This Cisco IP Telephony Services Specialization retired on January 31, 2005; applications are no longer accepted. A Partner with a Cisco IP Telephony Services Specialization qualifies to support the products listed below:
- Cisco CallManager 3.xx
- Cisco IP Telephones
- Cisco Unity software
- Cisco Media Convergence Server (MCS) Family
A Cisco IP Telephony Services Specialized Partner also possesses individual technical capbilities within the following job roles:
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Engagement Manager: Effectively communicates with the account team, customer, and partner(s) for multiple project coordination including sizing and scoping the network delivery strategy. Key deliverables include: well defined customer and partner facing Statement(s) of Work ("SOW"), risk assessment/mitigation, partner and internal pricing, margin analysis and a smooth transition to the Project Manager.
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Project Manager: Is the point-of-contact for project coordination and is responsible for project plan development, project plan execution, milestone and work breakdown schedules, P&L reporting and overall change management procedures according to the Statement(s) of Work ("SOW"). Must possess a solid understanding of technology.
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Design Engineer: Data: (2 required) Posses the ability to translate a client's immediate and future needs into a specific network design with detailed configuration specifications. Must understand the integration requirements of multiple Cisco devices supporting end-to-end features sets and the integration requirements of third party devices.
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Design Engineer: Voice: Posses the ability to translate a client's immediate and future needs into a specific network design with detailed configuration specifications. Must understand the integration requirements of multiple Cisco devices supporting end-to-end features sets and the integration requirements of third party devices
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Field Engineer: (2 required) Implements and executes the design; configures and troubleshoots the network and/or its various components.
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Cisco IP Telephony Services Specialization is worth 30 points toward certification under the Cisco Channel Partner Program.
