Cisco Remote Management Services (RMS)
Rethink Traditional Outsourcing
Restore the network as a key driver of innovation through software and automation.
Why Consider Cisco for RIM
451 Research offers their opinion about how Cisco smart services capabilities contribute to outcome-based next-generation outsourcing.
Improve Network Reliability at Less Cost
Reduce business disruption, and resolve problems faster and more cost effectively, with smart services.
Put Cisco Remote Management Expertise to Work for You
Simplify the adoption and management of Cisco technologies, with continuous remote monitoring and management of your network. With Remote Management Services (RMS) from Cisco, you can anticipate, identify and resolve issues faster, and with greater accuracy while retaining as much visibility and control as you desire. Cisco experts provide extensive experience across a broad spectrum of technologies including Business Video, Unified Communications, Data Center, Security and Foundation.
What You Get
- Global 24-hour user defined out-tasking support
- Operations and management of your network and IT infrastructure, aligned to ITIL standards
- Domain expertise with access to innovative tools, network intelligence, and automation
Learn More About Remote Management Services
- Answer all your Remote Management questions with the Remote Management Services Overview (PDF - 960 KB)
Remote Management Services Case Studies
Bank Improves Network Availability, Gains Business Agility
Raiffeisen Bank responds faster to network issues with anytime, anywhere access and visibility into network performance.
Borderless Network Boosts Flexibility of Logistics Business
Broekman Group solves capacity and equipment issues with architecture encompassing core, edge, and wireless network components.
World-Class Experience in Multichannel Contact Center
Hilti Corporation can now accurately compare performance for contact centers and individual agents, helping to identify needed training and staffing changes.