Property Firm Gains Competitive Edge by Outsourcing IT Services

Proserv Property Services keeps network reliable and its workers connected by outsourcing IT services

Proserv Property Services keeps network reliable and its workers connected by outsourcing IT services.

Watch video (3:31 min)    |   Download Case Study (PDF - 3.7 MB)

We're spending 100 percent more time thinking about the business and 100 percent less time resolving problems.
- Morgan Cooper, Proserv Property Services

Challenge

When something malfunctioned on the network and the part-time employee wasn't there to deal with it, business came to a standstill.

Solution

Cloud-based monitoring, management, and discovery of network devices and IT services.

Results

Improved response times have increased customer confidence.

  • Increased competitive advantage through sophisticated systems and quick customer response times
  • Recouped cost of telephone system within four months by eliminating need for receptionist
  • Improved employee productivity through faster problem resolution and more stable network

Let Us Help