Product Overview
Figure 1. Cisco Office Manager Main Page
Features and Benefits
Manage user settings
• View or edit settings for a single user or all users (bulk edit)
• Disable a user account (removes phone and VPN access)
• Change the first and last name displayed on phones and in the local directory
• Change a user's password
• Reboot a user's phone
• View the buttons and extensions configured on a user's phone
• Set call forward options for a user's phone
• Set calling permissions for a user's phone
• Block caller ID display for outgoing calls on a user's phone
• Enable or disable remote VPN access for existing VPN users configured on the Cisco Unified Communications 500 Series for Small Business
• Enable or disable voicemail for a user
• Change the voicemail PIN for a user
• Set transfer destinations for a user's voicemail
• Enable or disable these voice features for a user's phone, if they are available on the system:
– Video calls
– Night service
– Single number reach
Manage phone system features
• Add and remove local directory numbers
• Add and remove local speed dials
• Modify the business hours and holiday schedules used by the auto attendant
• Enable or disable music on hold (MoH) and upload a different music file (.mp3, .wav, or .au) or company message
• View information about the auto attendant greeting and prompt files on the system and about the prompt management extension, and see a list of users with prompt management privileges
• Specify an operator user and extension on the system. The operator extension can be selected as a voicemail transfer destination
• View the capacity, amount used, and voicemail message counts for user and group voice mailboxes on the system
• View or edit members and descriptions for hunt groups, call blast groups, call paging groups, and call pickup groups
• Modify night service schedule
• View how inbound calls are routed through Direct Inward Dialing (DID) numbers to internal extensions
View status information
• View network connections and status, including
– Cisco Unified Communications 500 Series bandwidth utilization
– Remote VPN connections
– Wireless client connections for Cisco Unified Communications 500 Series platforms with integrated wireless and Cisco AP 541N Wireless Access Points
View video from Cisco PVC2300 and WVC2300 IP cameras
• Automatically discover up to four Cisco PVC2300 or WVC2300 Business Internet Video Cameras and view video from these cameras using Cisco Office Manager's built-in Video Viewer
• Configure the location of the Cisco Small Business Video Monitoring System on the user's PC so that it can be launched from Cisco Office Manager
Customization Options for the Cisco Partner to enter during Cisco Office Manager installation
• Brand the Cisco Office Manager application with a custom logo and text
• Enter your support contact information
• Specify a URL for an RSS news feed
• Specify which Cisco Office Manager features you want to enable for each customer site
Benefits
Platform Support/Compatibility
• Cisco Unified Communications 500 Series (all models), with software pack 8.0.2 or later installed
• Cisco PVC2300 Business Internet Video Camera, with software version 1.1.2.6 or later
• Cisco WVC2300 Wireless-G Business Internet Video Camera, with software version 1.1.2.6 or later
• Cisco Unified IP Phone 7900 Series, Cisco SPA 500 and 300 Series IP Phones, and Cisco IP Communicator (soft phone)
• Cisco AP 541N Wireless Access Points, with software version 1.9.1 or later (wireless client connection status only)
System Requirements
• Operating system: Windows XP with Service Pack 3, Windows Vista, or Windows 7
• Web browser: Microsoft Internet Explorer, version 6.0 or later (version 7.0 or later is recommended), or Firefox, version 3.5 or later
• Adobe Flash, version 10 or later
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