Why can't I undock my laptop from my docking station while the PrecisionHD USB Camera is connected to the docking station?

Introduction

This article relates to Cisco TelePresence PrecisionHD USB Camera.

Q. Why can't I undock my laptop from my docking station while the PrecisionHD USB Camera is connected to the docking station?

A. You should be able to undock your laptop from your docking station as long as no programs are running and accessing the PrecisionHD USB Camera. Please check that all programs accessing the PrecisionHD USB Camera is properly closed and exited.

Related Information

• Technical Support & Documentation - Cisco Systems