Worried about missing calls from customers? Cisco Unity Express gives you an automated attendant to help customers find the right person or department and provides voicemail so they can leave a message.
Highlights
Cisco Unity Express supports:
Customized greetings: Greet callers with personalized messages that help them find the right department or employee immediately.
Push-button ease: Set up interactive menus to let callers punch in numbers or spell out names of employees and be directed to appropriate extensions.
Flexibility: Set up along with a single version of Cisco Unified Communications Manager Express to serve both primary and branch offices.
You'll never have to worry about leaving an important customer wondering about your responsiveness with Cisco Unity Express.
Cisco Unity Express offers a range of features including:
Affordable communication and greeting services for increased customer service and employee communications
Intuitive telephone prompts and a Web-based interface for fast, convenient voicemail and auto attendant administration
Ability to view, sort, search, and play back voice messages using the display of a Cisco Unified IP Phone or your e-mail client
Ability to handle from 4 to 16 voice mail or auto-attendant calls
Extensive real-time and historical reports on number of calls, voicemails, and rejected calls
Localized prompts available in 10 languages, including: English, French, German, Italian, Danish, Spanish, Portuguese, Japanese, Korean, and Mandarin Chinese
Up to 300 hours of voicemail storage
Fax integration
Call recording capability
Ability to broadcast recordings to a distribution list
Automatic message forwarding to different parties in case messages aren't retrieved
Interested? If you're ready to learn more, here's how to get started
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