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Revision | Publish Date | Comments |
---|---|---|
1.0
|
03-Nov-10
|
Initial Release
|
10.0
|
13-Oct-17
|
Migration to new field notice system
|
10.1
|
29-Jan-19
|
Fixed Broken Image Links
|
Affected Product ID | Comments |
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N20-AC0002
|
|
N20-AC0002=
|
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N20-AQ0002
|
Defect ID | Headline |
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CSCvf34445 | There were no defects filed with this field notice at the time of publication. |
Some Cisco M81KR Virtual Interface and Qlogic M71KR-Q CNA mezzanine cards prevent discovery of UCS blades due to an incorrect programming of card type.
Affected units can be identified using the procedure in the 'How to Identify Affected Products' section of this Field Notice.
Several N20-AC0002 and N20-AQ0002 mezzanine cards shipped during July, 2010 were mis-programmed with an incorrect card type. Depending on the UCS Manager version that is running, this can have the effect of making a blade undiscoverable.
The problem symptom observed is a UCS blade will not be discovered by UCS Manager if an affected mezzanine adapter is installed. The failure occurs only with certain combinations of UCS Manager and affected hardware.
UCSM release 1.2 and earlier:
UCSM release 1.3:
The following example shows a Cisco M81KR Virtual Interface with UCSM version 1.2 failing discovery:
The following example shows a Qlogic M71KR-Q CNA failing discovery:
First, confirm whether you have affected N20-AC0002 or N20-AQ0002 mezzanine cards using the procedure in the 'How to Identify Hardware Levels' section.
If N20-AC0002 (UCS M81KR Virtual Interface) is the only affected mezzanine card, you may use option A or B below:
If N20-AQ0002 (M71KR-Q QLogic CNA) is among the affected mezzanine cards, you should use UCS Manager release 1.3, or use UCS Manager release 1.2 after running the FixFrus Debug Plug-in procedure described below.
If you are running UCS Manager release 1.1 and are unable to upgrade for some reason, the affected mezzanine card must be fixed manually. Please contact the Cisco Technical Assistance Center if this is required.
FixFrus Debug Plug-in
This is a debug tool that will check and fix mis-programmed card_type on M71KR-Q QLogic CNA and M81KR Cisco Virtual Interface mezzanine cards identified by this Field Notice.
Supported UCSM Version
This debug plug-in works with versions 1.2(1x) and 1.3(1x) UCS Manager software.
Caveat
To fix a mis-programmed mezzanine interface on a server, the server must be decommissioned manually. This is a service disruptive activity.
How to Use
ucs-fixfrus-dplug.1.0.1.1-1.2.1.gbin or ucs-fixfrus-dplug.1.0.1.1-1.3.1.gbin
Example download/copy operation:
SAM-APTOS-A# SAM-APTOS-A# connect local-mgmt Cisco UCS 6100 Series Fabric Interconnect TAC support: http://www.cisco.com/tac Copyright (c) 2009, Cisco Systems, Inc. All rights reserved. The copyrights to certain works contained herein are owned by other third parties and are used and distributed under license. Some parts of this software may be covered under the GNU Public License or the GNU Lesser General Public License. A copy of each such license is available at http://www.gnu.org/licenses/gpl.html and http://www.gnu.org/licenses/lgpl.html SAM-APTOS-A(local-mgmt)# SAM-APTOS-A(local-mgmt)# copy scp://user1@10.193.175.2/homesw2/ssahoo/ucs-fixfrus-dplug.1.0.1.0.gbin . user1@10.193.175.2's password: ucs-fixfrus-dplug.1.0.1.0.gbin 100% 2782KB 2.7MB/s 00:00 SAM-APTOS-A(local-mgmt)# SAM-APTOS-A(local-mgmt)# copy workspace:ucs-fixfrus-dplug.1.0.1.0.gbin volatile:x
Example Plug-in Load/Run operation:
SAM-APTOS-A(local-mgmt)# load-debug-plugin volatile:x Loading plugin version 1.0(1.0) ############################################################### Warning: debug-plugin is for engineering internal use only! For security reason, plugin image has been deleted. ############################################################### This is a maintenance plug-in designed to fix badly programmed blade adapters. This plug-in will only modify adapters on decommissioned servers. (V)erify only, Verify and (F)ix, or (E)xit ? ==> V Checking FRU's for all servers... Chassis/Blade MezzanineId PID SERIAL CARD_TYPE/CHECKSUM 1/1 1 N20-AC0002 QCI133201I3 OK 1/2 1 N20-AQ0002 QCI1405A4PC OK 1/3 1 N20-AC0002 QCI133201FP NOT-OK 06(03) 1/3 3 N20-AC0002 QCI1421A3QO NOT-OK 06(03) 1/5 1 N20-AQ0002 QCI13060020 OK 1/6 1 N20-AE0002 EXM132300E8 OK This is a maintenance plug-in designed to fix badly programmed blade adapters. This plug-in will only modify adapters on decommissioned servers. (V)erify only, Verify and (F)ix, or (E)xit ? ==> F Checking and fixing FRU's for decommissioned servers... Chassis/Blade MezzanineId PID SERIAL CARD_TYPE/CHECKSUM This is a maintenance plug-in designed to fix badly programmed blade adapters. This plug-in will only modify adapters on decommissioned servers. Note: This debug tool only fixes mis-configured FRUs for servers that are decommissioned. To decommission a server, in UCSM GUI for the server in question > Server Maintenance > Decommission; The user needs to "Reacknowledge slot" once mis-configured FRU is fixed on the server. (V)erify only, Verify and (F)ix, or (E)xit ? ==> F Checking and fixing FRU's for decommissioned servers... Chassis/Blade MezzanineId PID SERIAL CARD_TYPE/CHECKSUM 1/3 1 N20-AC0002 QCI123456FP NOT-OK 06(03) 1/3 3 N20-AC0002 QCI1234A3QO NOT-OK 06(03) (Fixed 2 devices) This is a maintenance plug-in designed to fix badly programmed blade adapters. This plug-in will only modify adapters on decommissioned servers. (V)erify only, Verify and (F)ix, or (E)xit ? ==>E Exiting... SAM-APTOS-A(local-mgmt)#
Affected units can be identified by serial number. Use the link provided below to check if your serial number is affected:
FN 63362 Serial Number Validation
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
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