Field Notice: FN - 63034 - Installation of Protocol Pack 12 On Top of SCA-BB 3.1.5 Requires Manual Configuration to Fully Support All Protocol Pack 12 Content

January 16, 2008

NOTICE:

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

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Revision History

Revision	Date	Comment
1.0	16-JAN-2008	Initial Public Release

Products Affected

Products Affected	Comments
SCE SCAS BB - 3.1.5	Service Control Application for BroadBand

Problem Description

Protocol Pack installation on top of SCA-BB 3.1.5 version:

CSCsm06607 - SCA-BB framework does not support full Protocol Pack installation.

After installing Protocol Pack 12, the symptoms of the CSCsl78566 defect - Legitimate HTTP misclassifies as Behavioral-P2P in certain circumstances - may persist.

Background

During the development of SCA-BB 3.1.5, a change was made in the Protocol Pack installation routine framework. This change indirectly prevents the Protocol Pack configuration script to be executed post installation.

Problem Symptoms

After installing Protocol Pack on top of 3.1.5, not all Protocol Pack features will be available, particularly in Protocol Pack 12 on top of 3.1.5.

The following defects:

CSCsl84983 - Potential data access in YMSG signature http based

and

CSCsl78566 - Legitimate HTTP misclassifies as Behavioral-P2P on certain circumstances

will remain unresolved.

Workaround/Solution

Solution

To resolve the issue and attain full Protocol Pack 12 content support, please follow the procedure described below:

1. Extract the .SPQI file from the 3.1.5 Protocol Pack 12 ZIP package and install the Protocol Pack as usual using SCA-BB.

2. Extract the script.txt file from the 3.1.5 Protocol Pack 12 ZIP package and upload to the SCE using FTP.

3. Open a CLI session in the SCE, verify that you logged in with privilege mode 15, navigate to the directory where the uploaded script.txt resides and execute the following CLI command:

   script run script.txt .

4. Execute the following CLI to preserve changes:

   copy running-config-application startup-config-application

Workaround

The aforementioned solution should be used.

DDTS

To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.

DDTS	Description
CSCsm06607 (registered customers only)	SCA-BB framework does not support full Protocol Pack installation.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

• Open a service request on Cisco.com
• By email
• By telephone

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