Smart Net Total Care
Proactively Support Your Network Devices
In addition to world-class technical support, gain visibility into your contracts, installed base, and end-of-life service item
Cisco Smart Net Total Care Service provides you comprehensive inventory and contract management along with foundational technical services, device diagnostics, and alerts. This proactive maintenance package allows you to improve risk management, resolve problems quickly, and reduce operating expenses.
With Smart Net Total Care, you receive highly secure, ongoing visibility into your Cisco installed base, analyzed and correlated with Cisco intellectual capital. Get an up-to-date understanding of what is covered and not covered, and what is nearing or past the last day of support.
With this information, you can make informed decisions about risk to your business continuity. When technical support is needed, you get fast remediation with our world-class technical services.
What You Get:
- Smart service capabilities that help you monitor and manage your inventory
- Comprehensive visibility into device status and issues
- Expedited support with escalation assistance enabling faster problem resolution and improved network uptime
You benefit from a consolidated network view to better identify, track, manage, and respond to issues with proactive diagnostics and alerts.
Smart Net Total Care streamlines your renewal process, reduces resource requirements, and lowers operational costs with its support contract management and reporting capabilities.
Learn More About Smart Net Total Care
- Quickly understand how this service helps your business with the Smart Net Total Care Overview Brochure (PDF - 349 KB)
- Get detailed service information with the Smart Net Total Care Data Sheet (PDF - 383 KB)
- Answer your service questions with the Smart Net Total Care Deep Dive White Paper (PDF - 2.5 MB)
- See how Smart Net Total Care Improving the Services Experience by Injecting Network Intelligence Into the Model (PDF - 81 KB)
Smart Net Total Care Case Studies
Support Provider Automates Network Maintenance
iYogi manages risk to scale its global business footprint with Cisco Smart Net Total Care.
Pharmaceutical Services Company Saves Time, Increases Reliability
Quintiles gets instant visibility into more than 700 devices and contracts with Smart Net Total Care.
Cable Provider Gains Efficiencies Through Network Visibility
Learn how ZON Multimedia cut operational costs by managing its complex install base with help from a Cisco inventory solution.