Revision |
Date |
Comment |
---|---|---|
1.0 |
02-NOV-2007 |
Initial Public Release |
Products Affected |
Top Assembly |
Hardware Revision |
|
---|---|---|---|
Part Number |
Revision |
||
15454-MRC-I-12 |
800-24423-02 |
(Old) B0 |
(New) C0 |
15454-MRC-I-12= |
800-24423-02 |
(Old) D0 |
(New) E0 |
15454E-MRC-2.5G12 |
800-27626-02 |
(Old) B0 |
(New) C0 |
15454E-MRC-2.5G12= |
800-27626-02 |
(Old) B0 |
(New) C0 |
15454E-MRC-I-12 |
800-24423-02 |
(Old) B0 |
(New) C0 |
15454E-MRC-I-12= |
800-24423-02 |
(Old) D0 |
(New) E0 |
In some conditions, the SFP cages can lock in the SFP module manufactured by OCP. The interference can occur between the SFP cage gasket and the SFP body (only OCP is affected) when inserted in the position 6 or 12 of the cards.
This has only happened in the lab, and not in the field or customers sites.
The engineering team has found that the deformed finger within the SFP card cage can engage the SFP package on the recessed side feature and will lock the pluggable inside that cage. This has not happened at any customers sites, only in the lab.
In case of the failure, the SFP inserted in position 6 or 12 cannot be pulled out of the MRC card.
The workaround/solution available for this card is to have it replaced through the normal Cisco RMA process.
To determine the Part Number, Hardware Revision and Serial Number of your ONS 15454-MRC-I-12, 15454E-MRC-I-12 or 15454E-MRC-2.5G12 cards:
Open Cisco Transport Controller.
From the Shelf View, select Inventory.
From the Inventory tab, locate the MRC-I-12 or MRC-2.5G12 cards and compare the information from the Inventory tab against the Products Affected section above.
If you are using TL1 commands.
1. >ACT-USER::
2. >RTRV-INV::ALL
3. >CANC-USER::
Compare the information from the TL1 inventory command against the Products Affected section above.
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
Product Alert Tool - Set up a profile to receive email updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.