Service Access Management Tool
There are no reported issues with SAMT at this time.
Easy connection to Cisco Services
When you need technical support from Cisco, you need it fast. The last thing you want is to waste time proving who you are, and that you are entitled to support under your company's service contract. Use SAMT to proactively grant access to your users for the support they need. Take control to ensure that only authorized users are getting access.
To request to become a SAMT Admin please contact web-help-sr@cisco.com with the contracts or Bill-to Ids that you would like to be admin for. These requests may require Cisco account manager approval.