With information available almost instantly for download, mobile workers with wireless access can answer questions faster, enter data and complete tasks
right from the field such as duties related to property taxes, fees, assessments, inspections, boundary lines and more. Whether you decide on a point-to-point
solution or city-wide broadband, workforce mobility for government helps keep your field workers on the front lines longer, where they are more productive.
When your field agents are more responsive your citizens and businesses can reap the benefits of instant gratification.
Applications of the Workforce Mobility offering from Cisco and IBM include:
- Social and health workers can visit more sites each day by retrieving reports and filling out information while they visit homes or restaurants.
They don't have to spend the time commuting back to the office to enter data into a computer.
- Police officers, working in patrol cars or walking the beat, can make faster decisions by checking criminal records, downloading mug shots and
sharing information with other first responders, thereby increasing situational awareness before responding to an incident.
- Firefighters can download building plans and check incident reports directly from their fire engines or emergency sites to provide faster response.
- Building inspectors could start their day out in the field with the tools to access files back in the office, upload information instantly and
print reports on the spot.
- Water utility workers would be able to pull up real-time maps and information about the infrastructure for the street or run tests in the sewer
system, all of which makes it more efficient for them if they can look at material, update information and upload it while they're out in the field.
- Appraisers can load property information on a tablet PC before they go to the field. When they review a property, they have a
photograph, property record, building diagram and other information at their fingertips. If they see anything that's different from the records, they can
knock on the door to get more information.
Contact your local IBM or Cisco representative to learn how you can implement an IBM and Cisco Digital Communities Solution
