This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products (formerly Linksys Business Series).
All models of the SPA9XX Phone Series provide an option to reset on the LCD display except for the SPA901. The SPA901 uses the Interactive Voice Response (IVR) interface.
To reset the SPA901 complete the following steps:
Press **** (quickly press the star/asterisk key four times). Wait until you hear "Linksys / Sipura Configuration Menu"
Enter 1 to confirm.
Note: All non-default settings will be lost! This includes network and service provider data.
SPA prompts for confirmation. After confirming, you will hear "Option Successful"
Hang up and the SPA unit reboots and all configuration parameters are reset to factory default values.