Accenture

This virtual group can help large enterprises increase business agility by embedding collaboration and data center virtualization capabilities into important business processes. It can help enable companies to take advantage of IT as a strategic asset, so they can increase business agility, reduce costs, improve revenue, and deliver superior customer service
 

Watch this executive video: Integrating Innovations to Create Step-Change Solutions, Immediate Payback, and Long-Term Value (WMV - 48 MB)
 

A Practical Roadmap for Balancing IT Cost Pressures and Top-Line Value
This webcast is delivered by CIO Magazine, and is sponsored by Accenture and Cisco. Guest speakers include Rebecca Jacoby, Cisco chief information officer, Frank Modruson, Accenture chief information officer, and Andre Hughes, Accenture and Cisco Business Group global managing director
PDF Presentation for CIO Webcast (PDF - 1.3 MB)
 

Accenture and Cisco comprehensive offerings include:
 

Accenture Cisco Customer Contact Transformation Solutions help companies win and retain customers through a superior customer service experience that differentiates each organization. This solution unites expertise in customer relationship management, analytics, workflow performance, and hiring software applications. The resulting intelligent customer-contact collaboration solutions can help improve agent agility and optimize processes.

• Accenture Cisco Customer Contact Transformation Solutions Brochure (PDF - 1.5 MB)
• Accenture Cisco Customer Contact Transformation Solutions
• Cisco Unified Customer Contact Solutions

Accenture Cisco Unified Communications and Collaboration Solutions include services that are tailored to each company's unique environment, to help enable new ways of doing business and create a sustainable competitive advantage. By combining an understanding of the client's business processes, IT architecture, and how users actually adopt technology, these solutions help clients collaborate to accelerate decision-making and improve operational performance.

• Accenture Cisco Unified Communications and Collaboration Solutions Brochure (PDF - 2 MB)
• Accenture Cisco Unified Communications and Collaboration Solutions
• Cisco Unified Communications
• Accenture Cisco TelePresence Virtual Conferencing brochure (PDF - 1.37 MB)
• Cisco Telepresence

Accenture Cisco Infrastructure Transformation Solutions combine the capabilities of Accenture's business-process experts and Cisco networking experts. These solutions help companies optimize their network and data center infrastructures to improve the performance of mission-critical applications and reduce risks. Companies gain a foundation to building productivity enhancing applications, such as highly secure virtual conferencing and collaboration, helping to create a more virtualized enterprise.

• Accenture Cisco Infrastructure Transformation Solutions
• The Network is the Platform