Cisco ONE Software

A New Way to Buy Software

Learn how Cisco is making software purchases easy, flexible, and affordable. (3:27 min)

Beginning in 2015, Cisco will offer Cisco ONE Software, a new way for customers to purchase infrastructure software. Cisco ONE Software offers a simplified purchasing model, centered on common customer scenarios in the data center, wide area network, and local access networks.

Cisco ONE Software provides customers with four key benefits:

  • Software products that address typical customer use scenarios at an attractive price
  • Investment protection of their software purchase through license portability
  • Access to ongoing innovation and new technology from Cisco incorporated into the products
  • Flexible licensing models to smoothly distribute customer's software spend over time

With more than 20 years of technological development, Cisco software continues to deliver tremendous customer value. For example, innovations like the Cisco Application Centric Infrastructure provide greater programmability, ease of use, and security across the enterprise. With Cisco ONE Software, customers can now extract the value of software in product groupings that address common business challenges in three domains: WAN, access networks, and data center / cloud networking.

Cisco ONE Software focuses on business outcomes aligned to common use cases. It cuts through the complexity of product-by-product software features by decoupling the ownership of those features from the underlying hardware and operating system. This separation means that usage rights are portable across multiple generations of hardware. It also gives customers the ability to acquire and deploy new capabilities in a virtual manner through an integrated licensing portal.

You get the software you need when you need it. You can change where the software runs without licensing complications. You can also streamline procurement and administration processes. It's possible with Cisco ONE Software.

Cisco ONE Software provides customers with four compelling benefits.

Investment Protection

Cisco ONE Software protects a customer's software investment through license portability. Licenses are transferable between generations of devices, eliminating the requirement to repurchase software when upgrading to new hardware.

For a small fee, customers may also transfer their licenses to a higher-tier family of products or from a physical to a virtual device. Software investments made today will last into the future, even as technical or business requirements may change.

Less Complexity, Greater Value

Cisco ONE Software is composed of software products that address the most common customer scenarios. At the same time, it incorporates advanced capabilities (for example, energy management) to increase the benefit to the customer.

The goal is reduced complexity and increased value, especially in the ordering process. Customers will no longer need to construct lengthy purchase orders to make sure all the necessary software is included. Cisco ONE Software collapses these software items into a single line item, simplifying the process and reducing the risk of accidentally excluding a necessary software component.

Access to Ongoing Innovation

Traditionally, when Cisco released new products, either through in-house development or an acquisition, customers needed to purchase these products separately. With Cisco ONE Software, and an associated software maintenance contract, customers are entitled to ongoing software updates and upgrades within the suite.

If those features will not run on existing but outdated devices, then software portability provides the ability to transfer that software to the latest models. Additionally, as Cisco incorporates new products and features into Cisco ONE Software, customers will be entitled to those latest capabilities immediately. Cisco's intent is to add capabilities into the software products on an ongoing basis.

Flexible Licensing Models

Cisco ONE Software provides customers with new subscriptions, enterprise agreements, and other options to license and consume their software. With a subscription license, customers can pay a fixed annual rate for their software licenses, upgrades, portability, and technical support. Customers can thus count on predictable technology expenses.

Enterprise license agreements offer even greater discounts to customers willing to commit to a higher level of expenditures on Cisco ONE Software, along with standalone collaboration and security packages. Customers designate a total expenditure commitment and have the ability to distribute this amount over time.

Manage Software the Easy Way

Pairing software and hardware support with project-based services is a great way to reduce costs and keep your business on track. Our Software Support Service is a prerequisite for Cisco ONE Software. Then, to support your infrastructure hardware and OS software, you can select the additional service of SMARTnet or Smart Net Total Care. And for IT strategy and project-based services, take a look at our professional services portfolio.

Software Support

Software Support Service (SWSS) provides the technical support expertise you need to navigate the rich features and functionality of Cisco ONE Software. Additional benefits to your organization are license portability along with access to continuous software innovation. Enhancements and additions to Cisco ONE Software are included. SWSS can be purchased or renewed in yearly increments.

Infrastructure and OS Support

To cover your infrastructure hardware and OS software, we recommend Cisco SMARTnet or Cisco Smart Net Total Care. These services are available globally for the hardware on which Cisco ONE Software is deployed. While both of these support services include access to the Technical Assistance Center, Smart Net Total Care includes additional smart features, such as alerts management and proactive diagnostics along with device and contract management.

Professional Services

For assistance with your IT initiatives, our professional services can be easily paired with Cisco ONE Software. These services have been designed to accelerate innovation in your IT environment. To plan IT initiatives, take a look at our quick start services, such as Quick Start Service for Nexus 9K. And to gain maximum value, optimization services, such as Network Optimization Service, are available for all data center, WAN, and access capabilities included with Cisco ONE Software.


  • SWSS is required for the first year of Cisco ONE Software (with a perpetual license) with an option to renew. SWSS is included in active Cisco ONE Software product subscriptions.
  • Cisco SMARTnet and Cisco Smart Net Total Care are available for Cisco products only.

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