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Cisco Systems, Inc. ®

Hosted Collaboration Solution

Provide Reliable, World-Class Business Communications

Deliver unified voice, video, data and mobility communications as a managed or cloud service for business, and proactively monitor the service.

Help your customers gain a competitive advantage as they adopt new technologies with a fixed cost and less risk. A service that achieves the Cisco Powered Managed Service Designation meets or surpasses standards for a premium service experience, as defined by Cisco and by industry best practices.

Designated services have been validated against exacting Cisco standards, through an objective, independent audit.

 

Service Description
Program Benefits
Requirements
Resources


With a Managed Business Communications Service, customers can connect communication devices, such as PCs and phones, with applications such as videoconferencing and calendaring. These devices can then be accessed anywhere and anytime.

Managed Business Communications service:

  • Supports many of the capabilities available in Cisco Unified Communications solutions
  • Supports open interfaces, so that vertical industry-focused and other value-add applications can be added
  • Can be provided as either a managed or cloud-based service (cloud-based services are deployed on a data center unified compute platform)


  • Eligible for discount products and program discount
  • Eligible for rebate products and program rebate
  • Eligible for global procurement products and global procurement where partners have registered operations with Cisco
  • Eligible for branding, additional marketing benefits

 

 


Prerequisites

  • Meet all Managed Service requirements in Offer-Based Audit Document
  • Minimum of two customer references
  • Service-level agreement (SLA) and published Managed Services Description (MSD)
  • Cisco Certified personnel on staff
  • Provide service coverage (depending on country availability)
  • Meet Advanced Unified Communications Specialization in host location

Service Design

  • Demonstrate cloud based collaboration capabilities, and explain the important benefits of the service and how it can be used to deliver enhanced business communications for the customer
  • Demonstrate core functionality of the virtualized services offer

 


Learn more about Cisco Unified Communications solutions

Review the Bill of Materials for this service

 
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