Field Notice: FN - 62105 - 15454E-XC-VXL2.5G Cards Have Incorrect Hardware ID Programmed in the Flash

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Updated:August 3, 2006

Document ID:FN62105

Revised August 3, 2006
August 10, 2005

NOTICE:

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Products Affected

15454E-XC-VXL2.5G
Note: Only the serial numbers listed below are affected.

Serial Numbers

Random #
SAG07178CCU SAG07178CCW SAG07178CEC SAG07178CES SAG07178CET SAG07178CFA SAG07178CG5 SAG07477U0P SAG075181DV SAG080187TZ SAG08038DN9 SAG08038DND SAG08038F05 SAG08038F0J SAG08038F0W SAG08038F9U SAG08038FA4 SAG08038FAA SAG08038FAC SAG08038FAE SAG08038FAK SAG08038FAN SAG08038FAT SAG08038FAU SAG0709773Q SAG07147YQD SAG07147YQJ SAG07147YQM SAG07147YQN SAG07147YQP SAG07147YQR SAG07147YQS SAG07147YQW SAG07147YQX SAG07147YQY SAG07147YR4 SAG07178CG3

Random #

SAG07178CCU
SAG07178CCW
SAG07178CEC
SAG07178CES
SAG07178CET
SAG07178CFA
SAG07178CG5
SAG07477U0P
SAG075181DV
SAG080187TZ
SAG08038DN9
SAG08038DND
SAG08038F05
SAG08038F0J
SAG08038F0W
SAG08038F9U
SAG08038FA4
SAG08038FAA
SAG08038FAC
SAG08038FAE
SAG08038FAK
SAG08038FAN
SAG08038FAT
SAG08038FAU
SAG0709773Q
SAG07147YQD
SAG07147YQJ
SAG07147YQM
SAG07147YQN
SAG07147YQP
SAG07147YQR
SAG07147YQS
SAG07147YQW
SAG07147YQX
SAG07147YQY
SAG07147YR4
SAG07178CG3

Problem Description

Thirty seven XC-VXL2.5G cards (see Serial Numbers list above) have been shipped with a hardware ID information in the Flash that has been programmed incorrectly.

These cards appear as XC-VXL10G's to a system when installed.

Background

The thirty seven cards with the serial number listed above were accidentally programed with the incorrect hardware ID information in the Flash.

The XC-VXL-10G Hardware ID has been programmed instead of the XC-VXL2.5G.

Problem Symptoms

These cards appear as XC-VXL10G's to a system when installed. They work in the ONS 15454E system without any traffic issue, however in case a card require a replacement in a running system, the platform expects an XC-VXL10G and not a XC-VXL2.5G.

Replacing one of these cards with a XC-VXL2.5G raises a MEA alarm on the slot and the replacement XC-VXL2.5G card does not boot.

Workaround/Solution

Cisco recommends to proactively replace in-service the XC-VXL2.5G cards with XC-VXL10G modules.

The card replacement will be handled as a regular card replacement and the customers will receive 10G replacement cards in place of the 2.5G modules with wrong Hardware ID they received.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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