Field Notice: FN - 70628 - Specific Releases of Prime Collaboration Assurance Affected by Adobe Flash End-of-Life - Software Upgrade Recommended - Software Upgrade Recommended

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Updated:December 1, 2020
Document ID:FN70628

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Notice

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Revision History

Revision Publish Date Comments
1.0
24-Nov-20
Initial Release

Products Affected

Affected OS Type Affected Software Product Affected Release Affected Release Number Comments
NON-IOS
Prime Collaboration Software Images
11.6
11.6
NON-IOS
Prime Collaboration Software Images
12.1
12.1

Defect Information

Defect ID Headline
CSCvw53045 PCA will stop displaying many of the UI screens and charts due to Adobe Flash EOL in December 2020

Problem Description

Prime Collaboration Assurance releases listed in the Products Affected section require Adobe Flash, and some functionality will no longer work as of 2021-01-01.

Background

In accordance with Adobe’s End-of-Life announcement, Adobe might block Flash-based content and will no longer distribute or support Flash software after 2020-12-31. In addition, third-party software updates from operating system vendors and/or browser vendors might also block Flash-based content after 2020-12-31.

Even if Flash-based content works normally after 2020-12-31, the lack of Flash maintenance updates from Adobe introduces various levels of risk that administrators should evaluate.

Cisco has migrated from Flash to alternate technologies. Refer to the Workaround/Solution section for specific details on this product.

Problem Symptom

After 2020-12-31, if Adobe Flash-based content is blocked or if Flash cannot be downloaded or installed, affected products might lose full functionality.

If Adobe Flash-based content is enabled on a system with Flash already installed, affected products might or might not continue to operate normally after 2020-12-31, depending on the organization’s operating system and browser environments.

Prime Collaboration Assurance will not display many of the user interface screens and charts after December 2020.

Workaround/Solution

Upgrade to Prime Collaboration Assurance 12.1 SP4 as soon as possible in order to avoid disruption after December 2020.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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