Training/Tools

Master Specialization VoD Training
Audit Documents
Resources

The VoDs below provide guidance for the partners, Cisco account team members, auditors, and others involved in preparing for the Master Specialization audit. The VoDs should be used in conjunction with the Cisco Offer-Based Audit and Policies Document

Master Specialization VoD Training	Description
Master Specialization - Partner Preparedness - VoD	Provides valuable information on what the Cisco sponsor and Master Specialization candidate need to do in order to achieve the Master Specialization. Topics covered include: Documentation review Resource engagement CROS clarification CCIE and PMP requirements Best practices
Master Specialization - Customer References - VoD	Reviews all aspects of the Master Specialization customer reference requirements, including: Objective of customer reference Unified Communications specific customer reference requirements Submission guidelines Summary and best practices
Master Specialization - Demo Solution Selling - VoD	Describes the Master Unified Communications solution selling demo, including: Demo format Role play Business discussion versus product feeds/speed Clarification of use of partner-created simulations, recordings Preparing for the demo Presenting the demo on the day of the audit Solution sale verses product feeds and speeds Scoring methodology Best Practices
Master Specialization - On-Site Audit Process - VoD	Provides perspective on the audit from the auditor viewpoint, including: Evaluating the demo with the Cisco SME Clarification of operate phase criteria Reinforce CROS Multiple Master, Master plus Silver/Gold/MSCP (clarify time allowance/limitations) Presenting the results to the partner

Audit Documents	Description
Cisco Offer Based Channel Model Audit and Policies Document	The Cisco Offer Based Channel Model Audit and Policies Document thoroughly details the criteria required to receive a Cisco Master Specialization.
Master Security and Unified Communications Customer Reference Checklist	Master Security and Unified Communications Customer Reference Validation Cover Sheet and Checklist.
Master Security Customer Scenario and Demo Checklist	Master Security candidates must use this customer scenario to develop a demonstration that incorporates the criteria defined in the Master Security Demo Checklist.
Master Security Assessment Checklist	Security Assessment Checklist.
Master Security Assessment Checklist Example	Assessment Checklist Example.

Resources	Description
Master Security Specialization At-a-Glance	Overview of program.
Master Security Specialization - Customer Presentation	Overview of program to share with your customers.
Master Security Specialization Partner Profile	Master Specialized Partners can further promote their unique services and offerings by developing a profile for posting on the Master Specialized pages.
Master Security Specialization Q and A	Answers to most common questions about the Master Security Specialization

For more information, contact your Cisco channel account manager (CAM).