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Role Requirements
Role Requirements Lab Equipment

To achieve a Cisco Express Unified Communications Specialization, partners must fulfill each defined job role:

Role sharing allows a single individual to fulfill similar roles across 2 or more specializations, based upon the specialization and the role. Cisco has reduced the number of unique individuals required across Express, Advanced, and Master Specializations, however, the total number of individuals required to achieve each certification level remains unchanged. A single qualified individual may fill only the AM role in up to a total of 4 specializations. A single qualified individual may fill only the SE role in up to a total of 2 specializations. A single qualified individual may fill only the FE role in up to a total of 2 specializations. Individuals may not cross-populate between the AM, SE and FE roles. SMB, CRM Express and VPN-Firewall specializations are not limited by the above allocation rules.

View the Return on Investment for this specialization.

Refer to the Specialization Role Requirements Comparison Chart to view how exams relate to each Cisco specialization and roles.

Cisco Express Unified Communications Specialization requirements are as follows:

Account Manager

Responsible for Unified Communications sales methodology and customer engagement.

Required Pre-requisite:

  • Cisco Sales Expert (#646-203)
    NOTE: Exam #646-203 will retire on May 24, 2008. That exam may be used to meet the CSE requirement for this role until that date, after which it will no longer be accepted. The replacement for this exam is #646-204. Candidates for this role are encouraged to pass #646-204 instead of #646-203 beginning January 11, 2008.

    or
  • Cisco Sales Expert (#646-204)

Required Certification:

Note: The Lifecycle Services exam has become part of the required exam set to achieve the Cisco IP Communications Express Sales Specialist certification effective May 16 2008. As a result, the exam will no longer be displayed here as an independent exam, but may be found on the Cisco IP Communications Express Sales Specialist page. This does not change the overall number of required exams to qualify for this role.
View Learning Map (Requires PEC login)

System Engineer

Presales engineer; responsible for Unified Communications solution planning and design.

Required Pre-requisite:

Required Certification:

Note: The Lifecycle Services exam has become part of the required exam set to achieve the Cisco IP Communications Express Specialist certification effective May 16 2008. As a result, the exam will no longer be displayed here as an independent exam, but may be found on the Cisco IP Communications Express Specialist page. This does not change the overall number of required exams to qualify for this role.
View Learning Map (Requires PEC login)

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Note: Partners can only hold a single specialization in a given technology. For example:

  • A partner cannot hold an Express Unified  Communications Specialization and an Advanced Unified Communications Specialization
  • If a partner achieves the Express Unified Communications Specialization before their current IPC  Express Specialization expires, the older specialization will be rendered invalid

Note: If a partner does not remain in compliance with the applicable specialization or certification requirements, Cisco reserves the right to revoke the specialization or certification. Partners must notify Cisco of its non-compliance promptly, but in no event more than thirty (30) days after partner first becomes aware of its non-compliance. Upon receipt of such notice, partner may qualify for an extension of time in which to renew its compliance with the applicable specialization or certification requirements. Partner's failure to provide such notice may disqualify partner from receiving such an extension. If no extension is granted or if partner fails to comply with the certification or specialization requirements by the end of the extension period, Cisco reserves the right to revoke the applicable specialization or certification immediately. Additional information regarding non-compliance may be found in the Audit and Policies Document.