert dialog box, you can select Do not show this message again to prevent it from being displayed again.

Adding a New PAK to a Smart Account - Confirm Smart and Virtual account

Step 4:

On the PAKs or Tokens tab, click Add New PAKs/Tokens.

Adding a New PAK to a Smart Account - Click Add New PAKs/Tokens

Step 5:

In the Add New PAKs/Tokens dialog box, from the Virtual Account drop-down list, select your Virtual Account, and then enter your product activation key (PAK) in the Enter PAK or Token Id field. Click OK.

Step result: The system displays the Validate License Ownership dialog box.

Adding a New PAK to a Smart Account - Enter PAK or Token ID

Step 6:

In the Validate License Ownership dialog box, in the PIN Number field, enter your PIN number, and then click OK.

Step Result: The system displays the PAKs/Tokens added successfully message.

Note: For information on validating license ownership, refer to How to Validate License Ownership by PAK Enhanced Authentication. If you experience any issue with validating license ownership, refer to the Troubleshooting section of this article.

Adding a New PAK to a Smart Account - Validate License Ownership