Partner Collaboration Success Stories

Learn how our partners are benefiting from MSCP and the Authorized Managed Services White Label Producer designation by creating a partner-to-partner relationship.

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MegaPath Case Study

Managed Services Provider Uses Channel Program to Improve Service

As a direct result of joining MSCP and participating in the audit, MegaPath has significantly reduced the average time to answer calls. In addition, utilizing the program’s Workbench led to the following improvements:

Reducing configuration time per router by more than 20 percent.
Improving the quality of the configurations by using templates in which variables are pulled directly from the operations database and input into the configuration.
Enabling the full revision control of all configurations.

MegaPath is a Master Managed Services Certified Partner.