End-of-Sale and End-of-Life Announcement for the Select Cisco Prime Home and Connected Analytics for Home
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EOL11842
Cisco announces the end-of-sale and end-of-life dates for the Select Cisco Prime Home and Connected Analytics for Home. The last day to order the affected product(s) is November 29, 2017. Customers with active service contracts or active warranties will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the
end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active service contracts or active product warranties, support will be available for the shown dates as stated in the applicable service contracts or product warranty terms and conditions.
Table 1. End-of-Life Milestones and Dates for the Select Cisco Prime Home and Connected Analytics for Home
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
May 31, 2017 |
| End-of-Sale Date: |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
November 29, 2017 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
February 27, 2018 |
| End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
November 29, 2018 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
November 29, 2018 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
February 25, 2020 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete**. Warranty duration is based on product ship dates; refer to warranty terms and conditions for details. |
November 30, 2020 |
Table 2. Product Part Numbers Affected by This Announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| L-ANL-100K-H-1Y |
Cisco Prime Home Analytics-Hosted 1 Yr -100K devices |
There is currently no replacement product available for this product. |
- |
- |
| L-ANL-25K-H-1Y |
Cisco Prime Home Analytics-Hosted 1 Yr-25K devices |
There is currently no replacement product available for this product. |
- |
- |
| L-ANL-500K-H-1Y |
Cisco Prime Home Analytics-Hosted 1 Yr-500K devices |
There is currently no replacement product available for this product. |
- |
- |
| L-CSR-USR-H-ALL= |
Cisco Prime Home Unlimited Customer Service Rep licenses |
There is currently no replacement product available for this product. |
- |
- |
| L-DVC-25K-H-1M= |
Cisco Prime Home Base TR-069 Mgmt-Hosted 1 Mo -25K devices |
There is currently no replacement product available for this product. |
- |
- |
| L-PC-CF-10K-1Y= |
1 year subscription for PC content filtering - 10K subs |
There is currently no replacement product available for this product. |
- |
- |
| L-PC-CF-2.5K-1Y= |
1 year subscription for PC content filtering - 2,500 subs |
There is currently no replacement product available for this product. |
- |
- |
| L-PC-TOD-10K-1Y= |
1 year subscription for PC time of day blocking - 10K subs |
There is currently no replacement product available for this product. |
- |
- |
| L-PC-TOD-2.5K-1Y= |
1 year subscription for PC time of day blocking - 2,500 subs |
There is currently no replacement product available for this product. |
- |
- |
| L-PHOME-LEARN= |
Cisco Prime Home CSR and Admin Portal user guide tutorial |
There is currently no replacement product available for this product. |
- |
- |
| L-PHOME-SCRIPT-1Y |
Access to scripting for legacy ClearAccess customers |
There is currently no replacement product available for this product. |
- |
- |
| L-PPREM-DVC-100K= |
Cisco Prime Home Manager - 100K Devices License |
There is currently no replacement product available for this product. |
- |
- |
| L-PPREM-SDK-5.0= |
Cisco Prime Home Manager SDK |
There is currently no replacement product available for this product. |
- |
- |
| PPREM-ANL-50K |
Cisco Prime Home Analytics - 50K Devices License |
There is currently no replacement product available for this product. |
- |
- |
| PPREM-BASE-K9 |
Cisco Prime Home Manager Base Package - Physical Delivery |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
Product Migration Options
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For More Information
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
**For more information about the Cisco Product Warranties, go to: http://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html.
Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices
To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.
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