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Small and medium-sized businesses very often do not have a team of dedicated, certified technicians to maintain their networks. These IT professionals may be installing software on a computer, researching a requested purchase, and managing the network all at the same time. Offering a networking solution that is easy to set up and easy to maintain improves your customer’s satisfaction and decreases the investment in time and materials for you. The Cisco SMB Support Assistant provides tools and support options that meet the needs of an SMB’s IT team by providing the easy-to-use tools and support for which these IT teams are looking. The Cisco SMB Support Assistant is targeted to small and medium-sized businesses with 250 or fewer employees. It is the complexity of the network that drives your decision to position SMB Support Assistant as the solution, not the number of employees.
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