Serve Customers Better

These eight strategies will create relationships with your customers that will keep them coming back.

Customer satisfaction starts when you offer both a trouble-free shopping experience and a smooth business transaction. But you also have to anticipate and meet your customers' wants, not just needs.

Not sure where to get started? Ask potential partners these five questions about small business solutions.

Thinking about adding customer relationship management tools to your Cisco Unified Communications phone system? Here are six things to consider before you upgrade your network.

See how combining voice and data on a single, secure network foundation with a small business voice over IP (VoIP) system can help you meet your biggest business challenges.

Find out how customer relationship management (CRM) software and wireless connectivity can help your small business improve productivity, respond to customers quickly, and generate new business.

Cisco commissioned Forrester Research to survey 374 companies to quantify how unified communications (UC) affect the small and medium-size business sector.

Small business phones using VoIP, unified messaging, video and other applications can help improve your customer relationships.

VoIP can dramatically reduce expenses and give you consistent quality of service and stronger security controls.

How Voice over IP works for your business is simple: adding voice to a data network will reduce costs, improve productivity, and enhance collaboration.

When you join video, voice, and data together on your own easy-to-manage network, you can be much more productive.