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SMB

Requirements

To achieve an SMB Specialization, partners must fulfill each of the following defined job roles:

The SMB Specialization is an entry-level specialization in the Cisco partner program. Partners may pursue more advanced specializations in various technologies to gain further benefits or to reach higher certification levels. These advanced specializations carry with them higher levels of role expertise.

Role sharing allows a single individual to fulfill similar roles across 2 or more specializations, based upon the specialization and the role. Cisco has reduced the number of unique individuals required across Express, Advanced, and Master Specializations, however, the total number of individuals required to achieve each certification level remains unchanged. A single qualified individual may fill only the AM role in up to a total of 4 specializations. A single qualified individual may fill only the SE role in up to a total of 2 specializations. A single qualified individual may fill only the FE role in up to a total of 2 specializations. Individuals may not cross-populate between the AM, SE and FE roles.

SMB is not limited by the above allocation rules.

Technology continues to evolve and therefore, Cisco specialization requirements are subject to change. Please refer to this site often to ensure that you meet all program requirements before you submit your specialization application.

View the Return on Investment for this specialization.

Refer to the Specialization Role Requirements Comparison Chart to view how exams relate to each Cisco specialization and roles.

SMB Specialization Role Requirements:

Account Manager
Requires an understanding of Cisco solutions for customers in the SMB market and the ability to recognize key business opportunity indicators for technology solutions.

Required Exam:

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Engineer
This role combines presales and postsales functions; the engineer is responsible for designing and implementing simple customer business solutions.

Required Exam:

Recommended Training:

Upon completion of the SMBEN course required for the EN role in the SMB Specialization, a day of additional hands-on training on the Cisco Smart Business Communications System is available. The SMB Smart Business Communications System Implementation Workshop is highly recommended for partners desiring further proficiency in aspects of SBCS installation, configuration, operation, and troubleshooting.

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