• Cisco IOS Cross-Site Scripting Vulnerabilities
• MD5 Hashes May Allow for Certificate Spoofing
• Cisco ONS Platform Crafted Packet Vulnerability
• IronPort Encryption Appliance/PostX and PXE Encryption Vulnerabilities
• Cisco Unified Communications Manager CAPF Denial-of-Service Vulnerability
• Cisco Security Manager Vulnerability
• Cisco Global Site Selector Appliances DNS Vulnerability

LAN Switching

Tech Note:
• Replace Supervisor Module in Cisco Catalyst 6500 Virtual Switching System 1440
Cisco TAC Case Collection Solution:
• When Redundancy Is Run, Unable to Use All 8 Ports on Both of the Supervisor 5 Engines in a Catalyst 4500 Switch That Runs Cisco IOS Software

Security and VPN

Configuration Example:
• ASA/PIX: IPSec VPN Client Addressing Using DHCP Server with ASDM
Tech Note:
• Zone-Based Firewall: Unable to Pass VPN Traffic
Cisco TAC Case Collection Solution:
• How to Configure TCP Intercept or Block Denial of Service (DoS) Attacks on the PIX Firewall

Voice and Unified Communications

Configuration Example:
• Configuring Cisco Unified Communication Manager Directory Integration
Tech Notes:
• Cisco Unity Connection 2.x: Turning off Timestamp Announcement after Message Playback Fails
• Cisco Unity: Using Bulk Edit to Reset the TUI Password for a Group of Subscribers
• Fix Issues with Corporate Directory Lookup: CallManager 5.x/6.x
• Cisco Unity Connection Server Unable to Purge Deleted Voice Mail
• Unity 5.x Error "unable to contact mail store"
• Deleted Agent Not Seen in List of Inactive Agents from AppAdmin Page
• RTMT Java Exception Error
• Cisco Unity: "CiscoUnity_PhraseServer" Error
• Cisco Unity Fails to Start after Changing the Maximum Concurrent Connections in SQL
Cisco TAC Case Collection Solution:
• With CCM 4.x, Cannot Add a Phone Template Using the BAT tool. The Error Message "Error No. Path not found, Error in retrieving phone templates" Is Displayed.

Wireless

• Cisco Aironet 1250 Access Point Buzzing, Vibrating, and Making Noise
Cisco TAC Case Collection Solution:
• A Different MAC Address Is Shown than the Actual MAC Address of the AP, when Attached to an AP, Which Is Different from the Base Radio MAC Address of the AP

• Dynamic Access Policy Advanced Functions Deployment Guide
• ASR and TTS Port and License Utilization in CVP and IP-IVR
• Two-level Device Monitoring with DFM
• Monitoring Access Ports with DFM
• Converting Syslog Messages into SNMP Traps
• More Recent Support Wiki Topics

LAN Switching

Tech Note:
• Catalyst 6500/6000 Switch High CPU Utilization

Voice and Unified Communications

Password Recovery:
• Procedure for the Cisco 1700 and 1800 Series Routers

Wireless

Q&As:
• Wireless LAN Controller (WLC)

Cisco Smart Call Home to Support End-to-End Enterprise Devices

Many enterprise customers are already benefiting from Smart Call Home. This embedded support feature of Cisco SMARTnet Service provides higher network availability and operational efficiency. Smart Call Home is an award-winning* proactive network diagnostics and real-time alert capability that can identify problems and provide remediation steps before business is affected.

The primary focus has been support for devices in the data center, which include Cisco Catalyst 6500 Series Switches, Cisco Nexus 7000 and 5000 Series Switches, and Cisco MDS 9000 data center products. Additional data center products, including the Cisco Catalyst 4900 Series Switches, will be supported over the next six months.

The roadmap for Smart Call Home product support is quickly accelerating beyond the data center. During the next six months, the following Cisco products will be phased into Smart Call Home product support: Cisco Catalyst 4500, Cisco 7300, and Cisco 7200 products. Support for a majority of mainstream Cisco products, including Cisco ASR 1000 devices; Cisco 800 Series Routers; and Cisco 1800, 2800, and 3800 Series Integrated Services Routers, will quickly follow.

Product Manager Tim Johnson is committed to bringing enterprise customers the benefits of Smart Call Home real-time troubleshooting. "Networking customers will now be able to receive the availability and operational efficiency benefits of a call-home solution that data center customers have determined is a basic requirement."

Smart Call Home is easy to configure. To download the correct software release for your device and appropriate Quick Start Guide, visit the Smart Call Home website.

Smart Call Home is available as part of the Cisco SMARTnet Service; there is no additional cost.

*Cisco Smart Call Home received the 2008 SSPA STAR Award for Best Embedded Product Support.

Cisco Live 2009: Save the Date

Cisco Live, Cisco's IT and communications conference, takes place June 27-July 2, 2009, in San Francisco. This year marks the 20th anniversary of Networkers, Cisco's flagship technical education program offering more than 250 technical sessions across multiple product tracks, including Security.

Learn more today.

New Edition of the Cisco Product Quick Reference Guide Available

The February 2009 edition of the Cisco Product Quick Reference Guide is now available. This guide presents an overview of Cisco products, services, and solutions for every part of your business. A compact, portable, and easy-to-use reference tool, the guide includes brief overviews, important features, technical specifications, part numbers, and ordering information.

New features and information in this edition include:

• Built-in tabs to find products even quicker
• Expanded services descriptions by technology in each chapter
• Cisco WebEx Meeting applications
• Cisco Physical Security products
• Cisco CRS-1 Carrier Routing System
• Cisco Catalyst 2975 Series Switch
• Cisco Aironet 1140 Series Access Point
• Cisco Unified Workspace
• Cisco MXE 3000 Media Experience Engine
• Cisco TelePresence System 500 and 3200
• Cisco Nexus 2000 and 1000v Series Switches, and many more

If you appreciate being able to find current product and service descriptions at your fingertips, order your copy of the guide today.

TechWiseTV: "Breaking the Application Bottleneck"

Optimizing application performance in your data center and across your WAN is critical to meeting the demands of end users and customers. How do you identify the right solutions for your specific needs?

Let TechWiseTV eliminate the confusion and misperceptions surrounding your application delivery networking (ADN) options. Learn how you can improve application deployment times and deliver significant power savings in your data center. Find out how you can give your WAN users LAN-like speed and reduce your bandwidth usage with a solution that can easily be installed.

See how the Cisco ACE Application Control Engine Module and Cisco Wide Area Application Services (WAAS) enable you to improve application performance by 300 percent or more while dramatically reducing your operating costs by maximizing the benefits of virtualization. Discover how you can simplify your network architecture and your IT management, add a vital new layer of security against application attacks, and mitigate the risk of making changes to your data center and branch IT environments.

Learn more and register to view today.

New Cisco Product Documentation Available Online

"What's New in Cisco Product Documentation" is an online publication that provides information about the latest documentation releases for Cisco products. Updated monthly, this online publication is organized by product category to direct you quickly to the documentation for your products.

In addition to many new and revised Cisco IOS documents, highlights of the January release include documentation for the following:

• Cisco Active Network Abstraction 3.6 Service Pack 4
• Cisco MDS 9000 Family Fabric Manager
• Cisco PGW 2200 Softswitch

View the latest release of "What's New in Cisco Product Documentation" online or as an RSS feed today.

Upcoming "Ask the Expert" Events and TechTalks from NetPro

Networking Professionals Connection (NetPro) is an interactive website where you can discuss Cisco networking products and technologies with Cisco experts and networking professionals around the world.

Upcoming events on Networking Professionals Connection include:

• "Ask the Expert" events, which allow you to discuss specific networking issues online with Cisco engineers:
  • "Troubleshooting Cisco Secure ACS for Windows," now through February 27
  • "NAC Profiler," now through February 27
  • "IOS Firewall," March 2-13
  • "Trusted Internet Connection (TIC)," March 2-13
  Note: "Ask the Expert" events are subject to rescheduling. Please refer to the URL above for the most current schedule.
  
  
• TechTalks are online webcasts that focus on particular technology subjects. You can view the latest event schedule, register to attend a live session, and view archived presentations on the web any time.

To attend an event or participate in a discussion forum, visit Networking Professionals Connection.

Forget Your User ID or Password?

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