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Role Requirements

To achieve a Cisco Express Unified Communications Specialization, partners must fulfill each defined job role:

Role sharing allows a single individual to fulfill similar roles across 2 or more specializations, based upon the specialization and the role. Cisco has reduced the number of unique individuals required across Express, Advanced, and Master Specializations, however, the total number of individuals required to achieve each certification level remains unchanged. A single qualified individual may fill only the AM role in up to a total of 4 specializations. A single qualified individual may fill only the SE role in up to a total of 2 specializations. A single qualified individual may fill only the FE role in up to a total of 2 specializations. Individuals may not cross-populate between the AM, SE and FE roles. SMB, CRM Express and VPN-Firewall specializations are not limited by the above allocation rules.

View the Return on Investment for this specialization.

Refer to the Specialization Role Requirements Comparison Chart to view how exams relate to each Cisco specialization and roles.

Cisco Express Unified Communications Specialization requirements are as follows:

Account Manager

Responsible for Unified Communications sales methodology and customer engagement.

Required Pre-requisite:

Required Certification:

View Learning Map (Requires PEC login)

System Engineer

Presales engineer; responsible for Unified Communications solution planning and design.

Required Pre-requisite:

Required Certification:

View Learning Map (Requires PEC login)

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Note: Partners can only hold a single specialization in a given technology. For example:

  • A partner cannot hold an Express Unified  Communications Specialization and an Advanced Unified Communications Specialization
  • If a partner achieves the Express Unified Communications Specialization before their current IPC  Express Specialization expires, the older specialization will be rendered invalid

Note: If a partner does not remain in compliance with the applicable specialization or certification requirements, Cisco reserves the right to revoke the specialization or certification. Partners must notify Cisco of its non-compliance promptly, but in no event more than thirty (30) days after partner first becomes aware of its non-compliance. Upon receipt of such notice, partner may qualify for an extension of time in which to renew its compliance with the applicable specialization or certification requirements. Partner's failure to provide such notice may disqualify partner from receiving such an extension. If no extension is granted or if partner fails to comply with the certification or specialization requirements by the end of the extension period, Cisco reserves the right to revoke the applicable specialization or certification immediately. Additional information regarding non-compliance may be found in the Audit and Policies Document.