The Cisco Service Expert Program is an e-learning course designed to educate Cisco partners and resellers on the value associated with selling service contracts on Cisco hardware to customers.

For account managers, service managers, and other reseller sales employees, learning how to sell and position services with your customers is an important skill you can use to:

• Provide customers with up-to-date, valuable information and resources they need to keep their networks operating at peak efficiency
• Increase the amount of your individual sales—and your individual earnings
• Open new opportunities to sell additional services in new and emerging markets—increasing your company’s total revenue in a cost-conscious global economy