Welcome to Steps to Success

Steps to Success provides a step-by-step customer engagement model and associated resources that enable you to sell, deliver, and support Cisco® advanced technology business solutions.

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Key Benefits

Steps to Success builds business capabilities and accelerates profitability by giving partners access to a one-stop shop for industry-leading project methodologies, best practices, project plans, tools, templates and other resources that will:

  • Increase productivity by standardizing with templates and documents to help you work smarter
  • Increase customer satisfaction by doing it right the first time with the right resources and information
  • Reduces costs by streamlining your overall customer deployment with our step-by-step engagement plan.

Who should be using Steps to Success?

  • Account or Project Managers looking for new and more productive ways to grow a business.
  • Field Engineers who want to leverage white papers, design guides and implementation checklists for customer engagements.
  • Support Managers needing to leverage an innovative, time-saving resource.
  • Practice managers seeking an easier transition to deployment and management of Cisco Advanced Technology solutions.

What is supported?

  • Cisco Unified Communications
  • Core Network Services (Advanced Routing and Switching)
  • Data Center Networking
  • Security Solutions
  • Wireless Solutions

What is the coverage?

  • Enterprise, midmarket and SMB customer engagements
  • Localized into 15 languages for project methodologies, project management diagrams, select Top Tools and Templates with more languages and translated content to come.

Partner Testimonials

"By using Steps to Success, we reduced the time for design and implementation in a unified communications project in Vietnam."
Network Engineer at a Partner in Asia

"Before the introduction of Steps to Success, Google used to be my first choice for information search for project management tools, templates, or process flow documents; but now I look forward to logging on to the Steps to Success portal as I am confident that the material available is more relevant and of excellent quality."
General Manager of Projects at a Partner in Emerging Markets


New Version of Steps to Success Now Available

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New SMB Solutions for Unified Communications

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Cisco Unified Workspace Licensing Assets

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Cisco Data Center 3.0 Support Available

Steps to Success now has a set of four new enterprise assets for unified communications solutions.
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New Cisco Unified Contact Center Assets

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New Data Center Assets

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Updated Unified Communication RFP Boilerplate

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Name Change for Cisco Validated Designs for SMB

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