Scalable IT infrastructure resources on-demand

Based on the deployment of Data Center 3.0 architecture, this service uses cloud computing to deliver infrastructure, platform, or software as a service.

Cloud computing implies a shared infrastructure, with scalable on-demand characteristics and flexible management. It takes advantage of pervasive connectivity and virtualized resources that are independent of location.

Service Description

Program Benefits

Requirements

Resources

Infrastructure as a Service provides computing, memory, and storage resources on demand within the cloud. This helps customers:

Self-provision and manage network, computing and memory profiles for virtual servers deployed within the cloud
Scale their IT resource use far more flexibly than conventional approaches
Develop and test new applications before wide-scale deployment

A service that achieves the Cisco Powered managed service designation meets or surpasses standards for a premium service experience as defined by Cisco and industry best practices. The designated services have been validated against Cisco's exacting standards through an objective, independent audit.

Benefit	Description
Eligible for Discount	Products eligible for program discount (upon designation approval)
Eligible for Rebate	Products eligible for program rebate (upon designation approval)
Eligible for Global Procurement	Products eligible for global procurement (upon designation approval) where partners have registered, legal entities.
Eligible for Branding and Additional Marketing Benefits	Approved managed services eligible for branding and additional marketing benefits
Trade-In Credits	Approved managed services can be combined with trade-in credits

All MSCP managed services must include proactive monitoring from your Network Operations Center (NOC); service availability 24 hours a day, seven days a week; and service-level agreements (SLAs) with terms of one or more years.

Requirements
Pre-Requisites	Satisfy select role requirements within Data Center Architecture Specialization Meet all Managed Service requirements in Offer-Based Audit Document Minimum of two customer references Have service-level agreement (SLA) and published Managed Services Description (MSD) Certified personnel on staff Provide service coverage (depending on country availability)
Service Design	Based on Cisco 3.0 Architecture design using Nexus or Catalyst switches Consolidation of resources using UCS (Unified Computing System) Virtualization and abstraction of resources from the physical layer using technology from Cisco partners
Service Level Management Requirements	SLAs and metrics as defined by requirements document Customer portal External and internal reporting

Requirements vary for individual managed services. For a complete list of requirements for this service, see Managed Services: Portfolio Requirements Document