Congratulations. You have completed the overview of SMB Support Assistant. In this overview you learned to:

• Identify the services provided by the Cisco SMB Support Assistant
• Identify the components of the Cisco SMB Support Assistant
• Explain how you would determine the need for the Cisco SMB Support Assistant
• Explain how you would overcome an objection to the SMB Support Assistant
  
  

Click here to return to Module 4.