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Cisco IP Phone 6800 Series with Multiplatform Phone Firmware Data Sheet

Data Sheet

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Updated:August 24, 2020

Available Languages

Download Options

  • PDF
    (684.4 KB)
    View with Adobe Reader on a variety of devices
Updated:August 24, 2020
 

 

The Cisco® IP Phone 6800 Series with Multiplatform Phone (MPP) Firmware is a cost-effective, high-fidelity voice communications portfolio designed to improve your organization’s person-to-person communications while reducing your operating costs on Cisco Webex Calling, Webex Calling Carrier, Cisco Broadworks and approved Unified-Communications-as-a-Service (UCaas) platforms.

Product overview

The Cisco IP Phone 6800 Series :

      Cisco IP Phone 6821 with MPP Firmware, with 2 SIP registrations

      Cisco IP Phone 6841 with MPP Firmware, with 4 SIP registrations

      Cisco IP Phone 6851 with MPP Firmware, with 4 SIP registrations and support for 1 Key Expansion Module

      Cisco IP Phone 6861 with MPP Firmware, with 4 SIP registrations with wired Ethernet and Wi-Fi Network Connectivity

      Cisco IP Phone 6871 with MPP Firmware, with 6 SIP registrations, a USB port and a Color Display

Notes:
The 6841 and 6861 do not require a Power over Ethernet (PoE) switch.

There is also a Cisco IP DECT 6800 Series with Multiplatform Firmware that has its own datasheet: https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/ip-dect-6800-series-multiplatform-firmware/datasheet-c78-741764.html

Related image, diagram or screenshot

Figure 1.       

Cisco IP Phone 6800 Series: Clockwise from the bottom left, 6821, 6841, 6851 with optional KEM, 6851, 6861 and 6871.

The 6800 Series is ideal for businesses that want to update their phone systems from traditional analog or digital-based systems to an IP communications system with supported multiplatform call control systems. The 6841 and 6861 are ideal for home offices that do not have PoE switches.

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Cisco IP Phone 6800 Key Expansion Module product overview

The Cisco IP Phone 6800 Key Expansion Module (KEM) extends the capabilities of the Cisco IP Phone 6851 with additional buttons. This module adds 14 physical buttons along with access to 14 additional buttons via the page buttons, for a total of 28 buttons. The KEM supports the Programmable Line Key (PLK) function, but does not support any SIP registrations. Calls may be monitored and answered using the PLK function, but calls may not initiated from the KEM. The 6851 IP phone supports 1 KEM only.

The 6800 KEM comes with a foot stand and cable to connect it directly to the base device in a traditional side-by-side configuration (Figure 2).

Related image, diagram or screenshot

Figure 2.       

Cisco IP Phone 6800 Key Expansion Module

Cisco IP Phone 6800 Series features and benefits

Table 1 lists the features and benefits of the Cisco IP Phone 6800 Series.

Table 1.        Cisco IP Phone 6800 Series features and benefits

Feature

Benefits

Hardware features

Ergonomic design

  An easy-to-use interface that provides a traditional telephony-like user experience.

Graphical display

  6821: White backlit, grayscale, 2.5-in. (6.4-cm) 240 x 120-pixel display.
  6841 and 6851: White backlit, grayscale, 3.5-in. (9-cm) 396 x 162-pixel display.
  6861: White backlit, grayscale, 3.2-in. (8.1-cm) 320 x 120-pixel display.
  6871: Color backlit 3.5-in.(9-cm) 480 x 272-pixel display.
  All models have scrollable access to calling features and text-based XML applications.

Handset

  6821: Supports a narrowband audio handset connected through an RJ-9 port.
  6841 and 6851: Supports either a narrowband or a wideband audio handset connected through an RJ-9 port.
  6861 and 6871: Supports a wideband audio handset connected through an RJ-9 port.
  All 6800 series handsets are Hearing-Aid-Compatible (HAC) and meet Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA). You can meet Section 508 loudness requirements by using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. The dial pad on all 6800 series models is also ADA-compliant.
  The 6800 series handsets produce a magnetic field that attracts small metallic objects such as pins and staples. To avoid possible injuries, do not keep small metallic objects close to the handset.

Headset

  The 6800 series provides exceptional noise isolation when used with a Cisco Headset.
  The analog headset jack is a wideband-capable RJ-9 audio port for the 6821, 6841, 6851, 6861 and 6871 models.
  The 6871 also has a USB port for use with headsets.
For more information about Cisco’s headset offer: https://www.cisco.com/c/en/us/products/collaboration-endpoints/headsets/index.html.

Backlit indicator

  6821: Backlit line buttons and a message waiting indicator; uses icons on the LCD to indicate activation of the headset, mute, and select buttons.
  6841 6851, 6861 and 6871: Backlit indicators on the audio path keys (handset, headset, and speakerphone), mute key, select key, line keys and message waiting.

Volume control

  A volume-control toggle provides easy decibel-level adjustments of the handset, monitor speaker, and ringer.

Full-duplex speakerphone

  A full-duplex speakerphone gives you flexibility in placing and receiving calls. For added security, the Audible Dual-Tone Multi-frequency (DTMF) tones are masked when the speakerphone mode is used.

Single-position foot stand

  The foot stand holds the phone in a single position, making the display easy to view and the buttons easy to use while sitting down. You can remove the foot stand for wall mounting. There are mounting holes located on the back of the phone.

Wall-mountable

  6821: Can be mounted directly to the wall using woodscrews and anchors for drywall.
  6841 6851 6861 and 6871: Can be wall-mounted using the optional 6800 Series wall-mount kit (sold separately).

Electronic hook switch

  6851, 6861 and 6871: Electronic hookswitch headset support via its auxiliary port.

USB

  6871 has USB-A port on the back for Cisco headset support.

Keys

  The 6821, 6841, 6851, 6861 and 6871 have the following keys:
  Lines
  Softkeys
  Two-way navigation and select
  Service
  Standard keypads
  Volume control toggle
  Speakerphone, headset, and mute
  Other than the primary line assignment on the first line key, the other keys may be configured as user-customizable, or system administrator-customizable Programmable Line Keys (PLKs)
  Additionally, the 6841, 6851, 6861 and 6871 have:
  Hold/resume, transfer, and conference
  Messaging, Directory

Ethernet cables

  The 6821, 6841, 6851 and 6861 support the following Ethernet cables:
  Category 3, 5, 5e, and 6 for 10-Mbps cables with 4 pairs
  Category 5, 5e, and 6 for 100-Mbps cables with 4 pairs
  Additionally, the 6841, 6851 and 6871 support:
  Category 3, 5, 5e, and 6 for 1000-Mbps cables with 4 pairs

Power features

IEEE PoE

  The 6821 and 6851 support IEEE 802.3af PoE (Class 2); power consumption does not exceed 6.49W.
  The 6871 supports IEEE 802.3af PoE (Class 3); power consumption does not exceed 12.95W.
  The 6841 and 6861 support wall power only through an included, regional power adapter.

Power adapter with country clips

  6800 Series regional power adapters are available for powering the 6821, 6841, 6851, 6861 and 6871 when used in non-PoE deployments.

Cisco power injector

  The 6851 and 6871 are compatible with the Cisco Unified IP Phone Power Injector (CP-PWR-INJ), and with the Cisco Aironet ® Power Injector (AIR-PWRINJ5=).

Cisco IP Phone 6800 Key Expansion Module features and benefits

Table 2 lists the features and benefits of the Cisco IP Phone 6800 Key Expansion Module.

Table 2.        Cisco IP Phone 6800 Key Expansion Module features and benefits

KEM feature

Benefits

Illuminated buttons

Off (dark)

Button is not configured

Green, steady

Configured correctly and is in the idle state

Red, steady

In use and has an active call on it or has a parked call

Amber, flashing

A configuration error has occurred for this button

Illuminated page buttons

Off (dark)

Page not in focus

Green, steady

Page in focus

Amber, flashing

Page not in focus, with one or more alerting or on-hold calls present on page

Hardware and power-saving features

Graphical display

Two 3.5-in (9-cm) grayscale backlit LCD displays, 160 x 270 resolution

Directory number and feature buttons

The module has 14 physical buttons (28 using page keys)

Page buttons

Use the 2 page buttons to access each page of 14 buttons and provide phone status

Power Save Mode

The 6841, 6851, 6861 and 6871 support Power Save Mode.

When the Cisco IP Phone 6851 is placed in Power Save Mode, the 6800 KEM is also placed in Power Save Mode. Pressing the select button while the phone and KEM are in Power Save Mode will restart both the phone and the KEM

Supported features

Table 3 lists the features supported in the multiplatform phone firmware.

Table 3.      Features supported in the multiplatform phone firmware

Feature

Detail

Audio

  Codecs: G.711 (A-law and m-law), G.722.2, G.722, G.729 (a, b, ab), ILBC, iSAC, OPUS
  DTMF: In-band, out-of-band (RFC 2833), and SIP INFO
  MOS Score Reporting (Telchemy)
The 6800 series provides exceptional noise isolation when used with a Cisco Headset.

Network

  Cisco Discovery Protocol
  DHCP (RFC 2131)
  DHCP VLAN Options
  DNS: A record (RFC 1706), SRV record (RFC 2782)
  Global Discovery Services (GDS)
  HTTPs Support for XSI Services
  IPv4 (RFC 791)
  IPV6 (RFC 2460): System Interoperability Testing Required
  LLDP
  MAC address (IEEE 802.3)
  NAPTR
  NAT, (STUN)
  Peer Firmware Sharing
  SIP protocol support (RFC 3261 and companion RFCs)
  SNTP (RFC 2030)
  TR.69 provisioning: System Interoperability Testing Required
  UDP and TCP
  Zero Touch Provisioning

Security

  802.1X authentication
  Configurable Ciphers
  Customer Device Activation (CDA: formerly known as EDOS) Certificate Upload and Encryption Hash Selection
  Digest authentication
  Encrypted configuration files
  HTTPs secure provisioning
  Mandatory/Optional Secure call
  Media encryption via SRTP with AES-128 or AES-256
  Password login
  Stateful Firewall
  Transport Layer Security (TLS v1.2)

Applications

  BroadWorks Anywhere
  BroadWorks Executives and Assistants
  BroadWorks XSI Call Logs Display
  BroadWorks XSI Caller ID Blocking
  Cisco Problem Reporting Tool (PRT) with local and remote initiation
  Cisco XML XSI
  Multicast Paging
  Remote SDK
  UC-One Presence

Call control and audio features

  Busy Lamp Field (BLF) [1]
  Call back on busy
  Call blocking – anonymous and selective
  Call conferencing – hosted (N-party) 1
  Call conferencing – local 3-way
  Call forwarding – unconditional, no answer, on busy
  Call hold
  Call park and unpark 1
  Call park monitoring via the BLF list
  Call pickup – selective and group 1
  Call transfer – attended or blind
  Call waiting
  Caller ID mapping for incoming calls
  Caller ID name and number and outbound caller ID blocking
  Configurable dial plan and numbering plan support with inter-digit timers – per line
  Configurable supplementary services soft keys
  Distinctive ringing based on calling and called number
  Do not disturb
  Early Media and Preconditions (Cisco BroadWorks R23 feature support)
  Exective/Admin Assistant [2]
  Extension mobility, hot-desking, hoteling, Activity Based Workspace 1
  Group paging 1
  Individual volume setting per audio path (headset, handset, or speaker)
  Intercom 1
  Multicast paging
  Music on hold 1
  Outbound caller ID blocking
  PLKs: Other than the primary line assignment on the first line key, the other keys may be configured as user-customizable, or system administrator-customizable PLKs
● Shared line and bridged line appearance 1
  Supplementary services feature activation codes
  Visual Voice Message Waiting Indicator (VMWI)
  Voice Mail Monitoring via a PLK

Directory

  Broadsoft directory
  Call history
  Contact Search in Multiple Directories, Broadsoft, LDAP, Personal, Bluetooth-synchronized
  Customizable Call History List
  Intelligent search
  LDAP over TLS
  Local phonebook
  Reverse address lookup in all directories
  Unified Contact Search in Multiple Directories
  XML/LDAP remote directory

Management

  Auto-provision via TFTP, HTTP, or HTTPs for mass deployment
  Configuration report to provisioning server
  Configuration: Browser, Phone, and Auto-provision
  Encrypted Content Encoding over HTTP
  Packet capture, Problem Reporting Tool (PRT) and upload of PRT
  Remote generation and upload of PRT data

Wi-Fi and Bluetooth

For the 6861 only:
  Built-in dual band 2.4G and 5G Wi-Fi
  Wi-Fi standards 802.11a/b/g/n
  Wi-Fi security protocols: WEP, WPA-PSK, WPA2-PSK, EAP-FAST, PEAP-GTC, PEAP-MSCHAP2

Platform support

Table 4 lists the platforms supported by the multiplatform phone firmware.

Table 4.      Supported platforms

Platforms supported

Certifications

Cisco Webex Calling

Interoperability Tested and Certified

Webex Calling Carrier

Interoperability Tested and Certified

Cisco BroadWorks

Interoperability Tested and Certified – Releases 19sp1, 20sp1, 21sp1, 22sp1, 23sp1

Asterisk

Interoperability Tested – Release (1.8+)

Centile

Interoperability Tested and Certified on the 6851 only – Release Istra SP 9.2

Metaswitch

Interoperability Tested and Certified – Release 9.3

Ribbon Kandy Business Solutions

Interoperability Tested and Certified (Q4 Calendar 2020)

Licensing

All Cisco IP Phone 6800 Series models are covered by the Cisco End User License Agreement at https://www.cisco.com/c/en/us/about/legal/cloud-and-software/end_user_license_agreement.html.

Or use the shortcut: https://www.cisco.com/go/eula.

Product specifications

Table 5 lists the features and specifications of the Cisco IP Phone 6800 Series.

Table 5.      Features and specifications

Features

Specifications

Signaling protocol support

Session Initiation Protocol (SIP)

Full lines supported

  6821: 2 lines (SIP registrations)
  6841: 4 lines (SIP registrations)
  6851: 4 lines (SIP registrations)
  6861: 4 lines (SIP registrations)
  6871: 6 lines (SIP registrations)

Language support

  Bulgarian
  Catalan
  Chinese (Simplified)
  Chinese (Traditional, Hong Kong)
  Croatian
  Czech
  Danish
  Dutch
  English (American)
  English (United Kingdom)
  Finnish
  French (France)
  Greek
  Spanish (Colombia)
  German
  Hungarian
  Italian
  Japanese
  Korean
  Norwegian
  Polish
  Portuguese (Portugal)
  Russian
  Spanish (Spain)
  Slovak
  Swedish
  Slovenian
  Turkish

Multiple ring tones

  The phones support user-adjustable ring tones

Quality-of-Service (QoS) options

  The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and can be configured with an 801.1Q VLAN header containing the VLAN ID overrides configured by the admin VLAN ID

Security

  802.1X authentication
  Device authentication
  Encrypted configuration files
  File authentication
  Image authentication
  Manufacture-Installed Certificates
  Media encryption using SRTP with Advanced Encryption Standard AES-128 or AES-256
  Signaling encryption using TLS with AES-128 or AES-256

Configuration options

  The user can configure the IP address assignment statically or through the DHCP client

Physical dimensions (HxWxD)

  6821: 8.2 x 6.7 x 1.5 in. (207 x 171 x 37.5) (excluding foot stand)
  6861: 8.2 x 8.1 x 1.3 in. (207 x 206 x 33 mm) (excluding foot stand)
  6851: 8.2 x 10.4 x 1.3 in. (207 x 265 x 33 mm) (excluding foot stand)
  6861: 8.2 x 8.1 x 1.3 in. (207 x 206 x 33 mm) (excluding foot stand)
  6871: 8.2 x 8.1 x 1.3 in. (207 x 206 x 33 mm) (excluding foot stand)
  6800 Key Expansion Module: 8.15 x 4.45 x 1.65 in. (207 x 113 x 42 mm)

Weight

  6821: 16 oz. (456 g) (excluding foot stand, handset, and package), 18 oz. (512 g) (including foot stand, excluding handset and package)
  6841: 22 oz. (615 g) (excluding foot stand, handset, and package), 24 oz. (682 g) (including foot stand, excluding handset and package)
  6851: 22 oz. (615 g) (excluding foot stand, handset, and package), 24 oz. (682 g) (including foot stand, excluding handset and package)
  6861: 21 oz. (602.8 g) (excluding foot stand, handset, and package), 23.6 oz (670 g)) (including foot stand, excluding handset and package)
  6871: 21.3 oz. (604.4 g) (excluding foot stand, handset, and package), 23.9 oz (677.3 g)) (including foot stand, excluding handset and package)
  6800 Key Expansion Module: 11.5 oz. (320 g)

Display

  6821: 2.5 in. (6.4 cm), 240 x 120 pixels
  6841 and 6851: 3.5 in. (9 cm), 396 x 162 pixels
  6861: 3.2 in. (8.1 cm), 320x120 pixels
  6871: 3.5-in.(9-cm) 480 x 272-pixel color display
  6800 Key Expansion Module: Two 3.5-in (9-cm) grayscale backlit LCD displays, 160 x 270 resolution

Ethernet switch

  6821: A 10/100BASE-T Ethernet connection through two RJ-45 ports; one for the LAN connection and the other for a downstream Ethernet device connection such as a PC
  6841, 6851 and 6871: A 10/100/1000BASE-T Ethernet connection through two RJ-45 ports; one for the LAN connection and the other for a downstream Ethernet device connection such as a PC
  6861: A 10/100BASE-T Ethernet connection through one RJ-45 port for the LAN connection

Phone and KEM casing composition

  Polycarbonate Acrylonitrile Butadiene Styrene (ABS) textured plastic

Power requirements

  6821, 6851: Interoperable IEEE 802.3af PoE (Class 2) devices. 5V DC is required; they can be supplied locally at the desktop using one of the optional AC-to-DC country-specific power supplies. See Table 6 for a list of available power supplies.
  6841, 6861: Must be powered with the supplied 5V DC country-specific power supply, which is included with the phone
  6871: Interoperable IEEE 802.3af PoE (Class 3) devices. 5V DC is required; It can be supplied locally at the desktop using one of the optional AC-to-DC country-specific power supplies. See Table 6 for a list of available power supplies.
  6800 Key Expansion Module: No local power supply. The KEM receives power from the attached 6851 IP phone. The attached 6851 IP phone may be powered via PoE or the 6800 (5V) power adapter

Operational temperature

  32° to 104°F (0° to 40°C)

Nonoperational temperature shock

  14° to 140°F (-10° to 60°C)

Humidity

  Operating 10% to 90%, noncondensing
  Non-operating 10% to 95%, noncondensing

Certification and compliance for 6821

  Regulatory compliance:
  CE Markings per directives 2014/30/EU and 2014/35/EU
  Safety:
  UL 60950 Second Edition
  CAN/CSA-C22.2 No. 60950 Second Edition
  EN 60950 Second Edition (including A11 and A12)
  IEC 60950 Second Edition (including A11 and A12)
  AS/NZS 60950
  EMC – Emissions
  47CFR Part 15 (CFR 47) Class B
  AS/NZS CISPR32:2015 Class B
  CISPR 32: 2015_COR1:2016 Class B
  EN55032: 2015+AC:2016
  ICES003 Class B
  EN61000-3-2:2014 and IEC 61000-3-2:2014
  EN61000-3-3:2013 and IEC61000-3-3:2013
  VCCI Class B
  EMC – Immunity
  EN55024
  CISPR24
  Armadillo Light
  Telecom
  FCC Part 68 HAC
  CS-03-HAC
  AS/ACIF S004
  AS/ACIF S040
  NZ PTC 220
  Industry standards: TIA 810
  Industry standards: IEEE 802.3 Ethernet, IEEE 802.3af

Certification and compliance for 6841, 6851, 6861 and 6871

  Regulatory compliance:
  CE Markings per directives 2004/108/EC and 2014/30/EU
  Safety:
  UL 60950 Second Edition
  CAN/CSA-C22.2 No. 60950 Second Edition
  EN 60950 Second Edition (including A11 and A12)
  IEC 60950 Second Edition (including A11 and A12)
  AS/NZS 60950
  EMC – Emissions
  47CFR Part 15 (CFR 47) Class B
  AS/NZS CISPR32:2015 Class B
  CISPR 32: 2015_COR1:2016 Class B
  EN55032: 2015+AC:2016
  ICES003 Class B
  EN61000-3-2:2014 and IEC 61000-3-2:2014
  EN61000-3-3:2013 and IEC61000-3-3:2013
  EMC – Immunity
  EN55024
  CISPR24
  Armadillo Light
  Telecom
  FCC Part 68 HAC
  CS-03-HAC
  AS/ACIF S004
  AS/ACIF S040
  NZ PTC 220
  Industry standards: TIA 810 and TIA 920
  Industry standards: IEEE 802.3 Ethernet, IEEE 802.3af (for CP-6851 only)
  Radio (for CP-6861 only)
  FCC Part 15
  EN 300.328
  EN 301-489-1
  EN 301-489-17
  EN 301-489-3
  NCC LP0002
  EN 301 893
  EN 300 330
  RSP-100-11
  RSS- Gen
  RSS-102
  RSS-210
  RSS-247-2

Ordering information

Table 6 gives ordering information for the phones and their accessories. All of the 6800 MPP phones support Remote Configuration (RC). It is no longer necessary to order specific “RC” SKUs to use the RC function.

Table 6.        Ordering information

Part number

Product description

CP-6821-3PCC-K9=

Cisco IP Phone 6821

CP-6821-3PW-NA-K9=

Cisco IP Phone 6821 with power adapter for North America

CP-6841-3PW-NA-K9=

Cisco IP Phone 6841 with power adapter for North America

CP-6841-3PW-CE-K9=

Cisco IP Phone 6841 with power adapter for Europe

CP-6841-3PW-UK-K9=

Cisco IP Phone 6841 with power adapter for the United Kingdom

CP-6841-3PW-AU-K9=

Cisco IP Phone 6841 with power adapter for Australia/New Zealand

CP-6851-3PCC-K9=

Cisco IP Phone 6851

CP-6851-3PW-NA-K9=

Cisco IP Phone 6851 with power adapter for North America

CP-6851-3PW-CE-K9=

Cisco IP Phone 6851 with power adapter for Europe

CP-6851-3PW-UK-K9=

Cisco IP Phone 6851 with power adapter for the United Kingdom

CP-6851-3PW-AU-K9=

Cisco IP Phone 6851 with power adapter for Australia/New Zealand

CP-6861-3PW-NA-K9=

Cisco IP Phone 6861 with power adapter for North America

CP-6861-3PW-CE-K9=

Cisco IP Phone 6861 with power adapter for Europe

CP-6861-3PW-UK-K9=

Cisco IP Phone 6861 with power adapter for the United Kingdom

CP-6861-3PW-AU-K9=

Cisco IP Phone 6861 with power adapter for Australia/New Zealand

CP-6871-3PCC-K9=

Cisco IP Phone 6871

CP-6871-3PW-NA-K9=

Cisco IP Phone 6871 with power adapter for Europe

CP-6871-3PW-CE-K9=

Cisco IP Phone 6871 with power adapter for Europe

CP-6871-3PW-UK-K9=

Cisco IP Phone 6871 with power adapter for the United Kingdom

CP-6871-3PW-AU-K9=

Cisco IP Phone 6871 with power adapter for Australia/New Zealand

CP-68KEM-3PCC=

Optional Cisco IP 6800 Key Expansion Module

CP-6800-WMK=

Spare Wall Mount Kit for IP Phone 6800 Series

CP-6800-PWR-NA=

Cisco IP Phone 6800 power adapter for North America

CP-6800-PWR-CE=

Cisco IP Phone 6800 power adapter for Europe

CP-6800-PWR-UK=

Cisco IP Phone 6800 power adapter for the United Kingdom

CP-6800-PWR-AU=

Cisco IP Phone 6800 power adapter for Australia and New Zealand

CP-6821-HS=

Handset for Cisco IP Phone 6821

CP-DX-HS-NB=

Spare Narrowband Handset for Cisco IP Phone 6841, 6851

CP-DX-HS=

Optional Wideband Handset for Cisco IP Phone 6841, 6851

CP-7800-HS-CORD=

Spare Handset Cord for Cisco IP Phone 6800 Series

 

Phones for sale to Russia and the former SSRs only.

Table 7.        Cisco IP Phone 6800 Series with Unencrypted Multiplatform Phone Firmware for Russia and the former SSRs

Part Number

Description

CP-6821-3PCC-XU=

Cisco 6821 with Unencrypted MPP firmware for Russia and former SSRs only

CP-6851-3PCC-XU=

Cisco 6851 with Unencrypted MPP firmware for Russia and former SSRs only

 

Warranty

The Cisco IP Phone 6800 Series is covered by a one-year limited hardware warranty. https://www.cisco.com/c/en/us/products/warranty-listing.html

Or use the shortcut: https://www.cisco.com/go/warranty.

Cisco environmental sustainability

Information about Cisco’s environmental sustainability policies and initiatives for our products, solutions, operations, and extended operations or supply chain is provided in the “Environment Sustainability” section of Cisco’s Corporate Social Responsibility (CSR) Report.

Reference links to information about key environmental sustainability topics (mentioned in the “Environment Sustainability” section of the CSR Report) are provided in the following table:

Sustainability topic

Reference

Information on product material content laws and regulations

Materials

Information on electronic waste laws and regulations, including products, batteries, and packaging

WEEE compliance

Cisco makes the packaging data available for informational purposes only. It may not reflect the most current legal developments, and Cisco does not represent, warrant, or guarantee that it is complete, accurate, or up to date. This information is subject to change without notice.

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More information

For additional details on the Cisco IP Phone 6800 Series, go to https://www.cisco.com/c/en/us/products/collaboration-endpoints/ip-phone-6800-series/index.html.

Or use the shortcut: https://www.cisco.com/go/mpp6800.

Acronyms Used in this Document

BLF: Busy Lamp Field

CDA: Customer Device Activation (Formerly EDOS)

CDP: Cisco Discovery Protocol

DHCP: Domain Host Control Protocol

DNS: Domain Name Server

DTMF: Dual-Tone Multi-Frequency

EDOS: Enterprise Data Operations & Services (Now called CDA)

FIPS: Federal Information Processing Standards

GDS: Global Delivery Services

HD: High Definition

HTTP: Hyper-Text Transfer Protocol

HTTPs: Secure Hyper-Text Transfer Protocol

ICE: Interactive Connectivity Establishment

ID: Identification

IEEE: Institute of Electrical and Electronics Engineers

iLBC: Internet Low Bitrate Codec

IP: Internet Protocol

iSAC: Internet Speech Audio Codec

LDAP: Lightweight Directory Access Protocol

LLDP: Link Layer Discovery Protocol

MAC address: Media Access Control address

MOS: Mean Opinion Score

NAPTR: Name Authority Pointer

NAT: Network Address Translation

PiP: Picture in Picture

PLK: Programmable Line Key

PRT: Problem Reporting Tool

PSK: Programmable Soft Key

RFC: Request for Comments

RTP: Real Time Protocol

SIP: Session Initiation Protocol

SNTP: Simple Network Time Protocol

SRTP: Secure Real Time Protocol

SRV: Service

STUN: Session Traversal for NAT

TCP: Transmission Control Protocol

TFTP: Trivial File Transfer Protocol

TLS: Transport Layer Security

UDP: User Datagram Protocol

VMWI: Voice Message Waiting Indicator

WVGA: Wide Video Graphics Array

XML: Extensible Markup Language

XSI: XML Schema Instance



[1] Feature requires support by the registered multiplatform call control system.
[2] Feature only available on 6871, requires support by the registered multiplatform call control system.

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