Cisco Partner Delivers Proactive Network Management
Trimax uses Cisco Smart Net Total Care to deliver network audits to simplify network maintenance and scale with business growth.
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Smart Net Total Care built-in diagnostic features help us take a proactive approach to accurately conduct network audits and complete maintenance before problems affect customers.- Hansraj Verma, Network Operations Lead, Trimax IT Infrastructure & Services Ltd.
Challenge
To provide a solution for a customer to better manage its installed base of network equipment.
- Improve accuracy and cycle time of installed base network management for customers
- Simplify network audit requirements for customers
- Reduce need for manual inventory process
Solution
Automate the inventory information collection process, helping eliminate the need for manual intervention.
- Cisco Smart Net Total Care for proactive, accurate, and comprehensive network audit
- Built-in diagnostic services features provide early warning of potential hardware problems
Results
Realized 90 percent time savings in inventory management and improved response times.
- Comprehensive, accurate inventory for true, continuous customer network visibility
- Simplification of network audit and maintenance for customers
- Reduction in customers' network vulnerability
- Support customers' business growth
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