FSG is a unique organization that looks after the socio-economic well-being of Spain's citizens. Faced with replacing its outdated communication systems, FSG turned to leading service provider Telefónica Spain for help. Learn how the Cisco BroadWorks full-service, cloud-calling platform delivered above and beyond this customer's expectations.
“To handle the volume of new customers we have every day, we need to automate the installation process. It has to be efficient and fast, but at the same time flexible, because we need to answer our customer needs on the fly. Our Cisco BroadWorks service enables us to do this effectively.”Antonio Arias, Senior Manager of Enterprise Communications Services, Telefónica Spain
Industry: Socio-economic Services
Location: Madrid, Spain