Required Lab
Cisco requires the purchase of an IP Telephony lab configuration for the purposes of customer fault replication, internal training, and proof-of-concept demonstrations. In order to provide flexible options in filling the IP Telephony Services lab requirement, various product choices are accessible via the Product Category links below. The Services Specialization lab requirement builds incrementally on the Technology lab requirement. You must possess the specified quantity of products from each of the following Product Categories in your IP Telephony lab environment:
Click here for list of product options 
(PDF - 63.5 KB)
- Cisco CallManager - The most economical way to fill this requirement is with the Cisco Call Manager software installed on an approved IBM or Compaq platform. The Cisco MCS platform is the most suitable for your lab environment.
- Cisco IP Phones - A minimum of four (4) CP-7960 phones are required. These phones allow you to view the full display, the flexibility to manage multiple lines, and to write custom XML applications for the phone.
- Cisco Voice Gateway - You may already have a voice gateway that fulfills this requirement. (See list of accepted gateways and additional components under the product category link.)
- Cisco Switch - The Cisco 6xxx is the required switch for the IP Telephony Services Specialization lab. Specific switch configuration is shown in the link below. Experience with Cisco Discovery Protocol and proper installation of in-line power is recommended.
- Applications - You are required to install one each of all specified Cisco voice applications in your lab.
- Voice Mail / Unified Messaging - Unity Unified Messaging is required with a dedicated server.
The lab requirements are flexible as indicated above. However, the following is a low-cost lab configuration that meets the minimum requirements for this specialization:
Low-cost lab requirements:
| Product Category | Qty | Sample Products |
| CallManager | 2 | Cisco CallManager 3.1 software (for Compaq or IBM Server) |
| Phone | 4 | Cisco IP 7960 Phone |
| Gateway | 1 | Cisco 26xx or 36xx Router |
| Switch | 1 | Catalyst 6xxx Switch |
| Applications | 1 each | IP Telephony Applications NFR Kit Cisco Softphone Personal Assistant |
| Voice Mail Unified Messaging |
1 1 |
Unity for CallManager Unity Unified Messaging |
Verification of Lab Equipment
Cisco will verify all partner labs via a paper audit. Requires itemized list of lab products including serial numbers or written verification from a Cisco SE. Please submit as follows:
- Go to Partner eSupport tool
- Click on "Ask a Question"
- Enter your email address (this is the email that will be contacted).
- Under categories, select: Programs, Specialization, Application Status.
- Under "Request Subject," type your company's name and the application you are submitting documentation for (IPT-R, IPT-S, or VPN/SEC-S). Type a brief message.
- Attach document.
- Submit
