Smart Net Total Care
Proactively Support Your Network
Manage and track your network devices, align service coverage, and help resolve technical issues more quickly with Smart Net Total Care.
Proactively Manage Your Network Devices and Resolve Problems More Quickly
Streamline the management of your network devices and data, resolve problems more quickly, and reduce operating expenses with Smart Net Total Care and smart services.
What You Get:
- Smart service capabilities that help monitor and manage your network and mitigate risk with comprehensive visibility to device status and issues.
- Proactive diagnostics and targeted alerts delivered to a customized web portal which provides a consolidated network view to identify, track, manage and respond to issues
- Expedited support with escalation assistance enabling faster problem resolution and improved network uptime
- Support contract management and reporting capabilities that streamline the renewal process, reduce resource requirements, and lower operational costs
Learn More About Smart Net Total Care
- Quickly understand how this service helps your business with the Smart Net Total Care Overview Brochure (PDF - 1.9 MB)
- Get detailed service information with the Smart Net Total Care Data Sheet (PDF - 373 KB)
- Answer your service questions with the Smart Net Total Care Deep Dive White Paper (PDF - 2.5 MB)
- See how Smart Net Total Care Improving the Services Experience by Injecting Network Intelligence Into the Model (PDF - 81 KB)
Smart Net Total Care Case Studies
Game Developer Ensures "Over-the-Top" Service
Perfect World Entertainment uses Cisco Smart Net Total Care to ensure network support matches explosive network growth.
Telecom Gains Visibility into Network Events and Systems
Smart Net Total Care gives Alestra more time to focus on business.
University Simplifies IT Operations Management
George Mason University uses Smart Net Total Care Service to inventory and track IT assets.