Break into the Managed Services Market
Managed Services-Express recognizes partners with expertise in the prepare, plan, design, and implement phases of the lifecycle in selling managed services based on Cisco platforms.
Managed Services (MS)-Express partners can offer services either through their own network operations center (NOC) or by entering into a contractual relationship for service-level management with a third-party NOC provider. MS-Express partners are responsible for managing the customer relationship, and represent the managed services they sell as their own.
MS-Express partners must complete a comprehensive application that is reviewed by Cisco program managers to determine their eligibility. They must support a minimum of two referenceable customers and be contractually bound by an SLA.
Partners participating at the MS-Express level of the program receive discounts on customer equipment and program benefits. They are also invited to join the Managed Services Community and receive marketing benefits and technical training to help ensure the success of their services practice.
Managed Services-Express is designed for partners entering the managed services space that have made investments in the sales, delivery, and reactive support of Cisco technologies, and are now expanding their business to provide proactive monitoring and management of Cisco's technologies.
To achieve the Managed Services-Express certification, you must:
- Have a network operations center (NOC) or contract with an approved white label producer
- Have two referenceable managed services customers
- Be the single point of contact for a customer and identify a person within your company who performs a customer relationship manager role
- Have an ITIL® Foundation trained full-time employee
- Have a minimum of two Cisco CCNA® certified associates employed full-time by your company
- Have at least one Cisco-based managed service offering
 View Managed Services-Express Requirements
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Partners are invited to join the managed services community for access to resources that can help you envision, build, market, and sell managed services.
The Managed Services Community is open to all registered Cisco partners. The community is a web portal with resources that help with all steps of the service lifecycle from service creation, to building and operating a managed service, to marketing and selling the service. Employees of companies that participate in the Managed Services Channel Program at the Express, Advanced, or Master level are automatically entitled to participate once they have registered as users. Registered partners with an interest in managed services can also apply to join the Managed Services Community.
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