Cisco IoT Operations Dashboard Data Sheet

Data Sheet

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Updated:October 10, 2022

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The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Get an incremental discount of up to 28% on Cisco Catalyst IR1100 or IR1800 Rugged Series Routers with Cisco IoT Operations Dashboard.

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Updated:October 10, 2022


1. Overview

Cisco IoT Operations Dashboard is a cloud-based dashboard that empowers both operations teams and IT support staff to securely deploy, monitor, and gain insights from networking devices and connected industrial assets at massive scale. With one comprehensive view of all their connected industrial assets, operations teams can uncover valuable insights that help them streamline operations and drive business continuity.

Cisco IoT Operations Dashboard services

Figure 1.            

Cisco IoT Operations Dashboard services

2. Cisco IoT Operations Dashboard services

The dashboard enables four key services:

1.     Configuration, deployment, and monitoring of supported industrial network devices

2.     Cisco Secure Equipment Access to connected assets deployed in remote locations

3.     Cisco Industrial Asset Vision to monitor assets and facilities using Cisco industrial sensors

4.     Cisco Edge Intelligence to enable edge to multi-cloud data orchestration

2. 1 Configuration, deployment, and monitoring of supported industrial devices

Cisco IoT Operations Dashboard enables simplified and secure connectivity for industrial assets using Cisco industrial networking devices, including:

      Industrial Routers: Cisco IR1101, IR1800 series and IR800 series

      Industrial Gateways: non-rugged Cisco IG21, and rugged IG21R, and IG31R

      Wireless gateways for LoRaWAN with Industrial Asset Vision

Cisco offers a portfolio of industrial edge routers and gateways supporting any use case with the flexibility, security, and scalability needed to unite your edge. With zero-touch deployment and resilient remote management of Cisco devices, the cloud-based IoT Operations Dashboard enables fast setup of IoT networks.

Cisco IoT Operations Dashboard is well suited to deploying IoT assets in scenarios such as:

      Remote and mobile asset connectivity and tracking, for example buses, first responder vehicles

      Industrial asset monitoring and troubleshooting, for example traffic signal controllers and signage at roadways and intersections

      Connected assets such as ATMs, kiosks, vending machines and electric vehicle charging stations

      Extended office (field hotspot)

IoT use cases supported by Cisco IoT Operations Dashboard

Figure 2.            

IoT use cases supported by Cisco IoT Operations Dashboard

Cisco IoT Operations Dashboard is easy to use, scalable, and enables secure operations for both centralized and distributed operations support teams. It provides the capabilities listed in Table 1.

Table 1.        Cisco IoT Operations Dashboard essential capabilities for establishing connectivity




  Real-time network device visibility, insights, and location tracking.
  Intuitive map-based monitoring dashboard and troubleshooting.
  Form-based Cisco validated configurations to enable network deployment for IoT use cases. Deployment scenarios supported include LTE uplinks, Wi-Fi offloading using workgroup bridge, VPN to data center, IP assignment and Wi-Fi authentication to subtended IoT devices, custom firewall rules, port forwarding rules, interface failover rules.
  Integration with Cisco Meraki video MV cameras and dashboard for alerts on vehicle counting, people counting, and motion detection.
  IoT-specific alerts to help in proactive and reactive remote troubleshooting of field IoT devices.
  Ability to receive email or SMS-based notifications on specific groups of devices or alert categories.
  Zero-touch deployment of IoT network devices using cellular or Ethernet connection.
  Ability to schedule firmware upgrades over the air or via a wired connection for Cisco network devices.
  Operations user centric form-based UI workflow to onboard network devices for mass field deployment.
  Resilient edge network management from the cloud with capabilities to monitor and configure Cisco network devices when uplink cellular signal strength can become weak, due to mobile or remote deployment.
  Role-based notification via email or SMS for security. Device firmware updates from Cisco and network device delete requests from operators.
  Custom Role-Based Access Control (RBAC) for different user workflows, such as adding devices, troubleshooting, upgrading firmware, and working with configurations.
  SAML 2.0-based single sign-on and RBAC authorization for user login using existing organization-wide identity service.
  Single-Sign-On (SSO) integration with Cisco Platform Suite
  Audit trail of user-initiated actions across network devices and dashboard.
  Encrypted user and device traffic to and from the cloud dashboard.
  Certificate-based authentication between network device and cloud dashboard.
  Multi-tenancy to separate users and devices in different organizations.


Related image, diagram or screenshot

Figure 3.            

Cisco IoT Operations Dashboard operator view of network devices and device status across location and time

Illustrates a Cisco IoT Operations Dashboard operator view of connected clients and devices behind a Cisco network device

Figure 4.            

Cisco IoT Operations Dashboard operator view of connected clients and devices behind a Cisco network device

2.1.1 Licensing

A Cisco IoT Operations Dashboard license is needed for Cisco IR or Cisco IG device management. The IoT OD licensing structure consists of two tiers:

      An Essentials license offers a foundational feature set.

      An Advantage license offers an advanced feature set, including all Essentials license features.

The licenses are sold as a subscription to IoT OD based on the number of network devices under management. Subscription pricing is offered for standard 3-, 5-, or 7-year periods, or any number of months in between (36 to 84 months). Billing can be monthly, quarterly, annually, or prepaid. We recommend that customers order Cisco IoT Operations Dashboard as part of their device hardware order with IR1101 or IR18xx, or with IG 21/21R, 31R gateways. The subscription capabilities needed to manage Cisco network devices are listed in Table 1. The product IDs are listed in Table 2.

Table 2.        Bundle product IDs for Cisco IoT Operations Dashboard with Cisco network device(s) for essential deployment and monitoring capabilities

Hardware product ID

IoT OD subscription product ID

Order with Cisco Industrial Router (IR) devices



1. Essentials: IOTOD-IR-E-3Y/5Y/7Y

2. Advantage: IOTOD-IR-A-3Y/5Y/7Y





1. Essentials: IOTOD-IR-E-3Y/5Y/7Y

2. Advantage: IOTOD-IR-A-3Y/5Y/7Y

Order with Cisco Industrial Gateway (IG) devices

Non-rugged IG:


1. Essentials: IOTOD-IG-E-3Y/5Y/7Y

2. Advantage: IOTOD-IG-A- 3Y/5Y/7Y

Rugged IG:



1. Essentials: IOTOD-IG-R-E-3Y/5Y/7Y

2. Advantage: IOTOD-IG-R-A-3Y/5Y/7Y

IoT OD Advantage licenses are needed to use Secure Equipment Access (SEA), and on Industrial Routers (Cisco IOx) app management. App management is not available on the IG-series gateways, but SEA is available.

To purchase the IoT Operations Dashboard license separately without the hardware bundle for existing routers or gateways, purchase using the product ID (PID) IOTOD-CLOUD.

We recommend ordering IoT OD as part of the hardware, as this initiates the automatic creation of the Plug-and-Play (PnP) profile and association of the device serial number to the PnP profile. The PnP profile helps to onboard the supported device to the IoT OD from anywhere. If the hardware and subscription are ordered separately, the PnP profile and the associated device serial numbers will need to be manually created.

2.1.2 Supported firmware versions

Table 3 lists the Cisco IOS and Cisco IOS XE firmware versions supported with IoT OD and the various supported hardware device platforms.

Table 3.        Required firmware versions



IoT subscriptions

Minimal firmware version (Cisco IOS version)

Recommended firmware version (Cisco IOS version)

IR807, IR809, and IR829 Single LTE

Cisco IR800 Industrial Routers

For Industrial Routers (IR):


IOTOD-IR-A-3Y/5Y/7Y (Advantage)



IR829 AP

Cisco IR829 Access Point



IR829 Dual LTE

Cisco IR829 Industrial Router – Dual LTE




Cisco Catalyst IR1100 Rugged Series Router




Cisco Catalyst IR1800 Rugged Series Router




Non-rugged Cisco IoT Gateway IG21

For non-rugged Gateways (IG):


IOTOD-IG-A-3Y/5Y/7Y (Advantage)


Please check IoT OD documentation and release notes for latest compatible firmware releases


Rugged Cisco IoT Gateway IG21-R

For Rugged Gateways (IG):


IOTOD-IG-R-A-3Y/5Y/7Y (Advantage)



Rugged Cisco IoT Gateway IG31-R

2.2 Cisco Secure Equipment Access to connected assets deployed in remote locations

Cisco Secure Equipment Access (SEA) provides operations teams the ability to access equipment such as traffic signal controllers, in-vehicle dispatch systems, cameras and other systems deployed in the field and connected using Cisco Industrial Routers or Industrial Gateways. The user can access the remote equipment from anywhere simply by using a browser, without needing to install any additional software on their laptop. The remote equipment can be accessed using either GUI- or CLI-based methods. Currently supported protocols to the equipment are HTTP/S, SSH, RDP for Windows-based systems, VNC, and Telnet. Secure Equipment Access has granular access controls that makes it suitable for limiting access only to certain devices for both in-house operations teams as well as external third-party technicians.

Table 4.        Summary of Cisco Secure Equipment Access software service capabilities




Browser-based access to equipment for all supported protocols: HTTP/S, SSH, RDP, VNC, Telnet. No additional software is required on the user laptop to access remote equipment.

SEA can be enabled on Cisco Industrial Routers IR1101, IR1800 series, IR800 series, or Industrial Gateways IG21, IG21R, and IG31R managed by IoT Operations Dashboard. No additional hardware in the field is required to enable SEA. The SEA feature requires an IoT OD Advantage license.

Specific users within in-house operations teams and external third parties can be assigned access to a group of equipment.

Up to 4 simultaneous SEA sessions per router and up to 2 sessions per gateway are permitted. Support up to 1Mbps throughput for equipment access to or from the cloud. Up to 500 MB equipment access traffic to or from the cloud per month per router or gateway.

Separate roles for system administrator to set up equipment access configurations, operator administrator to define users who can access equipment, and operator users who can access the equipment.

SAML 2.0-based single sign-on authentication to access equipment can be enabled using existing organization-wide identity service. For third-party access outside of the organization, email and password-based authentication can be enabled.

User activity logs on equipment access start time and end time are available to administrators.

When an IoT operator needs to access a remote system, the user, after proper authentication on IoT OD, can access SEA remote sessions configured for the user, as shown in tile view in Figure 5. Tile and list views are available.

The IoT operator can then click one of the available sessions to access the corresponding remote system. An example of an IoT operator selecting a Remote Desktop Protocol (RDP) session to manage remote hosts is shown in Figure 6.

Related image, diagram or screenshot

Figure 5.            

Operator view showing a list of remote sessions to equipment that the operator is permitted to launch.

Related image, diagram or screenshot

Figure 6.            

A remote RDP session to equipment the operator has launched on the browser

2.3 Cisco Industrial Asset Vision

Cisco Industrial Asset Vision (IAV) is a full solution to monitor assets and facilities using Cisco ruggedized sensors. It uses LoRaWAN wireless Cisco industrial sensors to provide simple and powerful visibility into your business-critical environments to keep your assets up and running efficiently—even in the harshest environments. Once Industrial Asset Vision is enabled within the IoT Operations Dashboard, operations teams and IT support staff can have a single view across Cisco industrial sensors and network connectivity. More product and licensing information on Cisco Industrial Asset Vision can be found here:

Related image, diagram or screenshot

Figure 7.            

Cisco Industrial Asset Vision summary view within IoT Operations Dashboard

2.4 Cisco Edge Intelligence

Cisco Edge Intelligence is an edge to multi-cloud orchestrator that simplifies obtaining data from IoT assets and bringing specific data to IoT applications on-premises or in the cloud. Edge Intelligence is an optional capability in IoT Operations Dashboard. Once Edge Intelligence is enabled within the IoT Operations Dashboard, operations teams and IT support staff can have a single view of IoT data and network connectivity. More product and ordering information on Cisco Edge Intelligence can be found here:

Related image, diagram or screenshot

Figure 8.            

Cisco Edge Intelligence summary view within IoT Operations Dashboard

3. Support

A Cisco IoT Operations Dashboard subscription includes cloud software support from our award-winning Cisco Technical Assistance Center (TAC), 24 hours a day, 7 days a week. It also grants the customer access to with helpful technical and general information on Cisco products as well as access to Cisco's online Software Center library. Additional SMARTnet support can be purchased for the Cisco network device hardware alongside a Cisco IoT Operations Dashboard subscription.

More details on the Software Support Basic service offer can be found at:

For the duration of the subscription, all cloud software updates will be managed by Cisco. More details on our cloud operations terms can be found here:

Additional solution support can be purchased with Cisco IoT Operations Dashboard. More details can be found here:

Cisco IoT Operations Dashboard product documentation can be found at:

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