Regional Agency Changes Education with Technology

Regional Agency Changes Education with Technology

A group of 25 IT people built a massive communication system for 20 school districts with over 100,000 students

A group of 25 IT people built a massive communication system for 20 school districts with over 100,000 students.

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I'm proud of how much we accomplish. But we don't have the resources to manage it all by ourselves.
- Director of IT

Challenge

  • Bring district-wide communications systems into the 21st century
  • Increase services to the district without increasing the size of the staff
  • Choose the right level of support to keep the system up and running

Solution

  • AllConnected used Cisco Smart Care service to analyze the customer's network
  • Customized recommendations of the optimal solution
  • Consolidated multiple service contracts into one

Results

OTS has gained a competitive edge and strengthened its environmental commitment.

  • Saved money with one singular service contract
  • The right investments were made thanks to continuous, collaborative, proactive planning
  • 20 school districts now have a state-of-the-art communication system

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