Smart Net Total Care

Smart Net Total Care

Proactively Support Your Network Devices

In addition to world-class technical support, gain visibility into your contracts, installed base, and end-of-life service item

Proactively Support Your Network Devices

Cisco Smart Net Total Care Service provides you comprehensive inventory and contract management along with foundational technical services, device diagnostics, and alerts. This proactive maintenance package allows you to improve risk management, resolve problems quickly, and reduce operating expenses.

With Smart Net Total Care, you receive highly secure, ongoing visibility into your Cisco installed base, analyzed and correlated with Cisco intellectual capital. Get an up-to-date understanding of what is covered and not covered, and what is nearing or past the last day of support.

With this information, you can make informed decisions about risk to your business continuity. When technical support is needed, you get fast remediation with our world-class technical services.

What You Get:

  • Validated data about your installed base, viewable on an intuitive web portal
  • Easy access to contract status so you can see that you have the right service coverage
  • Faster problem solving and improved network uptime through award-winning technical support services

You benefit from a consolidated network view to better identify, track, manage, and respond to issues with proactive diagnostics and alerts.

Smart Net Total Care streamlines your renewal process, reduces resource requirements, and lowers operational costs with its support contract management and reporting capabilities.

Smart Net Total Care Case Studies

  1. Support Provider Automates Network Maintenance

    iYogi manages risk to scale its global business footprint with Cisco Smart Net Total Care.

  2. Pharmaceutical Services Company Saves Time, Increases Reliability

    Quintiles gets instant visibility into more than 700 devices and contracts with Smart Net Total Care.

  3. Cable Provider Gains Efficiencies Through Network Visibility

    Learn how ZON Multimedia cut operational costs by managing its complex install base with help from a Cisco inventory solution.



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