Meeting Consultants uses integrated Cisco Unified Communications and IBM Lotus solutions to enable employees to collaborate with each other and partners in any location.
Brunel University - IP Communications(PDF - 3.65MB) Brunel engaged IBM and Cisco Systems to deploy a state-of-the-art IP Communications network to deliver data, voice, and video services to help meet the demands of its dynamically changing campus.
Universidad Catolica - IP Communications(PDF - 3.64MB) Pontificia Universidad Católica del Perú replaced its obsolete PBX phone system with a state-of-the-art IPC solution including voice and data services to help promote management and reduce costs.
Healthcare
Northern Lights Health Region - IPC(PDF - 151KB) An IP Communications infrastructure for videoconferencing, data, voice, and wireless services enables Northern Lights to deliver better diagnostics and patient treatment and roll out new services, while controlling costs.
Government
Regional Justice Center, Clark County, NV – Unified Network Infrastructure(PDF - 309KB) Clark County engaged IBM Global Services to design and deliver an end-to-end network infrastructure, based entirely on Cisco solutions. The county now has a secure, unified network that has significantly enhanced communications and increased security across government agencies.
Retail Sector
Mediamarket SpA, Italy: Multichannel Retail Solution(PDF - 943KB) Mediamarket, a leading consumer electronics retailer, needed to unite store, call center, and e-commerce operations in Italy to create a consolidated service platform and real-time view across the business. Cisco and IBM designed and delivered a Cisco Unified Contact Center and Siebel CRM solution that unites all point of sale, including 80 stores, virtualized contact center, and online shopping channels.
Toyota Thailand- Unified Communications / Manufacturing(PDF - 134KB) A Cisco IP telephony solution implemented by IBM Global Technology Services provided a state-of-the-art technology solution and high performance network to improve business collaboration and production quality.
Technology Industry
Cineca [Computing Center] - High-Performance Computing(PDF - 1.09MB) Cineca, Italy’s Largest Computing Centre, Cuts Costs and Accelerates Social and Scientific Research with Cisco and IBM High-Performance Computing. Cisco’s high-performance computing (HPC) InfiniBand and Ethernet networks and IBM's System Cluster 1350 helps Cineca halve ROI period and reduces maintenance costs and demand on resources by 20 percent.
Energy & Utilities
Terna Rete Elettrica Nazionale: IP Network over Power Lines (PDF - 1.31MB)
Terna is the company in charge of electrical transmission and dispatching over high-voltage and extra high-voltage lines for the whole of Italy. Its main domestic role is to guarantee the balance between electricity supply and demand from a national control centre. Terna wanted a back-up system that could operate independently of any outside telecommunications provider network. What began as a network renewal project thus switched focus to critical network outage management issues.
Telecommunications
IDEA Cellular: Mobile Service Operator Provides Voice Self-Service(PDF - 245KB) IDEA Cellular: Mobile Service Operator Provides Voice Self-Service
Using the Cisco Unified Customer Voice Portal, IDEA Cellular was able to shift two million daily calls from live agents to a self-service voice portal that increased customer satisfaction and reduced average hold time. IBM is providing ongoing management for the solution.
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Dansk Bredbånd: IPTV Service Provider Solution (PDF - 456KB)
Dansk Bredbånd needed to upgrade their infrastructure to improve performance, enable new services and attract new subscribers. They teamed with IBM and Cisco to create a reliable, cost-effective converged communications network for its data, voice and new video offerings. With the robust, full-featured IPTV platform from IBM and Cisco, the company’s subscribers can choose to watch the programming that they want, when they want, with pause-and-play conveniences.
Nonprofit
Carnivore Preservation Trust: New infrastructure to support rescue and treatment, and enhance collaborations and research (PDF - 1MB)
Cisco and IBM outfitted the wildlife sanctuary, Carnivore Preservation Trust (CPT) with a high-performance server and networking infrastructure and other state-of-the-art technology. CPT is a nonprofit organization that rescues and nurses back to health leopards, tigers, binturongs and other carnivores. With voice, video and Web technology provided by Cisco and IBM, CPT staff and volunteers can improve the quality of care they provide to the exotic carnivores and can better educate the public on the importance of saving these endangered animals.
Brunel University - IP Communications (PDF - 3.65MB)