Field Notice: FN - 62105 - 15454E-XC-VXL2.5G Cards Have Incorrect Hardware ID Programmed in the Flash

Revised August 3, 2006
August 10, 2005

NOTICE:

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Products Affected

• 15454E-XC-VXL2.5G
• 
  
  Note: Only the serial numbers listed below are affected.

Serial Numbers

Problem Description

Thirty seven XC-VXL2.5G cards (see Serial Numbers list above) have been shipped with a hardware ID information in the Flash that has been programmed incorrectly.

These cards appear as XC-VXL10G's to a system when installed.

Background

The thirty seven cards with the serial number listed above were accidentally programed with the incorrect hardware ID information in the Flash.

The XC-VXL-10G Hardware ID has been programmed instead of the XC-VXL2.5G.

Problem Symptoms

These cards appear as XC-VXL10G's to a system when installed. They work in the ONS 15454E system without any traffic issue, however in case a card require a replacement in a running system, the platform expects an XC-VXL10G and not a XC-VXL2.5G.

Replacing one of these cards with a XC-VXL2.5G raises a MEA alarm on the slot and the replacement XC-VXL2.5G card does not boot.

Workaround/Solution

Cisco recommends to proactively replace in-service the XC-VXL2.5G cards with XC-VXL10G modules.

The card replacement will be handled as a regular card replacement and the customers will receive 10G replacement cards in place of the 2.5G modules with wrong Hardware ID they received.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

• Open a service request on Cisco.com
• By email
• By telephone

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